Nasuni vs. CloudAlly by OpenText

Well suited if you have a lot of data that doesn't need to be stored and read right away. I think even if you don't have much data, you can still use it for it's intended purpose to great effect, but think of it as the more data you have, the even better it will work. I don't think it would be particularly useful if you already have a slick file restore system in place and you don't need to store your data elsewhere with redundancy.

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CloudAlly is a great backup for Salesforce and Box that is cloud based for a reasonable monthly/annual cost. Thankfully, we have rarely had to use our backups, but the service has been very reliable. It is less appropriate if you are not storing a lot in any of the platforms that they backup

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• The management console is extremely simple and easy to navigate, making common tasks easy to do.
• Our storage appliance is configured to snapshot data several times an hour, making the risk of data loss very low.
• Data restores are very intuitive, and take seconds to initiate regardless of whether it is one file or 300GB of data. We have successfully restored many Gigs of data in minutes.

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• Backup Services
• Salesforce Backup
• Box Backup

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• Better analytics when issues arise.
• Better onboarding documentation.
• Real-time monitoring.

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• User interface could be easier to use
• Backups in Salesforce could be easier to view

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As I mentioned, the user interface is amazing and straight forward. It's very easy to learn how to configure and restore files. I would like a bit more reporting, especially in terms of live reporting and monitoring. The support is great when you have a question on how to do something, which helps with usability.

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Again, it may have a little to do with the size and speed of your own environment, but we've been nothing but pleased with the speed of access of the files - even pulling old files from the cloud storage. Recovery of huge and many data files is a bit slow if you don't have the specs of the filer up to snuff.

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The technical support and escalation path for Nasuni is much more reliable and efficient. No getting transferred to various teams. Often times, the person who answers your call is able to resolve your issue. If they cannot, they get the case assigned to the appropriate engineer right away. Time to close has always been very good.

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Independently Invited by TrustRadius

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We chose CloudAlly because it had both Box and Salesforce as backup options so we were able to only setup one service, rather than two. The price point is also much better than OwnBackup, which was our second option. I like Skyvia for importing data, but their interface is not as easy to use.

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• Dramatically reduced time spent managing our storage platform. Quotas and reporting tools take all the guesswork out of data growth. Updates are easy to deploy. Time freed up can be used for more user-facing activities that we consider more valuable to the organization.
• The overall stability of the platform has been very good. We have been running on the same hardware for the past four years without any performance issues.

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Independently Invited by TrustRadius

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• Extra layer of protection on our data
• Ability to retrieve past data if an issue occurs

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info