TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MutualMind (discontinued)

    Score5.6 out of 10
    N/AMutualMind was an enterprise listening platform with engagement and publishing features and analytics, that is now discontinued after the company's acquisition in 2016.

    $1,000

    per month

    UpToDate

    Score8.6 out of 10
    N/AUpToDate from Wolters Kluwer supports clinician decisioning with instant access to drug information, patient data, diagnosis support, and shareable data for patient information.N/A
    Pricing
    MutualMind (discontinued)UpToDate
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MutualMind (discontinued)UpToDate
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    MutualMind (discontinued)UpToDate
    Billing and Claims Management
    Comparison of Billing and Claims Management features of MutualMind (discontinued) and UpToDate
    Feature
    MutualMind (discontinued)
    -
    Ratings
    UpToDate
    5.0
    1 Ratings
    40% below category average
    Real-time eligibility verification00 Ratings5.01 Ratings
    Claims management00 Ratings6.01 Ratings
    Coding00 Ratings5.01 Ratings
    Patient billing00 Ratings4.01 Ratings
    Financial Reporting00 Ratings5.01 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of MutualMind (discontinued) and UpToDate
    Feature
    MutualMind (discontinued)
    -
    Ratings
    UpToDate
    4.0
    1 Ratings
    63% below category average
    Calendar interface00 Ratings4.01 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of MutualMind (discontinued) and UpToDate
    Feature
    MutualMind (discontinued)
    -
    Ratings
    UpToDate
    2.3
    1 Ratings
    113% below category average
    HIPAA compliance00 Ratings3.01 Ratings
    Role-based permission levels00 Ratings1.01 Ratings
    Data backups and redundancy00 Ratings3.01 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of MutualMind (discontinued) and UpToDate
    Feature
    MutualMind (discontinued)
    -
    Ratings
    UpToDate
    4.7
    1 Ratings
    46% below category average
    Task tracking00 Ratings4.01 Ratings
    Specialty-specific workflows00 Ratings3.01 Ratings
    Multi-office / multi-physician capabilities00 Ratings7.01 Ratings
    Best Alternatives
    MutualMind (discontinued)UpToDate
    Small Businesses
    Mention
    Score8 out of 10
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    Mention
    Score8 out of 10
    CareLogic EHR
    Score10 out of 10
    Enterprises
    Social Suite by Reputation.com
    Score9.4 out of 10
    Epic
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MutualMind (discontinued)UpToDate
    Likelihood to Recommend
    7.3
    (1 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    -
    (0 ratings)
    Usability
    6.4
    (1 ratings)
    -
    (0 ratings)
    Availability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (1 ratings)
    10.0
    (1 ratings)
    In-Person Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MutualMind (discontinued)UpToDate
    Likelihood to Recommend
    Discontinued Products
    No answers on this topic
    Wolters Kluwer
    • On patient rounds (working with the medical team and providing them updates on various therapies
    • Answering drug information questions (MDs questions that may need further review and response)
    • Updating lecture material (ensuring upToDate data)
    • Patient education utility (ensuring appropriate and up to date patient information)
    • Not useful for a comprehensive clinical review e.g. writing a paper, but it is not designed for that function
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • MutualMind gives us a view into the reach of social content we produce on behalf of our advertisers and the engagement that content generates with shoppers.
    Read full review
    Wolters Kluwer
    • List relevant information on various diseases and conditions.
    • Summarize pertinent information.
    • Easy navigation across information and subjects.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • MutualMind gauges sentiment around social conversations but does so with the standard margin of error found in most social analytics products. The nature of human conversation makes it difficult for a machine to categorize sentiment with 100% accuracy. MutualMind gets sentiment right between 50% to 70% which is within acceptable industry averages for this type of product. With additional tuning (which MutualMind provides) the accuracy levels will increase.
    Read full review
    Wolters Kluwer
    • The app is sometimes a bit hard to use
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Reliability and flexibility (MutualMind's willingness to jointly produce new functionality)
    Read full review
    Wolters Kluwer
    No answers on this topic
    Usability
    Discontinued Products
    As a company that's only 3 years old, MutualMind's toolset is quite usable but it could use some tweaks in the user interface, which they are constantly working on.
    Read full review
    Wolters Kluwer
    No answers on this topic
    Reliability and Availability
    Discontinued Products
    During a recent upgrade period, MutualMind had a small window of unavailability. I am confident they have addressed the root cause and do not foresee any future issues.
    Read full review
    Wolters Kluwer
    No answers on this topic
    Performance
    Discontinued Products
    The product's performance has improved greatly in the last year and we anticipate seeing additional improvements in coming months based no planned infrastructure changes.
    Read full review
    Wolters Kluwer
    No answers on this topic
    Support Rating
    Discontinued Products
    MutualMind has always been quick to address any issues or questions we have.
    Read full review
    Wolters Kluwer
    UpToDate provides evidence-based, currently relevant medical information in an easy and clear method. The software has directly helped me stay up to date in medical treatments and new information on etiology of diseases. This information has directly and positively improved my care and treatments for various musculoskeletal conditions and diseases.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    Not really...MutualMind was very professional and helped with all stages of our setup and implementation.
    Read full review
    Wolters Kluwer
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    As mentioned before, Radian6 and Sysomos Heartbeat.
    Read full review
    Wolters Kluwer
    UpToDate offers a much more comprehensive tool when compared with Epocrates. Although both provide good drug references UpToDate goes far beyond the Epocrates tool in terms of clinical disease diagnostic data.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • By showing increases in engagement and share of voice (defined as the amount of content generated for our advertisers versus the amount of content generated for their competitors over time) we are able to correlate content to incremental sales data provided by our advertisers.
    Read full review
    Wolters Kluwer
    • Improves patient care.
    • Improves provider treatment plans.
    • Updates clinical standards and treatment options.
    Incentivized
    Read full review
    ScreenShots