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Affordable, Reliable Cloud Backup Solution
April 27, 2022

Affordable, Reliable Cloud Backup Solution

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Salesforce Backup

Overall Satisfaction with CloudAlly, from OpenText

We were looking for a backup for Box and Salesforce since both are cloud based. CloudAlly offered a combination of the two services at a very reasonable price point. They backup both platforms as often as we request.
  • Backup Services
  • Salesforce Backup
  • Box Backup
  • User interface could be easier to use
  • Backups in Salesforce could be easier to view
  • Reliable
  • Easy to setup
  • Easy to retrieve data
  • Extra layer of protection on our data
  • Ability to retrieve past data if an issue occurs
We chose CloudAlly because it had both Box and Salesforce as backup options so we were able to only setup one service, rather than two. The price point is also much better than OwnBackup, which was our second option. I like Skyvia for importing data, but their interface is not as easy to use.

Do you think CloudAlly by OpenText delivers good value for the price?

Yes

Are you happy with CloudAlly by OpenText's feature set?

Yes

Did CloudAlly by OpenText live up to sales and marketing promises?

Yes

Did implementation of CloudAlly by OpenText go as expected?

Yes

Would you buy CloudAlly by OpenText again?

Yes

CloudAlly is a great backup for Salesforce and Box that is cloud based for a reasonable monthly/annual cost. Thankfully, we have rarely had to use our backups, but the service has been very reliable. It is less appropriate if you are not storing a lot in any of the platforms that they backup.