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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Moveworks

    Score8 out of 10
    N/AMoveworks, now from ServiceNow, is a cloud-based machine learning platform that resolves IT support issues autonomously. Moveworks activates different resolution skills to take action, complete tasks, retrieve information and find answers.N/A

    Resolve

    Score9 out of 10
    N/AThe Resolve IT Automation Platform (offered by Resolve Systems) is an enterprise-scale agentic automation and orchestration platform engineered to unify, automate, and accelerate IT operations (ITOps), network operations (NetOps), and service desk workflows. By combining predictive AI agents, low-code/no-code workflow builders, and script integration capabilities, Resolve enables organisations to achieve "Zero Ticket IT" by deflecting routine requests, auto-remediating infrastructure incidents,…N/A
    Pricing
    MoveworksResolve
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MoveworksResolve
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    MoveworksResolve
    Small Businesses
    No answers on this topic
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    Medium-sized Companies
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    Enterprises
    SymphonyAI Apex Aspen
    Score9.4 out of 10
    SymphonyAI Apex Aspen
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MoveworksResolve
    Likelihood to Recommend
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MoveworksResolve
    Likelihood to Recommend
    ServiceNow
    Moveworks is great at automating simple functions with zero human touch and requests, like unlocking user accounts, resetting user passwords, and adding users to DL ticket creation. These functions reduce total calls to our help desk.
    Incentivized
    Read full review
    Resolve Systems
    No answers on this topic
    Pros
    ServiceNow
    • Understanding employee questions and serving up information and answers
    • Very easy to add new content into the chatbot
    • Excellent customer support
    Incentivized
    Read full review
    Resolve Systems
    No answers on this topic
    Cons
    ServiceNow
    • Conversations, asking users refining questions to better tailor responses
    Incentivized
    Read full review
    Resolve Systems
    No answers on this topic
    Return on Investment
    ServiceNow
    • 22% reduction in calls to support channels
    • Employee growth without needing to add support personnel
    Incentivized
    Read full review
    Resolve Systems
    No answers on this topic
    ScreenShots