NetSupport Manager vs. NoMachine Enterprise Desktop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetSupport Manager
Score 9.0 out of 10
N/A
NetSupport Manager is the flagship remote administration software from Netsupport, a global education technology company headquartered in the UK, which allows IT professional to provide remote assistance.N/A
NoMachine Enterprise Desktop
Score 6.8 out of 10
N/A
NoMachine, headquartered in Luxembourg, offers the NoMachine Enterprise Desktop software solution for fast, easy and secure access to remote desktops. Business users can use Enterprise Desktop to remotely access their work computers while traveling or working from offsite locations.N/A
Pricing
NetSupport ManagerNoMachine Enterprise Desktop
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NetSupport ManagerNoMachine Enterprise Desktop
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
NetSupport ManagerNoMachine Enterprise Desktop
Top Pros
Top Cons
Features
NetSupport ManagerNoMachine Enterprise Desktop
Remote Administration
Comparison of Remote Administration features of Product A and Product B
NetSupport Manager
10.0
1 Ratings
19% above category average
NoMachine Enterprise Desktop
8.0
1 Ratings
3% below category average
Screen sharing10.01 Ratings8.01 Ratings
File transfer10.01 Ratings00 Ratings
Instant message10.01 Ratings00 Ratings
Secure remote access with Smart Card authentication10.01 Ratings00 Ratings
Access to sleeping/powered-off computers10.01 Ratings00 Ratings
Remote management of servers & workstations10.01 Ratings8.01 Ratings
Remote Active Directory® management10.01 Ratings8.01 Ratings
Centralized management dashboard10.01 Ratings00 Ratings
Annotations10.01 Ratings00 Ratings
Monitoring and Alerts10.01 Ratings8.01 Ratings
Multi-platform remote control10.01 Ratings8.01 Ratings
Over-the-Internet remote session00 Ratings8.01 Ratings
Best Alternatives
NetSupport ManagerNoMachine Enterprise Desktop
Small Businesses
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Score 9.8 out of 10
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Score 9.8 out of 10
Medium-sized Companies
mRemoteNG
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Score 9.7 out of 10
mRemoteNG
mRemoteNG
Score 9.7 out of 10
Enterprises
Remote Desktop Services
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Score 9.1 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NetSupport ManagerNoMachine Enterprise Desktop
Likelihood to Recommend
9.0
(1 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
NetSupport ManagerNoMachine Enterprise Desktop
Likelihood to Recommend
NetSupport
It's handy for smaller to larger units, where time management is most important. But it will not suitable for those who have partial units across the country.
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NoMachine
If you just want to connect to the server and do work (like Linux server-workstation type), NoMachine Enterprise Desktop is great, except for the keyboard mapping issue, which you have to correct in a setup of the remote server (almost) every time you log on. The graphics are smooth and fast. Overall response speed is very good, too. I like it.
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Pros
NetSupport
  • It's a robust corporate remote support tool for admin.
  • Admin can deploy an installation in the background without knowing a client.
  • For those who frequently forget their password, you can access it in glimpse & take total control of it.
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NoMachine
  • Secure connection
  • Fast response over internet
  • Really look like you are sitting in front of the machine you are connecting.
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Cons
NetSupport
  • The only cons are that it's hard to access other networks besides the internal one of the organization like how TeamViewer works.
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NoMachine
  • Keyboard mapping between client and host is often screwed up.
  • Cut and paste between client and host is not convenient
  • Would be nice if there was a function of simple file transfer between client and host
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Support Rating
NetSupport
No answers on this topic
NoMachine
I haven't consulted with customer support, so I don't have an opinion. However, from the usefulness of the product, I think the support is also good
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Alternatives Considered
NetSupport
I think if you are using it after its tutorial then you may not need any other apps to control the operation. Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at once.
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NoMachine
Again, the NoMachine is a real virtual terminal, and you don't need to install another Linux on your machine to fully exploit the X-terminal function. This makes the disk and memory usage of the client minimum. No issue on the screen. It is really good.
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Return on Investment
NetSupport
  • It allow's us to update apps instantly
  • It gives user quick response to overcome headache issues
  • It's saves crucial time from both ends
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NoMachine
  • It makes the access to server much easier and convenient
  • Connection is very stable, which makes works very efficient
  • I don't need to reboot my Windows PC to switch to Linux in order to fully exploit the working environment of the server.
  • No negative impact
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ScreenShots