TrustRadius

MRI Residential Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MRI Residential Management
Score 6.2 out of 10
N/A
MRI Software offers residential management for the multifamily real estate marketing. Capabilities include leasing workflow, prospect management, resident management, billing, facility maintenance, and performance management. The company was founded in 1971 and offers several residential and commercial property and investment management solutions.N/A
Pricing
MRI Residential Management
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
MRI Residential Management
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
MRI Residential Management
Considered Both Products
MRI Residential Management
Verified User
Director
Chose MRI Residential Management
We had a proprietary access database, but wanted to utilize MRI because of support (annual fee is in the tens of thousands versus a hundred thousand plus build out). The user interface is pretty straight forward, and there is available training as well. Updates are done …
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User Ratings
MRI Residential Management
Likelihood to Recommend
5.0
(2 ratings)
Support Rating
1.0
(1 ratings)
User Testimonials
MRI Residential Management
Likelihood to Recommend
MRI Software
Well suited scenario - MRI Residential is obviously good for residential real estate. It doesn't make sense to just plug in industrial, hotel or commercial real estate management as those are different types of products. Those who have access to the cloud can easily download information off site to do an analysis. Less appropriate - Information may need to be scrubbed. For instance, there could be operating statements that are inputted incorrectly because items are miscoded.
Verified User
Anonymous
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Pros
MRI Software
  • Reporting
  • Tracking Data
Verified User
Anonymous
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Cons
MRI Software
  • Sometimes the data that is outputted is not consistent (back end of the database is constantly being updated), have to follow up with our client relationship manager
  • Sometimes very rigid
  • Incremental cost to add on information (if we want MRI to host certain documents in the cloud)
Verified User
Anonymous
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Support Rating
MRI Software
They have a terrible help center and the training tools and videos are useless and not helpful. They need to invest in better training tools and modules for people to refer to. Especially when there is no designated training person within a company to teach newcomers how to use it.
Verified User
Anonymous
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Alternatives Considered
MRI Software
We had a proprietary access database, but wanted to utilize MRI because of support (annual fee is in the tens of thousands versus a hundred thousand plus build out). The user interface is pretty straight forward, and there is available training as well. Updates are done online via the SAAS website so we don't have to worry about any coding issues here in house.
Verified User
Anonymous
Read full review
Return on Investment
MRI Software
  • Helps track income
  • Helps with on-time billing
  • Keeps us on budget with projects
Verified User
Anonymous
Read full review
ScreenShots