TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SurveyLab

    Score9.7 out of 10
    N/ASurveyLab is a professional survey tool that can be used in the multiple areas that include: Customer Experience Managerment, HR (incl. 360 Feedback), Market Research, online tests and forms. The product has been in the market for 10 years. The vendor says their distinguishing feature is providing dedicated customer support and on-demand development for clients. The system also provides white-label opition and integrations with other tools, via API, which means a wide variety of…N/A

    Pabbly

    Score8.2 out of 10
    N/APabbly is a suite of applications to support small to midsize businesses. These include the Pabbly Connect workflow automation tool, as well as tools supporting email verification and marketing, subscription management, and forms.

    $49

    per month

    Pricing
    SurveyLabPabbly
    Editions & Modules
    No answers on this topic
    Standard
    $49
    per month
    Pro
    $99
    per month
    Ultimate
    $199
    per month
    Ultimate Plus
    $399
    per month
    Offerings
    Pricing Offerings
    SurveyLabPabbly
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    SurveyLabPabbly
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of SurveyLab and Pabbly
    Feature
    SurveyLab
    8.5
    1 Ratings
    6% above category average
    Pabbly
    -
    Ratings
    Survey templates7.31 Ratings00 Ratings
    Themes9.11 Ratings00 Ratings
    Custom logo/branding9.11 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of SurveyLab and Pabbly
    Feature
    SurveyLab
    8.8
    1 Ratings
    3% above category average
    Pabbly
    -
    Ratings
    Changes to live survey9.11 Ratings00 Ratings
    Question design help8.21 Ratings00 Ratings
    Multiple question types9.11 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of SurveyLab and Pabbly
    Feature
    SurveyLab
    9.1
    1 Ratings
    8% above category average
    Pabbly
    -
    Ratings
    Survey logic flexibility9.11 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of SurveyLab and Pabbly
    Feature
    SurveyLab
    8.5
    1 Ratings
    5% above category average
    Pabbly
    -
    Ratings
    Response tracking7.31 Ratings00 Ratings
    Data export8.21 Ratings00 Ratings
    Standard reports9.11 Ratings00 Ratings
    Custom reports9.11 Ratings00 Ratings
    Analytics9.11 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of SurveyLab and Pabbly
    Feature
    SurveyLab
    8.6
    1 Ratings
    1% below category average
    Pabbly
    -
    Ratings
    Access controls8.21 Ratings00 Ratings
    Compliance9.11 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of SurveyLab and Pabbly
    Feature
    SurveyLab
    9.1
    1 Ratings
    12% above category average
    Pabbly
    -
    Ratings
    Vendor-offered crowdsourcing9.11 Ratings00 Ratings
    Respondent restrictions9.11 Ratings00 Ratings
    Cloud Data Integration
    Comparison of Cloud Data Integration features of SurveyLab and Pabbly
    Feature
    SurveyLab
    -
    Ratings
    Pabbly
    7.8
    1 Ratings
    3% below category average
    Pre-built connectors00 Ratings8.01 Ratings
    Connector modification00 Ratings8.01 Ratings
    Support for real-time and batch integration00 Ratings7.01 Ratings
    Data quality services00 Ratings8.01 Ratings
    Best Alternatives
    SurveyLabPabbly
    Small Businesses
    Jotform
    Score8.5 out of 10
    Make
    Score9.3 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    IBM App Connect
    Score9 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    Workato
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SurveyLabPabbly
    Likelihood to Recommend
    9.1
    (1 ratings)
    9.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    SurveyLabPabbly
    Likelihood to Recommend
    7 Points Ltd.
    MySurveyLab is best to use to measure satisfaction, both employee satisfaction and customer satisfaction.
    Read full review
    Pabbly (Magnet Brains LLC)
    • It is great for companies or people that are using software that is mainstream and would like to extend the capability of that software with added features.
    • Also great for companies that use more than 1 software and need to have them interact with each other to make them more efficient
    • Great for companies that need to automate functions that are repetitive throughout the organization
    Incentivized
    Read full review
    Pros
    7 Points Ltd.
    • They have great support that always will help you.
    • MySurveyLab is very flexible. Some things can be done in several ways.
    • They have a very good analytics module with trends, dashboards and data segments. This can give you another view of your data.
    • Collectors add flexibility to surveys. You can collect surveys from a few different source at once
    • They have a mobile application that can collect responses offline(!)
    Read full review
    Pabbly (Magnet Brains LLC)
    • Connect software applications that are not already integrated or connected
    • Automate processes within a single software
    • Transform data and then using that data across different software applications
    Incentivized
    Read full review
    Cons
    7 Points Ltd.
    • Summary export in Excel could be nicer.
    • Tags in the left menu could be more intuitive.
    Read full review
    Pabbly (Magnet Brains LLC)
    • The trigger action needs improvement
    • The method of connecting different software also needs to be simplified
    • The actions for some software applications need to have more capability (things that can be done between different software)
    Incentivized
    Read full review
    Usability
    7 Points Ltd.
    No answers on this topic
    Pabbly (Magnet Brains LLC)
    I really enjoy using Pabbly, it is fast, pretty simple, has lot of connections and support has been fairly helpful. I would give it just a higher rating if it came with a faster live chat and more templates for non techies like myself but overall has been reliable, usable with no bugs, and helpful to connect tasks especially any google sheet/doc/form etc task
    Incentivized
    Read full review
    Alternatives Considered
    7 Points Ltd.
    Read full review
    Pabbly (Magnet Brains LLC)
    I think Integrately has a superior UX, it is a little easier and less techy to use, but doesn't have the amount of integrations that Pabbly has. So far, a lot more softwares offer Pabbly connection than Integratly and that is really the deciding factor
    Incentivized
    Read full review
    Return on Investment
    7 Points Ltd.
    • With MySurveyLab we were able to react immediately when customers were not happy, and this reduced churn a lot
    Read full review
    Pabbly (Magnet Brains LLC)
    • Saved us thousands of dollars in manual labor costs
    • Made us more profitable due to automating our marketing effort
    • Allowed us to meet with more prospects by reducing our effort
    • Made us more intelligent by capturing important information that we were not able to capture
    Incentivized
    Read full review
    ScreenShots

    SurveyLab Screenshots

    Screenshot of Dashboard ViewProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot