What users are saying about
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.2 out of 100

Feature Set Ratings

  • NetSupport Manager ranks higher in 1 feature set: Remote Administration

Remote Administration

10.0

NetSupport Manager

100%
8.0

NoMachine Enterprise Desktop

80%
NetSupport Manager ranks higher in 11/12 features

Screen sharing

10.0
100%
1 Rating
8.0
80%
1 Rating

File transfer

10.0
100%
1 Rating
N/A
0 Ratings

Instant message

10.0
100%
1 Rating
N/A
0 Ratings

Secure remote access with Smart Card authentication

10.0
100%
1 Rating
N/A
0 Ratings

Access to sleeping/powered-off computers

10.0
100%
1 Rating
N/A
0 Ratings

Remote management of servers & workstations

10.0
100%
1 Rating
8.0
80%
1 Rating

Remote Active Directory® management

10.0
100%
1 Rating
8.0
80%
1 Rating

Centralized management dashboard

10.0
100%
1 Rating
N/A
0 Ratings

Annotations

10.0
100%
1 Rating
N/A
0 Ratings

Monitoring and Alerts

10.0
100%
1 Rating
8.0
80%
1 Rating

Multi-platform remote control

10.0
100%
1 Rating
8.0
80%
1 Rating

Over-the-Internet remote session

N/A
0 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • NetSupport Manager is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

NetSupport Manager

90%
1 Rating
8.0

NoMachine Enterprise Desktop

80%
1 Rating

Support Rating

NetSupport Manager

N/A
0 Ratings
5.0

NoMachine Enterprise Desktop

50%
1 Rating

Likelihood to Recommend

NetSupport Manager

It's handy for smaller to larger units, where time management is most important. But it will not suitable for those who have partial units across the country.
Fahad Ali | TrustRadius Reviewer

NoMachine Enterprise Desktop

If you just want to connect to the server and do work (like Linux server-workstation type), NoMachine Enterprise Desktop is great, except for the keyboard mapping issue, which you have to correct in a setup of the remote server (almost) every time you log on. The graphics are smooth and fast. Overall response speed is very good, too. I like it.
Takao Sakaguchi | TrustRadius Reviewer

Pros

NetSupport Manager

  • It's a robust corporate remote support tool for admin.
  • Admin can deploy an installation in the background without knowing a client.
  • For those who frequently forget their password, you can access it in glimpse & take total control of it.
Fahad Ali | TrustRadius Reviewer

NoMachine Enterprise Desktop

  • Secure connection
  • Fast response over internet
  • Really look like you are sitting in front of the machine you are connecting.
Takao Sakaguchi | TrustRadius Reviewer

Cons

NetSupport Manager

  • The only cons are that it's hard to access other networks besides the internal one of the organization like how TeamViewer works.
Fahad Ali | TrustRadius Reviewer

NoMachine Enterprise Desktop

  • Keyboard mapping between client and host is often screwed up.
  • Cut and paste between client and host is not convenient
  • Would be nice if there was a function of simple file transfer between client and host
Takao Sakaguchi | TrustRadius Reviewer

Pricing Details

NetSupport Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

NoMachine Enterprise Desktop

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

NetSupport Manager

No score
No answers yet
No answers on this topic

NoMachine Enterprise Desktop

NoMachine Enterprise Desktop 5.0
Based on 1 answer
I haven't consulted with customer support, so I don't have an opinion. However, from the usefulness of the product, I think the support is also good
Takao Sakaguchi | TrustRadius Reviewer

Alternatives Considered

NetSupport Manager

I think if you are using it after its tutorial then you may not need any other apps to control the operation.Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at once.
Fahad Ali | TrustRadius Reviewer

NoMachine Enterprise Desktop

Again, the NoMachine is a real virtual terminal, and you don't need to install another Linux on your machine to fully exploit the X-terminal function. This makes the disk and memory usage of the client minimum. No issue on the screen. It is really good.
Takao Sakaguchi | TrustRadius Reviewer

Return on Investment

NetSupport Manager

  • It allow's us to update apps instantly
  • It gives user quick response to overcome headache issues
  • It's saves crucial time from both ends
Fahad Ali | TrustRadius Reviewer

NoMachine Enterprise Desktop

  • It makes the access to server much easier and convenient
  • Connection is very stable, which makes works very efficient
  • I don't need to reboot my Windows PC to switch to Linux in order to fully exploit the working environment of the server.
  • No negative impact
Takao Sakaguchi | TrustRadius Reviewer

Add comparison