Video quality / Bandwidth controls (33)
Video access controls (34)
Embedded videos (34)
Mobile compatibility (34)
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Entry-level set up fee?
- No setup fee
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $12 per month
Vimeo provides tools for creators to host, share and sell videos, as well as video solutions to businesses for their internal communications and marketing needs.
Live video: High-quality streaming with features like polls, Q&A, and audience chat to keep viewers engaged wherever they are.
Branded private portal: Centralize organizations’ live and on-demand videos with Showcase, a secure viewing destination for mobile and desktop.
Enterprise-level security and privacy: Easily control who sees which videos with single sign-on (SSO), role-based access and more.
Advanced analytics: Track audience engagement with location analytics, engagement graphs, and user-level stats.
Dedicated support and services: Onboarding services and dedicated account management, plus access to Vimeo’s live production services and training.
|Mobile Application||Apple iOS, Android|
- Good Quality work on OTT Service in General
- Sales representatives disclose all sensitive information to their client
- Account Managers for the OTT Enterprise account
- Technical Support delivery date should be more accurate and in my opinion, there should be a penalty for any delay
After launching our app, we figured out our account was missing Tv apps and in my opinion, we were losing a lot of customers. We shared our frustration with our Account manager who advised us to add TV apps. We shared our audience and limited budget which only can cover 2 additional services and we have to choose the apps carefully.
The Vimeo A.M. convinced us to go with Android TV and Apple TV service. It is my belief that the Vimeo OTT Account manager hid sensitive information from me and encouraged my company to sign a contract for 2-years with the following service: 1- Apple IOS App, 2- Android app 3- Apple Tv 4- Android TV, knowing our target audience is in Europe and Middle East. In my experience, after we signed and paid, they disclosed the following information: Apple TV and Android TV only cover 17% of our market audience while Taizon OS and RUKU operating system would have covered 60% of our market audience. Then they request $$$$$ to add these services to us.
In my opinion, I believe we were tricked by this company and wasted our investment without any apologies or reimbursement. [Redact] I requested the recorded Zoom video and they said supposedly they deleted them
- Vimeo executes privacy preferences on uploaded content to the letter, without any lapses.
- Vimeo makes it possible to collaborate and source feedback on videos in development without the need to share actual draft files directly with anyone. With Vimeo, I can be sure of reduced risk of leakages.
- Vimeo does not frustrate viewers with a ton of commercials and ads that might end up become major forces of distraction.
- Pricing models are a bit complicated to understand and not very transparent.
- Customer service response times could use a lot of improvement.
- For marketing campaigns, Vimeo can be a little slow at generating traffic to shared content.
- User friendly - I was able to learn Vimeo on my own without any formal training. It was very straight forward.
- Ability to upload videos to obtain embed codes. This is how we include videos in our Knowledge Base articles.
- Analytics - I am able to see how much traffic our videos are getting. This also helps us understand which areas of our product customers are needing more assistance with.
- Sometimes the upload process takes a while. After the video is uploaded, it needs to buffer/finish processing. Often times I need to step away and do something else while I am waiting for the video to fully upload so I can grab the embed code.
- High quality streaming without ads
- Replies on Twitter
- Great for one-man/woman creative businesses
- Statistics - this part in 2021 had been sub-par even back in 2015
- Teams - this function is a joke. You can't get Pro support unless you get the account details and share passwords for the main account - even if you're appointed admin.
- Bugs - over the past year, the product has been riddled with bugs. One bug prevented us from accessing statistics for two weeks.
- Easy to get going
- Cost - expensive for what you get
- Analytics - very hard to get information about sales or users
- Customer service - help desk [seems] weak and customer service essentially [feels] non-existent
- Customizable videos to suit our brand.
- Ease of use and ease of organizing all of our videos.
- Ability to embed with customizable features.
- Customer service needs improvement.
- Streaming is slow and unreliable.
- Videos often buffer and skip.
- Nothing I can really think of.
- Customer support - it sucks with only canned responses, and I don't think you're ever speaking with a real person via email.
- Allowing for video editing on line (at least being able to cut videos).
- Better uploading experience for the end user (don't have any issues with other video hosting providers).
