Great multi-unit reputation management tool
Overall Satisfaction with MomentFeed
The MomentFeed platform has been a valuable tool for Byrider. It's use is primarily at our corporate office in order to manage review traffic for 100+ locations, as well as social media publishing and listing management for those locations.
Pros
- Central platform format - great for multi-unit brands.
- Versatile when using for multiple pages and corresponding channels.
Cons
- Seems to be primarily focused on restaurants - could branch out more with specifics for other industries.
- A review invite tool would help them be a more all-encompassing platform.
- Increased star-ratings=increase in click-thru rates.
- Increased star-ratings=increase in sales.
Do you think MomentFeed delivers good value for the price?
Yes
Are you happy with MomentFeed's feature set?
Yes
Did MomentFeed live up to sales and marketing promises?
Yes
Did implementation of MomentFeed go as expected?
Yes
Would you buy MomentFeed again?
Yes
Comments
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