muse.ai vs. StreamShark Live Streaming Platform

Muse.ai offers a great option for video hosting for videos for bloggers, online content creators, course creators, coaches, online marketers, or anyone needing to host videos on a secure, fast, efficient, easy to use and affordable platform. The price is super affordable compared to other video host platforms. Muse.ai offers many features and functions for video hosting including some video player customization, public, private and embedded only video options, different sharing options and auto transcription. I have not found the automatic transcription/captions to be very accurate so I still use another program for my captions and manually upload them. (Muse.ai does offer the option to add your own captions so this is not an issue for me and only takes a couple more minutes time.)

Incentivized

For internal communications such as Town Halls, StreamShark is a perfect solution. StreamShark provides the necessary security needed for private companies as well as a tried and true viewing experience for the end user.

• user friendly
• affordable
• excellent uptime
• good customer support

Incentivized

• StreamShark has an excellent live support model, which gives us real-time support on live stream productions. Another feature we like is the Okta SSO integration. This makes it simple to manage access to the videos and streams.
• Our account manager, James Broberg, is an absolute pleasure to work with. He clearly has our goals in mind when he suggests the new features in our bi-weekly meeting.
• Additionally, the StreamShark support team, namely, Yudong, Robert, and Aakanksha drive our requests to completion in a timely manner.
• The look and feel of the GUI is user-friendly.

Incentivized

• better audio transcription
• more video player customizations

Incentivized

• Multiple homepages for channels e.g. one for public and one for internal.

Great response times, had personal help from James when needed, felt like an extremely valued customer.

Initially, it came down to the price. Muse.ai was $60 a year vs $200 for Vimeo. (Wistia is even more). Muse.ai may not have as many bells and whistles and options as Vimeo BUT they have everything I need for video hosting for videos on my blog, for my clients and within my member website for my online courses, classes and workshops. It is very easy to upload, customize, choose your settings and grab your embed or share links for your videos on their platform. I have only had to reach out to their customer support a couple of times, but each time I received a fast and friendly response.

Incentivized

I had been researching different virtual event s and streaming platforms and kept coming up against the same problems. They either couldn't be branded, the signup flow added friction and would have caused drop off, or quality of the stream was poor. It was also important that I was able to get data and analytics from the stream. This meant that embedded YT live was out of the question because embedded YT don't always count the views. StreamShark Live Streaming Platform allowed for a solve for all of these problems.

• saves me several hundred dollars annually compared to other video platforms I previously used ($140 less annually than Vimeo, for instance)
• saves me time in uploading and customizing my videos and grabbing the embed code
• so far, 100% uptime - meaning my clients and customers aren't having issues accessing content
• mobile-friendly video player, ease of use for my customers and clients who are viewing the videos

Incentivized

• This service has positively impacted the organization by allowing larger audiences to receive information and act on said information in a more timely manner. This equates to more productivity around the organization, as initiatives and objectives can be efficiently shared with remote attendees in all of our different office locations.

Incentivized