CloudCheckr - great, when it works
September 25, 2017

CloudCheckr - great, when it works

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review

Overall Satisfaction with CloudCheckr

We are using CloudCheckr to support Amazon Web Services cost and resource management for hundreds of client accounts. CloudCheckr allows us to have control over custom rate and discount application for those customers as well as generate custom reporting. CloudCheckr also allows customers to gain insights into their AWS resources and view recommendations for optimizing the cost and performance of their environments.

Pros

  • CloudCheckr best practice reports aggregate a decade of industry cloud computing lessons learned and apply them to a customer's environment so that they can secure and optimize their infrastructure.
  • CloudCheckr custom reports allow for custom invoicing capabilities for a reseller as well as tailored reporting for a customer. Being able to host both in the same platform means that customers can align their invoices with the billing information at their fingertips.
  • CloudCheckr alerts allow a customer to set up notifications for cost or security events without writing any code.

Cons

  • CloudCheckr features have a tendency to break without warning. Functionality in place for months could suddenly stop working.
  • CloudCheckr support often delays work on support tickets for fixing broken application functionality.
  • The CloudCheckr platform and documentation website often crash or experience performance degradation.
  • CloudCheckr cost reporting is often impacted by faulty code or broken report functionality. This can contribute to a low level of confidence in CloudCheckr's ability to deliver accurate cost reporting.
  • CloudCheckr has allowed us to increase resell margins as an MSP.
  • CloudCheckr has made us aware of cost savings opportunities that exceed the price of the platform itself.
  • CloudCheckr has given us additional visibility that has allowed us to manage and understand cloud computing costs.
Cloudability boasts great visualizations but lacks the ability to customize reports and does not address any aspects of cloud management other than cost. CloudHealth is a viable competitor to CloudCheckr. CloudHealth does not have the breadth of reporting capabilities but provides the depth into what it supports and is consistently adding support for more. CloudHealth also appears to perform better and have better uptime than CloudCheckr.
CloudCheckr is well-suited for all scenarios if it works properly. However, I have experienced a steady stream of critical issues that impact the abilities of my customers and my team to leverage the platform. When the platform is working properly, the reports give layers of visibility into an organization's cloud costs and structure, and the functionality meet business and security needs while offloading the effort to build and maintain such monitors and automated notifications.

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