Netstock vs. Stitch Labs (discontinued)

Netstock is brilliant for organizing your data in a readable, visual layout that's easy to understand and use to base decision-making on. For individual items, it's excellent, and there is loads of functionality to manage safety stock and lead times. Where I've seen it struggle a bit is with families of items that share an MOQ; it calculates demand at the individual SKU level and isn't as good at managing it at the family level.

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I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.

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• Global visibility , added value for stock assisstance
• Areas that need attention are displayed on the dashboard with option to drill down if required
• With more than 5000 different SKU it is difficult to keep track of all activities related to each SKU, the process is simplified with the help of this tool, everyone has access to the right information.

• Inventory management.
• Order management.
• Reporting and analytics.

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• The Family MOQ is not taken into account with the look-forward days within the container builder, so this add-on does not work very well.
• It's not possible to build your own CSV export of reports that you regularly run. The report builder doesn't let you save a set of filters or parameters; it's too basic.

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• Reporting does not work for multiple currencies.
• There is often a lag when syncing products.

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This is one of their strength, Netstock is very easy to use and although it is rigid in its functionalities, that is what is good about it, we could not customise it the way you used to work, it forced us to adapt our processes and the way we work

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I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.

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We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.

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Netstock was much easier to use and that was important for our team as this was a significant digital change in our processes. We had a list of features we wanted and Netstock had more than 90% of them which contributed to the decision to go with this plug and play solution rather than a fully bespoke platform. We also liked that Netstock already had an API with Cin7

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I have not researched other alternatives as this solved my problems.

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• We have vastly reduced the amount of safety stock that we used to hold
• Our stock holding value is within a manageable figure for the size of our business
• We can monitor our poor performing suppliers so we are confident when placing purchase orders

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• We had to migrate off this system which was not ideal after being discontinued
• Was a simple to use medium price range solution to scaling businesses
• UI/UX was intuitive and was easy to train employees

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info