Our firm paid for the business pro for 900/year. Our firm also has a doctors newsletter subscription that thousands and thousands of doctors subscribe to nationwide, and we also host live webinars. Livestream/Vimeo has a significant deficit when it comes to any kind of editing capabilities and uploading (even just cutting out a frame or 2). For some reason, if our webinars were public and not exclusive to subscribers, we can place the video on YouTube without issue. Vimeo's platform is another story (for when we have to download, edit, and re-upload). We are now seeking out other (more proficient and better) platforms and WOULD NOT recommend Vimeo's Top Tiered Subscription for $900/year unless you're okay with no real help and canned responses when you actually need a person on the other end of that email. Again, we serve thousands of thousands of subscribers, don't charge as much as Vimeo, and provide much better customer support to our users/subscribers. Shame on you, Vimeo!!! Shame on you!
- User-friendly interface for administrators of the account and external viewers. Being able to easily navigate a new platform or software is ideal for anyone.
- Seamless sharing and embedding across many platforms. Vimeo is well-recognized so it makes it easy for other platforms to recognize Vimeo. The compatibility is outstanding.
- As an administrator of the account, being able to select viewing privileges may seem like a basic function, but it's so necessary right now with how heavy our organization is utilizing the platform. We can mass upload content early and only release it for the public over time by simply changing it to a public video.
- In the past, I have had trouble locating the account of others to follow. It very well could be user error, however, finding others within the organization has been a challenge.
- The navigation pane on the left-hand side could be more thorough than the basic "Home, Video and Create" options available.
- I would like to see more comprehensive editing features to videos being uploaded. Trimming, audio, and other options should be readily available.
- Vimeo allows users to easily search through their body of work in just seconds.
- Vimeo allows us to tag each film independently based on its content.
- Vimeo allows us to sort like films into showcases (like folders).
- Vimeo allows people online to find our films easily.
- I wish viewers who were looking at our Vimeo channel had the option to search through our work with a search bar so they could type in a word or phrase and our films that related would appear for them. We have that option on our side, but I wish our potential clients had that option within our specific channel.
- I wish the selected cover image would move over to YouTube when published from Vimeo.
- Image and Branding - Vimeo has always had an edge on design and branding versus its competitors like YouTube. Using Vimeo as a content delivery platform gives the appearance of being luxurious and having a high-end product.
- Video Configuration - I've used YouTube through multiple iterations of their video management and configuration options, and Vimeo has continued to beat it hands down, both in ease of use and robustness. I can easily organize my Vimeo videos into tags and playlists while I still struggle with YouTube, where it is quite laborious.
- User Interaction - Vimeo allows you to capture user email addresses for email lists with ease, something its competitors have not figured out yet. You can easily split your video into chapters and hyperlink from within the video to other areas, features which competitors like YouTube have in some form but not nearly as easy to use or well-implemented as Vimeo.
- Video Analytics - Vimeo has a full-featured analytics suite that helps content creators understand user interaction and engagement with their videos.
- Versioning and Collaboration - Vimeo has workflows for video history and for collaboration where you can have a content creator upload a video which enters a pipeline for an editor to approve. I have not used these workflows, but it's pretty cool that they have implemented features like this.
- Custom Micro-Sites - I have only ever embedded Vimeo videos in websites that I've created, or sent them as links to clients, but I have seen well-designed micro-sites for content creators built using Vimeo. Overall, Vimeo does design and branding very well. Their micro-sites look much better, visually speaking, than competitors like YouTube whose equivalent feature, the YouTube Channel, just seems dry in comparison.
- Price - For the full featureset of Vimeo, you will be paying $900 a year as of 2020, and this is expected to only go up over time. Thankfully, Vimeo offers lower tiers with less functionality, and most people will not need the unlimited streaming viewers or whopping 7 TB of storage that you get for the highest level of membership. But it is still a premium price for a premium service.
- "Suggested" Algorithm - The equivalent of YouTube's suggested videos feature is the Vimeo Staff Picks, which recommends curated content from their team of editors. While this content generally has a high level of production, it is not especially relevant to the video you are watching, or to your watch history as a user. I rarely watch suggested videos in Vimeo.
