Netomi vs. Tidio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Netomi
Score 0.0 out of 10
N/A
Netomi is an AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a strong customer experience. Netomi works with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel. The vendor states the Netomi platform autonomously responds to over 50% of a company’s customer service tickets across email, social…N/A
Tidio
Score 9.6 out of 10
N/A
Tidio is a live chat app powered by a chatbot and that comes with mailing features.
$0
per month
Pricing
NetomiTidio
Editions & Modules
No answers on this topic
Free
$0
life time
Starter
$29
per month
Growth
$59
per month
Plus
$749
per month
Premium
$2999
per month
Offerings
Pricing Offerings
NetomiTidio
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.
More Pricing Information
Community Pulse
NetomiTidio
Best Alternatives
NetomiTidio
Small Businesses
Front
Front
Score 9.2 out of 10
Front
Front
Score 9.2 out of 10
Medium-sized Companies
Front
Front
Score 9.2 out of 10
Front
Front
Score 9.2 out of 10
Enterprises
Front
Front
Score 9.2 out of 10
Front
Front
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NetomiTidio
Likelihood to Recommend
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
NetomiTidio
Likelihood to Recommend
Netomi
No answers on this topic
Tidio
Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office.
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Pros
Netomi
No answers on this topic
Tidio
  • Very intuitive interface and management.
  • Scalable plans that don't require me to purchase features I don't need.
  • Super simple chat bot administration.
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Cons
Netomi
No answers on this topic
Tidio
  • Unable to ban visitors by site referrer (spam sites)
  • Chatbot conditional logic could be a bit simpler/cleaner
  • Occasional issues with the desktop app (in browser never gives us trouble though)
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Alternatives Considered
Netomi
No answers on this topic
Tidio
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Return on Investment
Netomi
No answers on this topic
Tidio
  • Helped us get new deals from site visitors
  • Helped us get renewals from current clients
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ScreenShots

Tidio Screenshots

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