Moveworks vs. Risotto

Moveworks

Moveworks

2 Reviews and Ratings

Risotto

Risotto

0 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Moveworks	Score 8.0 out of 10	N/A	Moveworks, now from ServiceNow, is a cloud-based machine learning platform that resolves IT support issues autonomously. Moveworks activates different resolution skills to take action, complete tasks, retrieve information and find answers.	N/A
Risotto	Score 0.0 out of 10	N/A	Risotto (tryrisotto.com) is an AI-native, conversational internal support and ticketing automation platform designed specifically for communication-centric enterprise teams. Operating natively within enterprise collaboration spaces like Slack, Risotto intercepts, analyzes, and automates Tier-1 support requests, resource access management, knowledge retrieval, and IT troubleshooting.	N/A

Pricing

Moveworks

Risotto

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Moveworks	Risotto
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Best Alternatives
	Moveworks	Risotto
Small Businesses	No answers on this topic	No answers on this topic
Medium-sized Companies	Atlassian Service Collection Score 8.0 out of 10	Atlassian Service Collection Score 8.0 out of 10
Enterprises	SymphonyAI Apex Aspen Score 9.3 out of 10	SymphonyAI Apex Aspen Score 9.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Moveworks	Risotto
Likelihood to Recommend	8.0 (0 ratings)	- (0 ratings)

User Testimonials
	Moveworks	Risotto
Likelihood to Recommend	Moveworks is great at automating simple functions with zero human touch and requests, like unlocking user accounts, resetting user passwords, and adding users to DL ticket creation. These functions reduce total calls to our help desk. Incentivized Mike Miller System Administrator Read full review	No answers on this topic
Pros	Understanding employee questions and serving up information and answers Very easy to add new content into the chatbot Excellent customer support Incentivized Mike Miller System Administrator Read full review	No answers on this topic
Cons	Conversations, asking users refining questions to better tailor responses Incentivized Mike Miller System Administrator Read full review	No answers on this topic
Return on Investment	22% reduction in calls to support channels Employee growth without needing to add support personnel Incentivized Mike Miller System Administrator Read full review	No answers on this topic
ScreenShots