- Search - The Vimeo search page is beautiful, having huge thumbnails of videos with a clean, visually-appealing layout. However, the results themselves leave much to be desired. When I search for "jung" to try to find videos on Swiss psychologist C. G. Jung, of the first 18 results, not a single result is actually about C. G. Jung. On Youtube, the first 14 results are all about Jung. When I search for "c. g. jung" on Vimeo I find a number of relevant results, so it's not that the videos are not available in Vimeo. Rather, the search algorithm is not returning relevant results.
I would say Vimeo is less suitable for certain verticals like gaming (where Twitch and YouTube are more appropriate), or utilitarian purposes like instructional videos on how to fix your car, say. Vimeo is also not as suitable for applications where branding is not a concern.
- Vimeo allows us to easily sort our films in to showcases (like folders) for easy filing.
- Vimeo allows us to add tags that help our videos become more searchable on search engines.
- Vimeo allows us to share films easily with clients around the world with a simple URL share.
- Vimeo allows us to set privacy settings for each film so that privacy is always an option for our clients.
- I wish Vimeo's showcases had their own privacy features. If I create a showcase where the videos within that showcase are private, viewers can still see the title of the video and that it exists in that showcase, they just can't watch the actual video. That seems like a big flaw to me... a private video should be totally private and not able to be seen at all by anyone other than the account holder.
- I think the way you publish videos to YouTube could be better! I wish the cover image from Vimeo transferred to YouTube when published.
- Vimeo is easy to embed into other sites.
- Quick uploads compared to Dropbox
- Great video player.
- Robust and flexible options for embedding videos to your website.
- Professional analytics.
- Great customer service (pro-level membership).
- Seamless uploading and managing of all our companies video assets.
- It's not as socially robust as YouTube.
- We sometimes bump into limitations with embedding videos (only in certain use cases).
- Vimeo's Pro and Business plans offer TONS of host space limited only by large weekly limits (unlimited on business level)
- Vimeo's review tools have improved immensely to match competitors like Frame.io making Vimeo a hugely viable option for client review hosting. They offer easy to use timecoded comments, customizable branding elements, engagements graphs and tools.
- Vimeo also has a desktop app for Mac and Windows that makes uploading and managing videos a little easier. They've also added plugin integration with NLEs like Premiere Pro.
- If you are uploading very large videos (event coverage, training, full interviews, etc) you will quickly rip through the weekly upload limits on the free and Pro tiers, requiring the much more expensive business level.
- I've found the load times and responsiveness on some of the menu screens to be a bit slow. This could be optimized down the road.
- Easy upload tools make it a snap to add to your video library
- Extensive video player customization and playback options
- Easy to navigate user interface
- Needs Marketo and Salesforce integration
- More advanced video gating options
- Would be nice to order close caption files direct from Vimeo to incorporate in as subtitles and in different languages
- Easy to administer.
- Great video quality.
- Good access controls.
- Better navigation, sometimes I get lost.
- Since it is specialized in its use, I would like to see innovative video content options.
- Improve commenting and review options.
- More external integrations.
- The support for our videos is fantastic – there's no loss in resolution/compression...all of our videos are crystal-clear.
- We can customize the privacy links of our videos so that we can upload an incomplete project just to show a client current progress (way easier than FTP transfer in most cases).
- Vimeo Pro lets you see stats on your videos. Which ones have the most clicks/watches, etc. It's been great for our target marketing.
- Vimeo Pro lacks the capacity to have a playlist of videos in a coordinated sequence that kind of revolves around a certain topic – you have to do some clicking around sometimes.
- Processing times for videos can be a bit...time-consuming. Especially when you have clients that demand everything "yesterday."
- If you're trying to market your video on Vimeo, it's a bit tough considering Google or Bing doesn't always show Vimeo results in contrast to YouTube videos.
- Increased storage space is definitely a plus.
- Definitely more secure, than other video sharing platforms.
- I love the auto-expiring links that we can share with clients on limited time offers.
- Downloading the videos are very convenient compared to other video sharing platforms.
- The Vimeo videos do not appear on search engine results, it would be better if search engines can find them.
- The search option can be made better. Looking up for old videos are a hassle sometimes.
- Can have CC autogeneration option, it would be better.
- Clear user interface.
- Easy to use even for beginners!
- Clean look.
- Ability to tailor and configure different details as I upload a single/multiple videos.
- There are times when I've tried to upload, and it will fail for no obvious reason.
- Vimeo allows us to have our data off-site and backed up.
