What users are saying about
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 1 reviews and ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.2 out of 100
Based on 4 reviews and ratings
Feature Set Ratings
- NetSupport Manager ranks higher in 1 feature set: Remote Administration
Remote Administration

10.0
NetSupport Manager
100%
8.0
NoMachine Enterprise Desktop
80%
NetSupport Manager ranks higher in 11/12 features
NetSupport Manager ranks higher in 11/12 features
Screen sharing

10.0
100%
1 Rating
8.0
80%
1 Rating
File transfer

10.0
100%
1 Rating
N/A
0 Ratings
Instant message

10.0
100%
1 Rating
N/A
0 Ratings
Secure remote access with Smart Card authentication

10.0
100%
1 Rating
N/A
0 Ratings
Access to sleeping/powered-off computers

10.0
100%
1 Rating
N/A
0 Ratings
Remote management of servers & workstations

10.0
100%
1 Rating
8.0
80%
1 Rating
Remote Active Directory® management

10.0
100%
1 Rating
8.0
80%
1 Rating
Centralized management dashboard

10.0
100%
1 Rating
N/A
0 Ratings
Annotations

10.0
100%
1 Rating
N/A
0 Ratings
Monitoring and Alerts

10.0
100%
1 Rating
8.0
80%
1 Rating
Multi-platform remote control

10.0
100%
1 Rating
8.0
80%
1 Rating
Over-the-Internet remote session

N/A
0 Ratings
8.0
80%
1 Rating
Attribute Ratings
- NetSupport Manager is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.0
NetSupport Manager
90%
1 Rating
8.0
NoMachine Enterprise Desktop
80%
1 Rating
Support Rating

NetSupport Manager
N/A
0 Ratings
5.0
NoMachine Enterprise Desktop
50%
1 Rating
Likelihood to Recommend
NetSupport Manager
It's handy for smaller to larger units, where time management is most important. But it will not suitable for those who have partial units across the country.
System Coordinator & Development Officer
Alkaram Textile Mills Pvt. LtdTextiles, 10,001+ employees
NoMachine Enterprise Desktop
If you just want to connect to the server and do work (like Linux server-workstation type), NoMachine Enterprise Desktop is great, except for the keyboard mapping issue, which you have to correct in a setup of the remote server (almost) every time you log on. The graphics are smooth and fast. Overall response speed is very good, too. I like it.
Staff physicist
Brookhaven National LaboratoryResearch, 1001-5000 employees
Pros
NetSupport Manager
- It's a robust corporate remote support tool for admin.
- Admin can deploy an installation in the background without knowing a client.
- For those who frequently forget their password, you can access it in glimpse & take total control of it.
System Coordinator & Development Officer
Alkaram Textile Mills Pvt. LtdTextiles, 10,001+ employees
NoMachine Enterprise Desktop
- Secure connection
- Fast response over internet
- Really look like you are sitting in front of the machine you are connecting.
Staff physicist
Brookhaven National LaboratoryResearch, 1001-5000 employees
Cons
NetSupport Manager
- The only cons are that it's hard to access other networks besides the internal one of the organization like how TeamViewer works.
System Coordinator & Development Officer
Alkaram Textile Mills Pvt. LtdTextiles, 10,001+ employees
NoMachine Enterprise Desktop
- Keyboard mapping between client and host is often screwed up.
- Cut and paste between client and host is not convenient
- Would be nice if there was a function of simple file transfer between client and host
Staff physicist
Brookhaven National LaboratoryResearch, 1001-5000 employees
Pricing Details
NetSupport Manager
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—NoMachine Enterprise Desktop
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
NetSupport Manager
No score
No answers yet
No answers on this topic
NoMachine Enterprise Desktop
NoMachine Enterprise Desktop 5.0
Based on 1 answer
I haven't consulted with customer support, so I don't have an opinion. However, from the usefulness of the product, I think the support is also good
Staff physicist
Brookhaven National LaboratoryResearch, 1001-5000 employees
Alternatives Considered
NetSupport Manager
I think if you are using it after its tutorial then you may not need any other apps to control the operation.Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at once.
System Coordinator & Development Officer
Alkaram Textile Mills Pvt. LtdTextiles, 10,001+ employees
NoMachine Enterprise Desktop
Again, the NoMachine is a real virtual terminal, and you don't need to install another Linux on your machine to fully exploit the X-terminal function. This makes the disk and memory usage of the client minimum. No issue on the screen. It is really good.
Staff physicist
Brookhaven National LaboratoryResearch, 1001-5000 employees
Return on Investment
NetSupport Manager
- It allow's us to update apps instantly
- It gives user quick response to overcome headache issues
- It's saves crucial time from both ends
System Coordinator & Development Officer
Alkaram Textile Mills Pvt. LtdTextiles, 10,001+ employees
NoMachine Enterprise Desktop
- It makes the access to server much easier and convenient
- Connection is very stable, which makes works very efficient
- I don't need to reboot my Windows PC to switch to Linux in order to fully exploit the working environment of the server.
- No negative impact
Staff physicist
Brookhaven National LaboratoryResearch, 1001-5000 employees