TrustRadius

Moveworks vs. Refinder AI

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Moveworks
Score 8.0 out of 10
N/A
Moveworks, now from ServiceNow, is a cloud-based machine learning platform that resolves IT support issues autonomously. Moveworks activates different resolution skills to take action, complete tasks, retrieve information and find answers.N/A
Refinder AI
Score 0.0 out of 10
N/A
Refinder AI is an AI Personal Assistant for Slack and Google Chat. It transforms Slack and Google Chat into an AI-powered personal assistant, helping teams and professionals boost productivity, automate tasks, and streamline workflows without leaving their chat platform. By connecting work apps, Refinder AI allows users to to perform tasks faster, access information instantly, and focus on high-value work. Key Features & Benefits: • AI Task…N/A
Pricing
MoveworksRefinder AI
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MoveworksRefinder AI
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
MoveworksRefinder AI
Small Businesses
IBM watsonx Orchestrate
IBM watsonx Orchestrate
Score 8.3 out of 10
IBM watsonx Orchestrate
IBM watsonx Orchestrate
Score 8.3 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MoveworksRefinder AI
Likelihood to Recommend
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
MoveworksRefinder AI
Likelihood to Recommend
ServiceNow
Moveworks is great at automating simple functions with zero human touch and requests, like unlocking user accounts, resetting user passwords, and adding users to DL ticket creation. These functions reduce total calls to our help desk.
Mike Miller | TrustRadius Reviewer
Mike Miller
System Administrator
Read full review
Thinkfree Inc.
No answers on this topic
Pros
ServiceNow
  • Understanding employee questions and serving up information and answers
  • Very easy to add new content into the chatbot
  • Excellent customer support
Mike Miller | TrustRadius Reviewer
Mike Miller
System Administrator
Read full review
Thinkfree Inc.
No answers on this topic
Cons
ServiceNow
  • Conversations, asking users refining questions to better tailor responses
Mike Miller | TrustRadius Reviewer
Mike Miller
System Administrator
Read full review
Thinkfree Inc.
No answers on this topic
Return on Investment
ServiceNow
  • 22% reduction in calls to support channels
  • Employee growth without needing to add support personnel
Mike Miller | TrustRadius Reviewer
Mike Miller
System Administrator
Read full review
Thinkfree Inc.
No answers on this topic
ScreenShots

Refinder AI Screenshots

Screenshot of the AI that finds answers, guides decisions, and gets things doneScreenshot of where Refinder AI connects workspace apps such as Google Chat or Slack to various work apps. No coding is required to have a natural conversation with the AI agent and automate tasks.