Neon Fundraise

Neon Fundraise
Formerly Rallybound

Score 8.0 out of 10
Neon Fundraise


What is Neon Fundraise?

Neon Fundraise (formerly Rallybound, acquired by Neon One in 2018) offers an online social fundraising platform supporting event registration and campaign management with automation.
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What is Neon Fundraise?

Neon Fundraise (formerly Rallybound, acquired by Neon One in 2018) offers an online social fundraising platform supporting event registration and campaign management with automation.

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Product Details

What is Neon Fundraise?

Neon Fundraise (formerly Rallybound, acquired by Neon One in 2018) offers an online social fundraising platform supporting event registration and campaign management with automation.

Neon Fundraise Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings



(1-3 of 3)
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Score 8 out of 10
Vetted Review
Verified User
Our development department uses Neon Fundraise (formerly Rallybound) for general donations and for our walk platform. Neon Fundraise (formerly Rallybound) processes general donations that come in over our website. It has a wider role within our Walk program. Walkers can sign up and customize their own walk site within Neon Fundraise (formerly Rallybound). We also process all walk-related giving through Neon Fundraise (formerly Rallybound), including running reports. It integrates with our CRM and allows us to track new involvement.
  • Reports are easy to access and easy to run.
  • We like that it gives walkers latitude to customize their walker site.
  • It is better than our previous service (Convio) at giving local managers access to fix errors in the system on behalf of individual walkers (e.g., wrong address or team name).
  • It should be easier to find the admin sign-in.
  • The reports' UI could be streamlined. I usually have to turn certain filters off that should be off by default.
  • I would like to see a little more customizability of the website.
Neon Fundraise (formerly Rallybound) is well suited to third-party fundraising. We use it for our walk fundraiser, and we enjoy the level of interactivity and customization it offers our constituents. It also makes donation entry and reporting fairly easy, so it would be well suited for operations with vast numbers of donations in cash, check, and credit. It might be less suited to events with a handful of large donations from corporate benefactors.
  • Ability for participants to set up their own fundraising site.
  • Running reports on donations and donor data gives us quality analytics on which to improve.
  • Customizability to reflect our branding.
  • Neon Fundraise (formerly Rallybound) has reduced the staff burden of data entry by making more available to secondary admins and users.
  • Neon Fundraise (formerly Rallybound) has improved the quality of the analysis of data from our walks.
  • We have been able to surpass our expectations for peer-to-peer fundraising in a year affected by the pandemic.
Danielle Armour | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Rallybound is being used by our entire organization. We use Rallybound as our fundraising digital integrative platform across many different events such as our fundraising cycling ride, programmatic events, as well as third-party fundraising. Rallybound is used on the back-end for reporting fundraising numbers, ticketing, and overall participant numbers. Rallybound also addresses the problem that we used to have all of the above stored on different platforms. We are now all on one.
  • Rallybound is able to have websites that are user-friendly to our participants. Our participants are able to navigate through their profiles with ease. With our participants able to easily navigate their pages, the staff is able to spend less time asking questions and instead coach their fundraising efforts.
  • Rallybound is able to customize your website to your needs, for a fee of course. Rallybound is also able to customize certain reports for you if that specific report has not already been created. This is essential for my team when pulling revenue numbers or projecting future revenue/budgets.
  • Rallybound's customer service is quick to respond and helps navigate issues. This is crucial when you are on-site at an event trying to solve a problem.
  • Rallybound allows you to check-in individuals based off of the registration on their website. Their check-in is so simple and easy to use.
  • Rallybound usually has a website glitch once a month that our team has to address. An example of this is that our fundraising numbers are sometimes being skewed or pages are deleted from the website. Rallybound fixes these issues quickly, but they should not occur in the first place.
  • Rallybound should update their email platform. We used to send coaching emails about fundraising from their system, but we now use Pardot because the templates are more appealing and easier to navigate.
  • Rallybound needs to ensure that their sales team and their web team are on the same page at all times. Sometimes our organization is told we are able to do certain things, but then find out it is not possible when it is further discussed. This wastes time on all fronts.
Rallybound is well suited for organizations who want a simple platform that can address multiple needs, such as a digital fundraising platform, reporting, and the ability to email. We have been using Rallybound for the last few years because it fits our organizations' needs. Rallybound is not suitable for organizations who want complex fundraising such as linking fundraising to steps/exercise time. Rallybound is limited in some functions when it comes to emails and updating profiles.
  • Rallybound allows automatic emails to be sent to those who reach certain fundraising levels, registrations, donations, etc. This saves staff time from having to report, send emails, and answer questions.
  • Rallybound takes a lot of time from our digital team when it comes to asking for updates. The sales team says certain objectives are possible when in reality they are not, wasting our digital team's time.
  • Rallybound saves time on reporting and check-in on event sites. Rallybound lets you pull information quickly for updates on site.
I was not a part of the evaluation process when Rallybound was selected. Classy was one of our top three choices, however, when we decided to eventually go with Rallybound. I do know that my team continues to look for the best platform to use, and Classy is always discussed.
Jessica Martin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Rallybound for all of our peer to peer and ticketed events. Over $1mil in transactions are processed each year. We specifically chose RB because we wanted a system that integrated with Salesforce. RB exports all donation information into Salesforce each day with little user intervention needed. Rallybound makes it easy for our fundraisers to create their own pages and for our donors to donate. There are a few upgrades that Rallybound could make, and we let them know when we think of new features. They have been going through the list and new features are released periodically. We are very happy with the product.
  • Integration with Salesforce is exactly what we were looking for.
  • Easy to make fundraising pages.
  • Easy for us to communicate with our team captains and fundraisers.
  • Communication around new features and updates could be better.
  • Ticketed event pages could have more custom options.
Rallybound excels in the peer to peer space. We have many walks and runs and these run flawlessly through Rallybound. If your situation is more around major donors or general donations, this is not the product for you.
  • The time we have saved because RB exports directly into Salesforce is huge.
  • We have exponentially less users call with questions about creating their pages.
RE and Luminate never worked for us. There were too many bugs and features that didn't exist. Luminate was hard to navigate for our fundraisers and didn't sync with RE as it should have.

Rallybound does all the things that Blackbaud couldn't, including being user friendly.
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