Spiceworks Overview
Use Cases and Deployment Scope
Our organization integrates companies websites and some of the external networks with spiceworks. Its been a good tool to monitor our external resources and is not limited only to external but can also be integrated to internal resources. Any issues with the reachability or any downtime on the resources will be notified instantly by spiceworks, taking the necessary action minimizes the downtime. Our main issue was with ISP gateway as the ISP devices are not under our control. Spiceworks provides a great insight on the availability of external gateway monitoring the link of service provider and alerting in real time
Pros
- Monitoring Applications
- External resources monitoring related to ISP
- Alerting mechanism via email and dashboard monitoring
Cons
- Integration with custom devices needs to be improved
- providing more insight of device is required when added to monitoring list
- the feel and look of dashboard needs some improvement
- Agent is resource hungry, to be made light weight for systems
Most Important Features
- alerting for any errors
- sending alerts via email
- high latency resources monitoring and alerting
Return on Investment
- if on premises cannot be deployed on Linux environment which needs windows license requirement
- competitive price makes easy for decision
- lacking in auto discovery of devices is the most negative point for ROI
Alternatives Considered
PRTG Network Monitor and SolarWinds Network Performance Monitor (NPM)
Other Software Used
PRTG Network Monitor, SolarWinds Network Performance Monitor (NPM), SolarWinds Security Event Manager (SEM)