NETSCOUT nGenius Packet Flow Switch vs. Pulseway

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NETSCOUT nGenius Packet Flow Switch
Score 10.0 out of 10
N/A
N/AN/A
Pulseway
Score 8.9 out of 10
Mid-Size Companies (51-1,000 employees)
Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway features: Automation: Auto-remediation workflows, so that IT issues are fixed before users even notice them. Mobile Access: Customers can monitor, manage, connect with…
$0.80
per month per installation
Pricing
NETSCOUT nGenius Packet Flow SwitchPulseway
Editions & Modules
No answers on this topic
Enterprise
$0.80
per month per installation
Offerings
Pricing Offerings
NETSCOUT nGenius Packet Flow SwitchPulseway
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—No hidden fees or contracts. Term-based discounts.
More Pricing Information
Community Pulse
NETSCOUT nGenius Packet Flow SwitchPulseway
Top Pros

No answers on this topic

Top Cons

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Best Alternatives
NETSCOUT nGenius Packet Flow SwitchPulseway
Small Businesses
NinjaOne
NinjaOne
Score 9.1 out of 10
NinjaOne
NinjaOne
Score 9.1 out of 10
Medium-sized Companies
Intermapper
Intermapper
Score 8.6 out of 10
Intermapper
Intermapper
Score 8.6 out of 10
Enterprises
SolarWinds Network Configuration Manager (NCM)
SolarWinds Network Configuration Manager (NCM)
Score 8.8 out of 10
Cisco Prime LAN Management (discontinued)
Cisco Prime LAN Management (discontinued)
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NETSCOUT nGenius Packet Flow SwitchPulseway
Likelihood to Recommend
-
(0 ratings)
8.0
(12 ratings)
Usability
-
(0 ratings)
10.0
(2 ratings)
Support Rating
-
(0 ratings)
9.6
(2 ratings)
User Testimonials
NETSCOUT nGenius Packet Flow SwitchPulseway
Likelihood to Recommend
NETSCOUT
No answers on this topic
Pulseway
If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take.
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Pros
NETSCOUT
No answers on this topic
Pulseway
  • It monitors computers and notifies us of any issues with any computer.
  • It allows remote control of computers, such as requesting a computer to reboot itself.
  • It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.
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Cons
NETSCOUT
No answers on this topic
Pulseway
  • It would be nice if they increased their scope of supported third-party apps.
  • It would be great if they would create an ios app for their ticket system.
  • If they could possibly build in a location service for tracking devices, that would be helpful.
  • If they had two-factor authentication, it would be nice.
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Usability
NETSCOUT
No answers on this topic
Pulseway
Pulseway is very user friendly. The system is labeled in terms and grouped together by function so that anyone can understand and locate the functions that they need. We use this system to monitor a file server that we have that can have an unstable power supply. This allows us to easily see that the system is offline and get it back to operational with minimal downtime.
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Support Rating
NETSCOUT
No answers on this topic
Pulseway
I haven't really needed much support for Pulseway, so I can't really say a whole lot about their support. Pulseway has been pretty much trouble-free for us. There are regular updates and new features. The updates never seem to break anything or cause problems. It just works.
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Alternatives Considered
NETSCOUT
No answers on this topic
Pulseway
Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.
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Return on Investment
NETSCOUT
No answers on this topic
Pulseway
  • Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
  • I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
  • Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.
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ScreenShots

Pulseway Screenshots

Screenshot of Cross-device functionalityScreenshot of Auto-Remediate IT IssuesScreenshot of Visibility Across the Entire NetworkScreenshot of Remote Control to Any SystemScreenshot of Systems and Application patchingScreenshot of Detailed Custom Report