TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MomentFeed

    Score10 out of 10
    N/AMomentFeed is a localization-based marketing platform for enterprises from the company of the same name headquartered in Santa Monica, California.N/A

    Uberall

    Score10 out of 10
    N/AUberall, including the former SweetIQ which was acqured by Uberall, helps brick and mortar businesses stay relevant, competitive, and profitable, by using digital technology to win hearts online and feet offline. The local customer experience platform powers the entire customer journey from online discovery, to store visit, to recommendation and repeat purchase.N/A
    Pricing
    MomentFeedUberall
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MomentFeedUberall
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    MomentFeedUberall
    Small Businesses
    EZ Texting
    Score9.1 out of 10
    Google Business Profile
    Score8.4 out of 10
    Medium-sized Companies
    EZ Texting
    Score9.1 out of 10
    Google Business Profile
    Score8.4 out of 10
    Enterprises
    Airship
    Score9.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MomentFeedUberall
    Likelihood to Recommend
    9.0
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MomentFeedUberall
    Likelihood to Recommend
    MomentFeed
    It is my absolute recommendation for anyone at a multi-location, brick-and-mortar business that is consumer-focused. I haven't demoed any other tools that could come close to meeting the needs that I would have either at my previous agency role for clients or currently at my client-side job. However, not all companies that have a footprint/distribution in multiple areas are suited; I had a brewery client with a presence in multiple states (their products were in stores and salespeople were staffed in the area), but given MomentFeed's basis in listing data around physical locations, there wasn't a real way that the product could have accommodated. Cases like that are a square peg/round hole situation.
    Incentivized
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    Uberall
    It is great for keeping listings accurate and up to date across Google, maps, and other platforms. Uberall saves us a lot of time and makes managing multiple locations much easier.
    It is less suited for broader marketing campaigns. For us, it’s really best as a local listings and visibility tool.
    Incentivized
    Read full review
    Pros
    MomentFeed
    • Central platform format - great for multi-unit brands.
    • Versatile when using for multiple pages and corresponding channels.
    Incentivized
    Read full review
    Uberall
    No answers on this topic
    Cons
    MomentFeed
    • More reporting options. There is a wealth of data able to be reported around just one Facebook page; now imagine the type of data you have available to analyze across dozens, hundreds, or even thousands of local pages. They already do a good job of showing some valuable insights (and providing every other metric they can via spreadsheet exports) but I think there's pretty much an endless array of possibilities beyond what they have. I suppose that's a slippery slope though.
    • Some minor UI/UX issues. Some fields operate weirdly, some buttons may act funky, or the platform may not remember your location group selection when you move from one part of the product to another. Easily overlooked, however.
    • Social media publishing is sometimes delayed and may go out a handful of minutes after you intended. Not a problem in most cases, but I'd schedule natively or with another tool if you're depending on a post to go out at an exact moment.
    Incentivized
    Read full review
    Uberall
    No answers on this topic
    Usability
    MomentFeed
    No answers on this topic
    Uberall
    Uberall has a great customer support team and because it’s intuitive, easy to navigate, and makes managing multiple properties in one place very straightforward.
    Incentivized
    Read full review
    Support Rating
    MomentFeed
    Support has been perfect. This company has an awesome culture as well
    Incentivized
    Read full review
    Uberall
    No answers on this topic
    Alternatives Considered
    MomentFeed
    I have not personally used Yext, but after a couple demos I didn't find that it fit the needs of my past clients or current company as much as MomentFeed could; I had also heard horror stories about how Yext effectively holds listing data hostage or simply removes it once you are no longer a customer.
    Incentivized
    Read full review
    Uberall
    No answers on this topic
    Return on Investment
    MomentFeed
    • Increased star-ratings=increase in click-thru rates.
    • Increased star-ratings=increase in sales.
    Incentivized
    Read full review
    Uberall
    No answers on this topic
    ScreenShots