Neon Fundraise vs. Qtego

Neon Fundraise (formerly Rallybound) is well suited to third-party fundraising. We use it for our walk fundraiser, and we enjoy the level of interactivity and customization it offers our constituents. It also makes donation entry and reporting fairly easy, so it would be well suited for operations with vast numbers of donations in cash, check, and credit. It might be less suited to events with a handful of large donations from corporate benefactors.

Incentivized

We used it for mobile bidding at our annual fundraiser. They are also a part of the check-in process. They made both the auction and the check-in process so much easier at the event. We did not use it for donations last year but we absolutely will this year. I personally don't see where it could apply to our company outside of our event, but we will continue to use them for the gala for sure!!

Incentivized

• Rallybound is able to have websites that are user-friendly to our participants. Our participants are able to navigate through their profiles with ease. With our participants able to easily navigate their pages, the staff is able to spend less time asking questions and instead coach their fundraising efforts.
• Rallybound is able to customize your website to your needs, for a fee of course. Rallybound is also able to customize certain reports for you if that specific report has not already been created. This is essential for my team when pulling revenue numbers or projecting future revenue/budgets.
• Rallybound's customer service is quick to respond and helps navigate issues. This is crucial when you are on-site at an event trying to solve a problem.
• Rallybound allows you to check-in individuals based off of the registration on their website. Their check-in is so simple and easy to use.

Incentivized

• Excellent customer service
• Great on-site support
• Platform is easy to use

Incentivized

• Communication around new features and updates could be better.
• Ticketed event pages could have more custom options.

Incentivized

• Entering the information can be a bit tedious, but I will know what expect and to plan for this year

Incentivized

I was not a part of the evaluation process when Rallybound was selected. Classy was one of our top three choices, however, when we decided to eventually go with Rallybound. I do know that my team continues to look for the best platform to use, and Classy is always discussed.

Incentivized

• Neon Fundraise (formerly Rallybound) has reduced the staff burden of data entry by making more available to secondary admins and users.
• Neon Fundraise (formerly Rallybound) has improved the quality of the analysis of data from our walks.
• We have been able to surpass our expectations for peer-to-peer fundraising in a year affected by the pandemic.

Incentivized

• More people bidding
• Check-in process at the event was smoother
• Volunteers were more comfortable with the registration/check-in process
• No negative impact

Incentivized