TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Netskope Private Access

    Score9 out of 10
    N/ANetskope Private Access is a zero trust access solution, that allows users to provide remote access to applications running in the public cloud and private data center environments, and avoid the need for remote users to use a VPN through the corporate network to gain access to private applications.N/A

    Zscaler Private Access

    Score9.4 out of 10
    N/AZscaler Private Access™ (ZPA) gives users secure access to private apps and OT devices while enabling zero trust connectivity for workloads.N/A
    Pricing
    Netskope Private AccessZscaler Private Access
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Netskope Private AccessZscaler Private Access
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Netskope Private AccessZscaler Private Access
    Considered Both Products
    Netskope
    Chose Netskope Private Access
    In comparison to Zscaler Private Access, Netskope Private Access provides more features and stability to the user environment. Netskope private access improves user experience in comparison to Zscaler Private Access. Cost-wise, Zscaler is cheaper than Netskope private access. …
    Incentivized
    Zscaler
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    84 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    67 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    84 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    59 Answers
    Implementation went as expected
    No answers on this topic
    91%
    Implementation went as expected
    68 Answers
    Features
    Netskope Private AccessZscaler Private Access
    Identity Management
    Comparison of Identity Management features of Netskope Private Access and Zscaler Private Access
    Feature
    Netskope Private Access
    10.0
    2 Ratings
    13% above category average
    Zscaler Private Access
    9.2
    58 Ratings
    5% above category average
    Multi-Factor Authentication10.02 Ratings9.258 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Netskope Private Access and Zscaler Private Access
    Feature
    Netskope Private Access
    7.5
    3 Ratings
    18% below category average
    Zscaler Private Access
    8.8
    27 Ratings
    2% below category average
    Endpoint Detection and Response (EDR)7.53 Ratings8.827 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of Netskope Private Access and Zscaler Private Access
    Feature
    Netskope Private Access
    6.8
    4 Ratings
    15% below category average
    Zscaler Private Access
    8.6
    65 Ratings
    8% above category average
    Network Analytics7.04 Ratings8.961 Ratings
    Threat Recognition7.04 Ratings9.053 Ratings
    Vulnerability Classification7.04 Ratings8.442 Ratings
    Automated Alerts and Reporting7.64 Ratings8.255 Ratings
    Threat Analysis6.04 Ratings8.748 Ratings
    Threat Intelligence Reporting6.74 Ratings8.245 Ratings
    Automated Threat Identification6.34 Ratings8.643 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of Netskope Private Access and Zscaler Private Access
    Feature
    Netskope Private Access
    7.8
    4 Ratings
    10% below category average
    Zscaler Private Access
    9.1
    78 Ratings
    6% above category average
    Continuous Verification8.04 Ratings9.171 Ratings
    Secure Web Gateways8.04 Ratings9.353 Ratings
    Network Flow Control7.34 Ratings9.158 Ratings
    Network Traffic Analysis9.04 Ratings9.165 Ratings
    Segmentation Leveraging6.74 Ratings9.264 Ratings
    Admin Access Control9.04 Ratings9.368 Ratings
    Network Data Encryption7.34 Ratings9.260 Ratings
    Network Topology Mapping7.03 Ratings8.752 Ratings
    Best Alternatives
    Netskope Private AccessZscaler Private Access
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    Forescout Vistaro Platform
    Score6.6 out of 10
    Forescout Vistaro Platform
    Score6.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Netskope Private AccessZscaler Private Access
    Likelihood to Recommend
    9.0
    (4 ratings)
    9.4
    (85 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    8.4
    (2 ratings)
    Usability
    9.0
    (3 ratings)
    9.0
    (80 ratings)
    Support Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Netskope Private AccessZscaler Private Access
    Likelihood to Recommend
    Netskope
    For more suitable scenarios, it is more flexible to deploy NPA with granular access to third-party vendors and contractors. works well in hybrid and multi-cloud private application access. good use cases with DLP, logging, and zero trust. we required improvement if the customer needs full network layer access, as some of the legacy applications may need full network access. also, can we achieve better performance for latency-sensitive or real-time traffic like voice, video?
    Incentivized
    Read full review
    Zscaler
