Rally Around Rallybound for Peer-to-Peer Fundraising
August 16, 2021

Rally Around Rallybound for Peer-to-Peer Fundraising

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Neon Fundraise (formerly Rallybound)

Our development department uses Neon Fundraise (formerly Rallybound) for general donations and for our walk platform. Neon Fundraise (formerly Rallybound) processes general donations that come in over our website. It has a wider role within our Walk program. Walkers can sign up and customize their own walk site within Neon Fundraise (formerly Rallybound). We also process all walk-related giving through Neon Fundraise (formerly Rallybound), including running reports. It integrates with our CRM and allows us to track new involvement.

Pros

  • Reports are easy to access and easy to run.
  • We like that it gives walkers latitude to customize their walker site.
  • It is better than our previous service (Convio) at giving local managers access to fix errors in the system on behalf of individual walkers (e.g., wrong address or team name).

Cons

  • It should be easier to find the admin sign-in.
  • The reports' UI could be streamlined. I usually have to turn certain filters off that should be off by default.
  • I would like to see a little more customizability of the website.
  • Ability for participants to set up their own fundraising site.
  • Running reports on donations and donor data gives us quality analytics on which to improve.
  • Customizability to reflect our branding.
  • Neon Fundraise (formerly Rallybound) has reduced the staff burden of data entry by making more available to secondary admins and users.
  • Neon Fundraise (formerly Rallybound) has improved the quality of the analysis of data from our walks.
  • We have been able to surpass our expectations for peer-to-peer fundraising in a year affected by the pandemic.

Do you think Neon Fundraise delivers good value for the price?

Yes

Are you happy with Neon Fundraise's feature set?

Yes

Did Neon Fundraise live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Neon Fundraise go as expected?

Yes

Would you buy Neon Fundraise again?

Yes

Neon Fundraise (formerly Rallybound) is well suited to third-party fundraising. We use it for our walk fundraiser, and we enjoy the level of interactivity and customization it offers our constituents. It also makes donation entry and reporting fairly easy, so it would be well suited for operations with vast numbers of donations in cash, check, and credit. It might be less suited to events with a handful of large donations from corporate benefactors.

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