Spot by NetApp vs. Tidio

CloudCheckr is fantastic for those that are purely in the Cloud as it provides everything you need under one roof for a comprehensive configuration and usage monitoring tool. It has SysLog capabilities though so you can farm out the alerts into a SIEM or other log management system, so hybrid environments could also benefit from its use.

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Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office.

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• Detailed Best Practices. It's important to align your cloud to industry best practices for security and cost—it just performs better if it's used the way it's meant to be used. AWS is very flexible, and that's great when you have special requirements, but you've got to at least know when you're using something in a non-standard way so you can think through the implications.
• Cost Reduction. Some recommendations are almost impossible to make at least for our setup, but many, many others are easy. We only have to log into CloudCheckr every few months and make a few changes for it to more than pay for itself.
• Right-Sizing. This is related to the other points, but for some reason is separate from their cost module. The metrics it's able to pull only tell half the story, so it's good to verify it's sizing recommendations before making changes. But it does show you what instances to focus on first, and even if you choose a slightly different size to move it to, it does clearly indicate it's current size isn't appropriate. And this works both ways, if the size is too big, you can save some cash by making it smaller, but if it's too small, you want to be sure to scale up before you run into performance problems.

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• Very intuitive interface and management.
• Scalable plans that don't require me to purchase features I don't need.
• Super simple chat bot administration.

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• CloudCheckr features have a tendency to break without warning. Functionality in place for months could suddenly stop working.
• CloudCheckr support often delays work on support tickets for fixing broken application functionality.
• The CloudCheckr platform and documentation website often crash or experience performance degradation.
• CloudCheckr cost reporting is often impacted by faulty code or broken report functionality. This can contribute to a low level of confidence in CloudCheckr's ability to deliver accurate cost reporting.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Unable to ban visitors by site referrer (spam sites)
• Chatbot conditional logic could be a bit simpler/cleaner
• Occasional issues with the desktop app (in browser never gives us trouble though)

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Overall, CloudCheckr covers all our AWS monitoring needs and great integration through SysLog into our SIEM to capture alerts for investigation. The reports are great and allow for an easy daily review. Small improvements could be made to the interface and better filtering in places would be good. Great product and the price is fair.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Fantastic Support team who are responsive and address question and concerns promptly with a thorough explanation and fast resolution.

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There are a few products out there that'll do an aspect or two of what CloudCheckr does, but I honestly couldn't find anything nearly as comprehensive as CloudCheckr.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• CloudCheckr has allowed us to increase resell margins as an MSP.
• CloudCheckr has made us aware of cost savings opportunities that exceed the price of the platform itself.
• CloudCheckr has given us additional visibility that has allowed us to manage and understand cloud computing costs.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Helped us get new deals from site visitors
• Helped us get renewals from current clients

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info