    Zscaler Private Access works really well in environments setup for FQDNs and where you know what users should/shouldn't be accessing on what ports. You can use Zscaler Private Access to figure out these kinds of features but that doesn't always mean you'll be correct. It also provides a consistent experience for users as they can access their materials anywhere. It also makes the user the last line of defense. If a user's account is compromised then the attacker has access to everything they already did. It doesn't work great in OT environments or Server based environments. Flows have to be initiated from the client and not the server for stuff to behave properly.
    Incentivized
    Read full review
    Pros
    Netskope
    • It enables remote users to connect the on premise or cloud hosted application.
    • It overcomes the drawbacks of VPN.
    • It only allows the genuine user to access the application.
    Read full review
    Zscaler
    • Connecting users remotely with a secure connection. I am a service desk agent who works with end users, and if there is an issue due to ZPA, it's most likely due to configuration. A really good service.
    • Logging, I believe, works well as I troubleshoot end users and can gather extra details for my network admin. IP.zscaler.com, and the debug logs are nice. Additionally, I like how it shows the App policy assigned to the user's machine ECT.
    Incentivized
    Read full review
    Cons
    Netskope
    • When a blocking alert pops up, the user could click to request it be enabled, making it easier to create the policy.
    Incentivized
    Read full review
    Zscaler
    • Needs an interface for Support Desk/Help Desk to more easily understand that the problem is a lack of an FQDN or access is not allowed due to policy, not because of a technical shortcoming in ZPA.
    • Documentation of the BC solution is not well-detailed.
    Incentivized
    Read full review
    Likelihood to Renew
    Netskope
    We are delighted with everything they are adding and how the product is growing.
    Incentivized
    Read full review
    Zscaler
    When it works - it works incredibly slick. It's only L4 which seems like a downgrade of security from solutions that promote L7.
    Incentivized
    Read full review
    Usability
    Netskope
    As I said before, I find it´s UI very intuitive and it´s very easy to use and configure, everything is where it should be and allows for a good workflow. For the end user it´s only a login page that pops out automatically and close itself once it´s authenticated so it stay out of the way of the user.
    Incentivized
    Read full review
    Zscaler
    The environment feels more secure, and we are seeing that users are adapting to it fast. The fact that we have tools to assist the users with their day-to-day access helps, as we can hand it off to the helpdesk without any escalations to the Network team. It is a work in progress for our agency, but we are seeing the benefits from the solution.
    Incentivized
    Read full review
    Support Rating
    Netskope
    The support is good, but the problem is that even if you indicate that you prefer support in Spanish, the application indicates that it is available. I have never had a technician who spoke to me in Spanish.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Implementation Rating
    Netskope
    The process was smooth and well managed.
    There was probably good technical coordination and support.
    There were only minor details that could be improved.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Alternatives Considered
    Netskope
    Incentivized
    Read full review
    Zscaler
    ZPA is where the bulk of zero-trust access is found. While the functionality for ZIA is excellent, the policy we implement for internet access is more focused on threat prevention and not narrowly scoped access.
    Incentivized
    Read full review
    Return on Investment
    Netskope
    • Re-authentication improves the security.
    • Application access is more stable.
    • Due to frequent publisher upgrade user unable to connect the application.
    Read full review
    Zscaler
    • We used to get anywhere from 30 to 50 tickets surrounding our previous VPN solution every month. We now average 3-5 tickets regarding remote connectivity, and of those, only 1 or 2 are actual issues with ZPA.
    • Using ZPA Access Policies, we can now block endpoints that have outdated security software from ever connecting to our environment. This was simply not possible with our previous solution.
    • Some of our employee base skews older and had a harder time understanding the change from VPN to Zscaler.
    • There is significantly less downtime with ZPA when compared to other VPN solutions.
    Incentivized
    Read full review
    ScreenShots

    Zscaler Private Access Screenshots

    Screenshot of how ZPA provides access for all users while minimizing the attack surface, eliminating lateral movement, and stopping zero day threats. A cloud native service, ZPA can be deployed in just hours to replace legacy remote access tools like VPNs and VDIs.