The LinkRunner AT Network AutoTester offers user-configured AutoTests for a wide range of tasks. This network tester’s cable test and switch identification facilitate problem isolation. The device is supported by netAlly after NETSCOUT divested its handheld troubleshooting devices in 2018. The LinkRunner device replaces the former and now obsolete OneTouch AT network troubleshooting technology acquired from Seattle-based Fluke Networks by NETSCOUT in 2015.
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SolarWinds Network Configuration Manager (NCM)
Score 8.7 out of 10
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SolarWinds Network Configuration Manager is network diagnostics and troubleshooting technology, from Austin-based SolarWinds.
All network administrators would be able to find a use for this tool in their environment. It allows people from outside of the networking industry to capture data required for a quick diagnosis. Things that typically would require me to be onsite for diagnosis can now be handed to Tier 1 techs for data collection and reporting. Since moving toward cable certification, we've experienced an almost unbelievably low level of cable failure. When it does happen, though, there is no guessing. Our Fluke units tell us what the problem is and where.
If your IT team isn't proficient in automation and scripting, Solarwinds NCM can fill that gap (assuming your company's security team signs off on approving SW in your environment given the hack.) Basic device configuration, pushing mass changes reliably and backups are NCM's strong suites. If you have a complex scenario where if/then cases are needed, NCM is a bit lack luster. Auto discovery isn't as easy either as certain parameters need to be met for that feature to work 100% of the time
For our use case, it does everything great and some of the features we underutilize but I would like to be able to set a configuration baseline when initially adding a node instead of after the configuration is pulled but it's not a particularly big deal to let it pull the configuration then set it as the baseline.
Medium complexity to set up in the beginning if using any non-standard devices or configurations, else fairly easy (e.g. Cisco Nexus or IOS-based devices). Reports are fairly straightforward to set up. Updates to the platform are fairly straightforward and don't take a major effort. Easy to add or remove devices.
The user interface is lacking. It is difficult to navigate at times and things can be done multiple ways. Quite often I am confused by how their notification structure works. It is not very intuitive. They do offer a free Academy. They also offer a community of other technical folks. I have enjoyed both.
To be fair, I have not had to involve Support in a number of years, but when I did, I was greeted with enthusiastic engineers who wanted to understand and solve the issue. It was a fairly complex scenario and I have discovered in my most recent implementation that engineering included that option as a standard now.
Solarwinds has actually produced new training since I last used it that is available on their site at any time. Their previous training was more than enough to get us started but now there is significantly more content. Since I'm comfortable with the Orion platform and the products we use I haven't checked the new training out yet but we have new staff go through portions of that training and they always come away with an understanding of the platform and ready to use it
it was a fairly easy implementation and everything was pretty straightforward. only challenge we had was getting all the snmp communities updated on the networking equipment
There is little to no competition in this field. If you need to do any type of advanced network monitoring/identification (or use 10G) then you're going to own a Fluke. While Ideal does have a couple of devices that appear to be the closest competitor, the differences are still extremely evident.
Red Hat Ansible Automation Platform is a great tool and matches much of the functionality of SolarWinds Network Configuration Manager. Nothing about Ansible will likely be overwhelming to an engineer with a little time to spare, but that spare time combined with SolarWinds already being our monitoring tool made the decision easy. Time is at a premium in small teams and SolarWinds Network Configuration Manager is very easy to use right out of the box without all the tweaking required by powerful command line driven tools like Ansible.
The certainty coming from the diagnostic process with the Fluke leads to less guessing and quicker fixes.
With multiple departments involved in the process of connecting devices to the network, the Fluke helps us to quickly certify a switch closet worth of cable and create error free documentation.
