Navisite Managed Infrastructure Services (NaviCloud) vs. Qumulo Core

Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.

Incentivized

Qumulo is great for media and entertainment companies, that need simple and easy management of a NAS. The product can also scale and be sized to larger shops too. The support that comes with it also can act as an extension of internal IT. Their support is always watching the box when it phones home with hardware errors or if it would go offline. Qumulo is not initially set up well-running virtual workloads, while Vmware supports NFS, some settings need to be adjusted on Qumulo to allow for upgrades to happen while virtual machines are running

Incentivized

• 24/7 monitoring
• Immediate notification in the event of failures
• Dedicated Senior DBA
• Dedicate Account rep

Incentivized

• Support, they offer a slack based support which is fast and incredibly helpful.
• Fast releases, they release new features every 2 weeks and actively seek out improvement ideas from end-users.
• NFS and SMB co-existent support through mapping permissions allows mixed end users to connect through there native protocol.

Incentivized

• San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator
• Avoiding too many management changes will help create good connection with individuals for sustained harmony

Incentivized

• Admin users are not able to be tied to SSO or LDAP accounts.
• At the start there was no RBAC but this has since been addressed.
• While there is incredible analytics, there is no native way to get historical trends by volume or user.

Incentivized

Price and facility equipment, location of the hosting facility factor into the decision to renew

Incentivized

Their Slack-based support is like nothing I have experienced. They are fast, helpful, and willing to go the extra mile, even when an issue is not clearly their's to solve. They are committed to your success. The engineers on the Slack channel are oftentimes the engineers that programmed the very same feature you are asking questions about or having issues with.

Incentivized

Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore

Incentivized

Qumulo was not the least expensive but we were blown away by support offered and pre-sales support to ensure questions were answered. Our main challenges were mixed end-user platforms and a diverse set of use cases on those end-user computers. Having the dual access to volumes, over NFS and SMB, helps us greatly in this area.

Incentivized

• Cost savings by not having a full-time DBA on staff - saving of at least 50K a year
• Data team not on call 24/7
• Navisite team will try to fix issue if possible - e.g. shrink log files that have grown

Incentivized

• Reduced cost in support and upgrade times compared to old fiber San.
• Allows the Service Desk to focus on other things since permissions and access are simplified.
• Very easy and bandwidth efficient replication allows us to comply with DR.

Incentivized