MSB Docs vs. Paperless

Keeps documents highly organized and easy to find. It makes it easy for individuals to sign on the go. Workflow/Document templates save a lot of time. It is honestly tough to think of anything to mention here. I am a happy MSB user and satisfied with the services.

Paperless is good for formalising the authorisation process. In my opinion, where it falls short is that the software is slow and has limitations. Some limitations are known to the company but not told at point of selling, leaving the user with add-ons that are useless. e.g. the Company Inbox module, which is used to automatically upload invoices to Paperless, is not fit for (our) purpose due to the fact not all emails can be uploaded to the system automatically. Apparently companies who send invoices using software packages such as Xerox / Quickbooks etc. have rules which do not allow onward forwarding. Therefore you need to cross check what has been uploaded and what hasn't. This is time consuming and we found manual upload was far easier. We wasted time and money implementing this add-on which was useless to us.

Incentivized

• Smart and easy Platform
• Excellent and smooth integration process
• Audit trail report is a plus
• Bulk signing process is easy

• Formal authorisation process
• Easy to search invoice archive

Incentivized

• Not much to dislike in this product.

• Slow software
• Mailbox management not fit for purpose
• Hidden costs

Incentivized

• Doubled the Productivity
• Cost savior
• Environment friendly

• We feel the product over promised and under delivered

Incentivized