Likelihood to Recommend
Multipass gateway solution provides a wide range of features for both merchants and their customers. Merchants can get their foreign payments directly to their bank account. It offers multiple currency payment & international money exchange rate. All of our customer information & payment activity can be tracked by it's online merchant portal. I suggest it to small business owners who are searching for a secured & reliable payment gateway system
Read full review
I wouldn't recommend them to anybody because their support is getting worse and worse and their business processes require you to contact support whether you want to or not. You will be forced to contact support and then wait for days to get any meaningful response that's not a copy/pasted sentence from FAQ.
Read full review Pros We can create our own hosted business related payment page through MultiPass. Recurring billing option can be setup for our customers. It provides merchant centre for businesses. Multipss gateway merchants can access all of their real time transactions activity & customer information. Read full review Super easy to implement SDKs across supported platforms that support modern interface paradigms. Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything. Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales. Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.). Read full review Cons They provide customer service over the week but sometimes they are unreachable. MultiPass charge monthly maintenance fee, sometimes it is unaffordable for small businesses. Their online Merchant Center sometimes stuck suddenly. Read full review Analytics could support more flexible analysis of reported data and better custom events. More customization of the drop in purchase UI on the web without the need for a full custom site integration. Sometimes communication from their front line support staff has gone to the wrong address. Read full review Alternatives Considered
In my business career I used many payment gateway system but MultiPass is one of the best Solution compared to others. Xoom,
& others are too much complicated. They wants lots of documents for seamless transactions. But MultiPass is easy to set up. It is customizable & secured. It provides exact currency exchange rates like international market. Their customer support solve each problem instantly. MultiPass adds great value into small businesses. That's why i prefer it amongst all.
Read full review
We tried using Stripe before Paddle, but it was a pain integrating it and it lacked the licensing. Paddle allows us just to add a payment button and don’t ever think about payment methods, we don’t have to make a separate button for card payments and another one for PayPal. Paddle does all this in their checkout process.
Read full review Return on Investment Our international sale increase day by day when we setup international payment system through MultiPass. We can collect various customer information by it's merchant portal. We can collect payments directly to our bank. Real time transactions can be tracked by it. Read full review We wanted to grow faster, which was possible once we integrate recurring payment gateway. And we've got Paddle to do that. Read full review ScreenShots