MyCommerce vs. Optimizely Configured Commerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MyCommerce
Score 7.0 out of 10
N/A
MyCommerce is a low cost, quick-to-market, self-service ecommerce solution that is designed for companies who sell digital products and want to take their business into the largest global markets. The vendor’s value proposition is that they take the complexity out of global ecommerce so business users can focus on delivering great products, creating a localized shopping experience, and growing their business on a global scale. The vendor says their solution meets the following…N/A
Optimizely Configured Commerce
Score 6.8 out of 10
N/A
Optimizely Configured Commerce is a SaaS, headless, and composable e-commerce platform that helps manufacturers and distributors scale e-commerce growth using as much or as little OOTB functionality as they prefer; saving organizations time and effort to deploy meaningful buying experiences.N/A
Pricing
MyCommerceOptimizely Configured Commerce
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MyCommerceOptimizely Configured Commerce
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
MyCommerceOptimizely Configured Commerce
Top Pros
Top Cons
Features
MyCommerceOptimizely Configured Commerce
Online Storefront
Comparison of Online Storefront features of Product A and Product B
MyCommerce
-
Ratings
Optimizely Configured Commerce
7.4
12 Ratings
5% below category average
Product catalog & listings00 Ratings7.312 Ratings
Product management00 Ratings8.012 Ratings
Bulk product upload00 Ratings7.612 Ratings
Branding00 Ratings7.111 Ratings
Mobile storefront00 Ratings7.69 Ratings
Website integration00 Ratings7.511 Ratings
Visual customization00 Ratings7.010 Ratings
CMS00 Ratings7.112 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
MyCommerce
-
Ratings
Optimizely Configured Commerce
8.2
11 Ratings
7% above category average
Abandoned cart recovery00 Ratings8.110 Ratings
Checkout user experience00 Ratings8.211 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
MyCommerce
-
Ratings
Optimizely Configured Commerce
8.7
12 Ratings
4% above category average
eCommerce security00 Ratings8.712 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
MyCommerce
-
Ratings
Optimizely Configured Commerce
7.2
12 Ratings
6% below category average
Promotions & discounts00 Ratings7.210 Ratings
Personalized recommendations00 Ratings7.312 Ratings
SEO00 Ratings7.111 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
MyCommerce
-
Ratings
Optimizely Configured Commerce
7.7
12 Ratings
3% below category average
Multi-site management00 Ratings7.48 Ratings
Order processing00 Ratings8.212 Ratings
Inventory management00 Ratings7.211 Ratings
Shipping00 Ratings8.210 Ratings
Custom functionality00 Ratings7.411 Ratings
Best Alternatives
MyCommerceOptimizely Configured Commerce
Small Businesses
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MyCommerceOptimizely Configured Commerce
Likelihood to Recommend
7.0
(1 ratings)
6.4
(12 ratings)
Likelihood to Renew
7.0
(1 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
7.1
(12 ratings)
Support Rating
-
(0 ratings)
7.4
(12 ratings)
User Testimonials
MyCommerceOptimizely Configured Commerce
Likelihood to Recommend
Digital River
DR doesn't work well with PayPal subscriptions, renewal rate is very low. So, if company is using a subscription model it should have another payment system as a backup
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Optimizely
The eCommerce catalog side has a lot of benefits to it and has been much easier to work with and customize than the CMS side. It is this integration and using both for a branded marketing website that has the user journey from browsing and leading into the eCommerce side that has been the bigger challenge, outside of the overall stability of the releases with the bugs we have encountered. I think the solution is well suited if you are mainly a catalog site. We, however, sell machinery and solutions that are not sold via the eCommerce site and we need to showcase them on the website. However, we have a core industrial catalog of consumable products that support the machine and solutions purchases which are very well suited for the eCommerce catalog. It is the CMS/Catalog integration that has caused a need for more customizations to the platform and as a result increased costs to maintain, lowering our overall ROI from the solution. We are also a bit hamstrung by having to rely on our development partner to make changes that our digital agency is better suited to do for us in the CMS. It is requiring extra cost and resources as a result. If more functionality could be surfaced, it would be much better.
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Pros
Digital River
  • Almost fully customized templates
  • Very simple subscription flow
  • Allows to generate license on the fly using callback to back-end server
  • Very good technical support
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Optimizely
  • Integration Jobs/Connections - Providing a good out-of-the-box solution to hook into ERPs and common endpoints.
  • Design and Development Partner Network to work with - If you have customizations in mind, the Optimizely partner network will give you the chance to find a suitable partner to meet your needs.
  • Good layout/flow/settings breakdown - There are a lot of "redundant" settings, but the more management access, the better.
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Cons
Digital River
  • Definitely need Web-based API to manage subscription including changes in renewal date
  • Add more languages (especially Arabic)
  • Redirect user to PayPal directly without entering to shopping cart
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Optimizely
  • Need the ability to look at more of our user data
  • Need the ability to refresh our sandbox environment with production data in quicker, more efficient ways
  • Classic CMS is very limited in ways end users like myself can edit widget content
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Likelihood to Renew
Digital River
DR is good enough and it also depends what's the company goals. DR solves a lot of problems for company and it saves money in some cases.
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Optimizely
No answers on this topic
Usability
Digital River
No answers on this topic
Optimizely
Quite flexible and easy to use for daily marketing user tasks, like updating page listings, promotions, and copy. More in-depth tasks like managing product attributes, rearranging product taxonomy placement, and CMS editing are not user-friendly and require a careful and detailed process to follow.
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Support Rating
Digital River
No answers on this topic
Optimizely
It's a mixed bag. The team has been very nice, but there has been an underlying feeling of condescension because we have complained or "caused trouble" over the inadequacy of the CMS component. Also, support for modifications or UI changes has been terribly slow. Understandably, COVID has made life hard for everyone, but there is an expectation that we complete our work immediately, but their team will "put it in queue" when we have a request or find a bug. Further, we certainly feel that we were sold a list of capabilities that we have not seen come to fruition. Finally, the change of ownership 3 times (Insite -> Epi -> Opti) over our implementation period has been both confusing and disruptive.
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Alternatives Considered
Digital River
We are using Stripe as alternative solution for some categories of users and as a backup. Stripe has much more flexible API but less flexible template customization.
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Optimizely
I was not very involved with this process. It has been 3 years since we made a decision and I can't even remember the name of the other companies we were considering. I was in a different role then so I was less involved with the eCommerce department. I do remember really liking the people we were working with. That played a huge role in our selection since we would be working with them for years on the site.
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Return on Investment
Digital River
  • Works well with credit card renewals
  • Strong fraud detection system (very important)
  • Doesn't work well with PayPal renewals
  • High enough fee
  • Overall DR is good in this area
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Optimizely
  • Automation of updates and integration with ERP has saved time and provides reliable data for the website in sync with ERP
  • Integration with external PIM has saved time and provides reliable sync with content data for the website. Changes and improvements have been slow and difficult.
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ScreenShots

Optimizely Configured Commerce Screenshots

Screenshot of Promotions and RecommendationsScreenshot of Multisite ManagementScreenshot of Customer-specific PricingScreenshot of Catalog and Content ManagementScreenshot of Cart and Checkout