NetBrain Technologies vs. Spiceworks Connectivity Dashboard

Great for our large global environment. Works well with our legacy and newer equipment. Ease of install was exciting compared to other products we POC'd. Less of a learning curve when training Teams on how to monitor and troubleshoot while in production. Service desk were able to capture the logs and load into our ticketing system with ease.

Incentivized

hassle free of IT resources is plus point. Monitoring the external resources related to Websites, service provider links or any hosted applications is a great feature in Spiceworks Connectivity Dashboard. Alert reporting on monitored resources is at ease. Integration with custom devices needs to be improved. devices integrated with snmp protocol is not reported with full details which needs to be rectified by Spiceworks Connectivity Dashboard.

Incentivized

• Network Issues Troubleshooting
• Visualizing the root cause using color coding
• out of the box runbooks available

Incentivized

• Monitoring Applications
• External resources monitoring related to ISP
• Alerting mechanism via email and dashboard monitoring

Incentivized

• Not all devices are integrated with the same quality.
• Not all steps are self-explaining.
• The updates were difficult (but thanks to the help of support no real problem).

Incentivized

• Integration with custom devices needs to be improved
• providing more insight of device is required when added to monitoring list
• the feel and look of dashboard needs some improvement
• Agent is resource hungry, to be made light weight for systems

Incentivized

This is a easly tool that i've worked.

Incentivized

Best part of NetBrain is that it is customisable ,you can create apps based on your requirement and run them in your environment. Lot of flexibility

Incentivized

Spiceworks Network Monitor being a free tool, can easily be overtaken against any other product which is cost involved and most of the features are available which are provided by any leading network monitoring tool available in the market. Few of the features which are not present in spiceworks tool (like autodiscovery of resources) needs to be added which will give a great competition for the product. Alerting features, response tickets, sending alerts via email is one of the great features in the product

Incentivized

• Time it takes for Service Desk to identify issues has been cut into 1/2
• Able to present maps to management for circuit throughput issues and why we need a larger circuit
• The logs are clear and easy to understand

Incentivized

• if on premises cannot be deployed on Linux environment which needs windows license requirement
• competitive price makes easy for decision
• lacking in auto discovery of devices is the most negative point for ROI

Incentivized