Spiceworks Overview
August 29, 2022
Spiceworks Overview
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Spiceworks Connectivity Dashboard
Our organization integrates companies websites and some of the external networks with spiceworks. Its been a good tool to monitor our external resources and is not limited only to external but can also be integrated to internal resources. Any issues with the reachability or any downtime on the resources will be notified instantly by spiceworks, taking the necessary action minimizes the downtime. Our main issue was with ISP gateway as the ISP devices are not under our control. Spiceworks provides a great insight on the availability of external gateway monitoring the link of service provider and alerting in real time
Pros
- Monitoring Applications
- External resources monitoring related to ISP
- Alerting mechanism via email and dashboard monitoring
Cons
- Integration with custom devices needs to be improved
- providing more insight of device is required when added to monitoring list
- the feel and look of dashboard needs some improvement
- Agent is resource hungry, to be made light weight for systems
- alerting for any errors
- sending alerts via email
- high latency resources monitoring and alerting
- if on premises cannot be deployed on Linux environment which needs windows license requirement
- competitive price makes easy for decision
- lacking in auto discovery of devices is the most negative point for ROI
- PRTG Network Monitor and SolarWinds Network Performance Monitor (npm)
Spiceworks Network Monitor being a free tool, can easily be overtaken against any other product which is cost involved and most of the features are available which are provided by any leading network monitoring tool available in the market. Few of the features which are not present in spiceworks tool (like autodiscovery of resources) needs to be added which will give a great competition for the product. Alerting features, response tickets, sending alerts via email is one of the great features in the product
Do you think Spiceworks Connectivity Dashboard delivers good value for the price?
Yes
Are you happy with Spiceworks Connectivity Dashboard's feature set?
Yes
Did Spiceworks Connectivity Dashboard live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Spiceworks Connectivity Dashboard go as expected?
Yes
Would you buy Spiceworks Connectivity Dashboard again?
Yes
Comments
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