- Vimeo provides easy sharing and embed customization.
- Vimeo has granular permissions which are nice to establish the desired privacy levels.
- I wish they offered a ZERO OVERLAY player embed. One we could auto-play that had zero play bar, controls, etc. They come close, but not fully transparent.
- Copyright enforcement is severe. We've had our account for over a decade and had 2 items flagged in the first few months that a user on a team had re-posted to our account from someone else. This was an instant 2 violations. Our third came nearly a decade later when a different user uploaded a copyrighted piece. Vimeo suspended our account and we were given a small time frame to download 10 years worth of data (an impossible feat) and all our embeds were broken on websites. They had no phone number to contact and no appeals process outside of an email address they say takes 24-36 hours (we never heard back on it). We had to track down an unlisted number to find out more info and appeal to the copyright owner to pull their DMCA complaint and then our account was restored. This process is not logical. There should be a longer grace period, a support number with a real person, and some sort of logic applied to how to handle this properly. Why would a 10 year customer with thousands of videos be treated the same as a new account with 3 violations? Especially when we could re-open a new account and keep going... so odd.
- The portfolio/collection template allows us to build out setlists very quickly but also gives us flexibility on the overall and look and feel. If you know even basic CSS you can do quite a bit with it.
- Domain control. My clients are often particular about where certain videos can be embedded or shared. Vimeo allow me to specify exactly which sites the content can be embedded in.
- Vimeo allows us to attach custom cover slides to every video, something that was a pain point with some of the other services we looked at.
- Customer Service has always been very strong, especially when we needed to pull customized reports or massive collections of links
- You can upload a replacement file to an existing asset with out worrying about the url or embed code changing.
- It needs to support more users under a single account. I often end up having to share login information with other team members or clients which is not ideal in terms of security. The 'PRO' account only allows for 3 users which no even remotely close to what I typically need.
- The search feature isn't great, it allows for tagging and descriptions but the titles seem to be the only thing that counts when it returns results.
- It doesn't have an embeddable playlist feature like YouTube.
- There are no real inline interactive elements available. would love to be able to do in-video polls or quizzes.
It is still far better for video hosting than streaming something off your own site or server. I've had no issues with sending Vimeo content to international users, even those in China or other countries that may have restricted internet.
- Easy to add and organize your videos.
- Easy to set up team members and control permissions.
- Great, simple, configurable UI for embedding your videos.
- Doesn't auto-play the next video, or show unrelated videos to our users. This was key. I think there is some way to do this with YouTube, but it wasn't as obvious. Vimeo just did what we wanted from the start.
- I was a little hard to edit/replace an existing video. I recall we found some way to do that, but it was not at all obvious.
- Really, nothing else major that I recall.
- Easy To Manage Content: The Process to Upload, Manage and Use is very straightforward
- Good Quality: The Player itself looks very nice, and the videos are always crisp and high quality to share online.
- Customizing the Look: We have many different brands in our portfolio, and Vimeo Pro makes it easy for us to customize and use various logos for different videos.
- Would be great to add forms/lead gen tools to the Pro version as the next tier is very expensive for a small marketing budget team.
- Provide templates/examples of how to present videos/product demos for specific markets/audiences.
- It’s super easy to upload, tag, and set a variety of preferences quickly and accurately. Vimeo Pro has the basics down.
- The playback feature is highly configurable so that you can give Ewers as much or as little control over the video, the volume, and the branding as you like.
- One of the newer features as the ability to have people comment on work-in-progress videos. It’s intuitive to just click your mouse, type your comment, and move on.
- I would like Vimeo Pro to offer the ability to configure more detail and descriptions as you upload a single video or a group of videos. That would save me some time.
- Private Video Hosting
- Lots of options - privacy, video customization, API calls
- Streams videos without much hiccups
- Easy to host videos quickly
- Video templates - so you can have a set of options saved and reuse it over and over again
- Tends to give video errors of 'this video is private' when it's not. It then fixes itself a few minutes later.
- Their reporting tool is inaccurate and unclear of what anything means.
- It still has a history of wanting to look like Youtube, with a video feed and a social media side, that just has no value for me.
If the video is vital - like a sales video, where a error can cause a customer to never return - I recommend Wistia instead (even though it's more expensive.). Vimeo Pro is much more cost effective overall.