What users are saying about
1 Ratings
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Score 10 out of 100
1 Ratings
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Score 8 out of 100

Likelihood to Recommend

NetSupport Manager

NetSupport Manager is amazing for WAN and LAN networks and for all kind of companies that want to connect and support users fast. Whether they have access to a console and to IP or PC name quick connect to all computers, or to servers to perform support operations, deploy software, and chat with users, NetSupport is well suited.
Miguel Nuñez | TrustRadius Reviewer

NoMachine Enterprise Desktop

If you just want to connect to the server and do work (like Linux server-workstation type), NoMachine Enterprise Desktop is great, except for the keyboard mapping issue, which you have to correct in a setup of the remote server (almost) every time you log on. The graphics are smooth and fast. Overall response speed is very good, too. I like it.
Takao Sakaguchi | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

NetSupport Manager
10.0
NoMachine Enterprise Desktop
8.0
Screen sharing
NetSupport Manager
10.0
NoMachine Enterprise Desktop
8.0
File transfer
NetSupport Manager
10.0
NoMachine Enterprise Desktop
Instant message
NetSupport Manager
10.0
NoMachine Enterprise Desktop
Remote management of servers & workstations
NetSupport Manager
10.0
NoMachine Enterprise Desktop
8.0
Centralized management dashboard
NetSupport Manager
10.0
NoMachine Enterprise Desktop
Annotations
NetSupport Manager
10.0
NoMachine Enterprise Desktop
Monitoring and Alerts
NetSupport Manager
10.0
NoMachine Enterprise Desktop
8.0
Multi-platform remote control
NetSupport Manager
10.0
NoMachine Enterprise Desktop
8.0
Over-the-Internet remote session
NetSupport Manager
NoMachine Enterprise Desktop
8.0
Remote Active Directory® management
NetSupport Manager
NoMachine Enterprise Desktop
8.0

Pros

NetSupport Manager

  • Remote administration to all Network PCs
  • Application deployment
  • Inventory
  • Console capabilities
  • File Transfer
Miguel Nuñez | TrustRadius Reviewer

NoMachine Enterprise Desktop

  • Secure connection
  • Fast response over internet
  • Really look like you are sitting in front of the machine you are connecting.
Takao Sakaguchi | TrustRadius Reviewer

Cons

NetSupport Manager

  • Integrations, it would be nice to see it integrate with an aplication like Microsoft SCCM
Miguel Nuñez | TrustRadius Reviewer

NoMachine Enterprise Desktop

  • Keyboard mapping between client and host is often screwed up.
  • Cut and paste between client and host is not convenient
  • Would be nice if there was a function of simple file transfer between client and host
Takao Sakaguchi | TrustRadius Reviewer

Support Rating

NetSupport Manager

No score
No answers yet
No answers on this topic

NoMachine Enterprise Desktop

NoMachine Enterprise Desktop 5.0
Based on 1 answer
I haven't consulted with customer support, so I don't have an opinion. However, from the usefulness of the product, I think the support is also good
Takao Sakaguchi | TrustRadius Reviewer

Alternatives Considered

NetSupport Manager

I think NSM does not have a rival when you truly use all of its capabilities. It has the flexibility of an application developed for multiplatform support and allows you to remote control any device at your reach. It has a file transfer feature that truly works and a complete system inventory in which you can set up smart alerts, voice, and chat capabilities to connect with the affected user.
Miguel Nuñez | TrustRadius Reviewer

NoMachine Enterprise Desktop

Again, the NoMachine is a real virtual terminal, and you don't need to install another Linux on your machine to fully exploit the X-terminal function. This makes the disk and memory usage of the client minimum. No issue on the screen. It is really good.
Takao Sakaguchi | TrustRadius Reviewer

Return on Investment

NetSupport Manager

  • NSM allowed us to quickly update our core applications to minimize downtime.
  • NSM allowed us to perform better and faster support to our end users.
  • NSM allowed us to perform complex tasks remotely.
Miguel Nuñez | TrustRadius Reviewer

NoMachine Enterprise Desktop

  • It makes the access to server much easier and convenient
  • Connection is very stable, which makes works very efficient
  • I don't need to reboot my Windows PC to switch to Linux in order to fully exploit the working environment of the server.
  • No negative impact
Takao Sakaguchi | TrustRadius Reviewer

Pricing Details

NetSupport Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NoMachine Enterprise Desktop

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NetSupport Manager
10.0
NoMachine Enterprise Desktop
8.0

Support Rating

NetSupport Manager
NoMachine Enterprise Desktop
5.0

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