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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mojo Helpdesk

    Score8.1 out of 10
    N/AMojo Helpdesk is a relatively simple online help desk / ticketing system aimed at SMBs. It offers an affordable pricing plan starting at $24 for eleven agents, and scales with the number of agents using the software.

    $24

    per month

    Trellix MOVE AntiVirus

    Score6.7 out of 10
    N/ATrellix MOVE AntiVirus (formerly McAfee MOVE AntiVirus) provides zero day threat protection for virtual servers and desktops, and works across all major hypervisors. The solution presents an agentless, tuned option works on VMware NSX and VMware vCloud Networking and Security.N/A
    Pricing
    Mojo HelpdeskTrellix MOVE AntiVirus
    Editions & Modules
    Mini Me
    $0
    Includes 10 agents
    Professional
    $29
    Includes 10 agents
    Enterprise
    $99
    Includes 10 agents
    Unlimited
    $399
    Unlimited agents
    No answers on this topic
    Offerings
    Pricing Offerings
    Mojo HelpdeskTrellix MOVE AntiVirus
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Mojo HelpdeskTrellix MOVE AntiVirus
    Incident and problem management
    Comparison of Incident and problem management features of Mojo Helpdesk and Trellix MOVE AntiVirus
    Feature
    Mojo Helpdesk
    9.8
    1 Ratings
    18% above category average
    Trellix MOVE AntiVirus
    -
    Ratings
    Organize and prioritize service tickets10.01 Ratings00 Ratings
    Expert directory10.01 Ratings00 Ratings
    Subscription-based notifications10.01 Ratings00 Ratings
    ITSM collaboration and documentation9.01 Ratings00 Ratings
    Ticket creation and submission10.01 Ratings00 Ratings
    Ticket response10.01 Ratings00 Ratings
    Self Help Community
    Comparison of Self Help Community features of Mojo Helpdesk and Trellix MOVE AntiVirus
    Feature
    Mojo Helpdesk
    10.0
    1 Ratings
    22% above category average
    Trellix MOVE AntiVirus
    -
    Ratings
    External knowledge base10.01 Ratings00 Ratings
    Internal knowledge base10.01 Ratings00 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of Mojo Helpdesk and Trellix MOVE AntiVirus
    Feature
    Mojo Helpdesk
    10.0
    1 Ratings
    22% above category average
    Trellix MOVE AntiVirus
    -
    Ratings
    Customer portal10.01 Ratings00 Ratings
    Social integration10.01 Ratings00 Ratings
    Email support10.01 Ratings00 Ratings
    Help Desk CRM integration10.01 Ratings00 Ratings
    Best Alternatives
    Mojo HelpdeskTrellix MOVE AntiVirus
    Small Businesses
    Help Scout
    Score9.3 out of 10
    No answers on this topic
    Medium-sized Companies
    LiveAgent
    Score8.8 out of 10
    No answers on this topic
    Enterprises
    Front
    Score9.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Mojo HelpdeskTrellix MOVE AntiVirus
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.9
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Mojo HelpdeskTrellix MOVE AntiVirus
    Likelihood to Recommend
    Metadot Corporation
    For a small business it is a very good value.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    Earlier, we were using the free version of antivirus but it is allowing some of the viruses and not protecting more. So After using McAfee MOVE AntiVirus we were confident about security and privacy. As we found some scenarios where it has given us an alert regarding the virus and we have successfully removed it.
    Incentivized
    Read full review
    Pros
    Metadot Corporation
    • User friendly- easy to setup and get running.
    • Built in reports to improve and measure customer satisfaction.
    • Always adding new features to enhance the product for the user.
    • Support organization responds quickly to issues and questions.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    • It ensures the protection of our servers and fights back with viruses.
    • It is able to sustain equilibrium.
    • We don’t have to have a massive kind of free storage to make it work.
    Incentivized
    Read full review
    Cons
    Metadot Corporation
    • The ability to be able to customize the priority level of a ticket. Currently these are set by default and can not be changed.
    • Text box section on the rating to have the option to tell why a low rating was given.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    • Not really any concerns for the remote user.
    Incentivized
    Read full review
    Support Rating
    Metadot Corporation
    No answers on this topic
    Trellix (Musarubra US LLC)
    Have not had to access a great deal of additional support. The installation is smooth and online tutorials quick and user friendly.
    Incentivized
    Read full review
    Alternatives Considered
    Metadot Corporation
    Price and customer service.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    Reve is not so smart tool and was not enough for us I protecting our system files and optimizing our virtual atmosphere. We have been in search of a complete tool which Reve was not. Another factor was its pricing. On the other hand, McAfee is a safe tool and is available at a highly reasonable price.
    Read full review
    Return on Investment
    Metadot Corporation
    • Our company’s improved customer support response times and expert service has helped us make money.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    • It is not costly so it is not burdened so we got peace of mind with the usage of this into the system.
    • We are using our machine without worry. It saved our money to take backup with multiple devices.
    Incentivized
    Read full review
    ScreenShots

    Mojo Helpdesk Screenshots

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