Spiceworks Overview
August 29, 2022

Spiceworks Overview

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Spiceworks Connectivity Dashboard

Our organization integrates companies websites and some of the external networks with spiceworks. Its been a good tool to monitor our external resources and is not limited only to external but can also be integrated to internal resources. Any issues with the reachability or any downtime on the resources will be notified instantly by spiceworks, taking the necessary action minimizes the downtime. Our main issue was with ISP gateway as the ISP devices are not under our control. Spiceworks provides a great insight on the availability of external gateway monitoring the link of service provider and alerting in real time
  • Monitoring Applications
  • External resources monitoring related to ISP
  • Alerting mechanism via email and dashboard monitoring
  • Integration with custom devices needs to be improved
  • providing more insight of device is required when added to monitoring list
  • the feel and look of dashboard needs some improvement
  • Agent is resource hungry, to be made light weight for systems
  • alerting for any errors
  • sending alerts via email
  • high latency resources monitoring and alerting
  • if on premises cannot be deployed on Linux environment which needs windows license requirement
  • competitive price makes easy for decision
  • lacking in auto discovery of devices is the most negative point for ROI
Spiceworks Network Monitor being a free tool, can easily be overtaken against any other product which is cost involved and most of the features are available which are provided by any leading network monitoring tool available in the market. Few of the features which are not present in spiceworks tool (like autodiscovery of resources) needs to be added which will give a great competition for the product. Alerting features, response tickets, sending alerts via email is one of the great features in the product

Do you think Spiceworks Connectivity Dashboard delivers good value for the price?

Yes

Are you happy with Spiceworks Connectivity Dashboard's feature set?

Yes

Did Spiceworks Connectivity Dashboard live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Spiceworks Connectivity Dashboard go as expected?

Yes

Would you buy Spiceworks Connectivity Dashboard again?

Yes

PRTG Network Monitor, SolarWinds Network Performance Monitor (npm), SolarWinds Security Event Manager (SEM)
hassle free of IT resources is plus point. Monitoring the external resources related to Websites, service provider links or any hosted applications is a great feature in Spiceworks Connectivity Dashboard. Alert reporting on monitored resources is at ease. Integration with custom devices needs to be improved. devices integrated with snmp protocol is not reported with full details which needs to be rectified by Spiceworks Connectivity Dashboard.