What users are saying about
1 Rating
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Score 9 out of 100
4 Ratings
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Score 10 out of 100

Feature Set Ratings

  • NetSupport Manager ranks higher in 1 feature set: Remote Administration

Remote Administration

10.0

NetSupport Manager

100%
7.4

Oracle SGD

74%
NetSupport Manager ranks higher in 11/14 features

Screen sharing

10.0
100%
1 Rating
9.0
90%
1 Rating

File transfer

10.0
100%
1 Rating
9.0
90%
1 Rating

Instant message

10.0
100%
1 Rating
1.0
10%
1 Rating

Secure remote access with Smart Card authentication

10.0
100%
1 Rating
10.0
100%
1 Rating

Access to sleeping/powered-off computers

10.0
100%
1 Rating
8.0
80%
1 Rating

Remote management of servers & workstations

10.0
100%
1 Rating
10.0
100%
1 Rating

Remote Active Directory® management

10.0
100%
1 Rating
7.0
70%
1 Rating

Centralized management dashboard

10.0
100%
1 Rating
8.0
80%
1 Rating

Annotations

10.0
100%
1 Rating
6.0
60%
1 Rating

Monitoring and Alerts

10.0
100%
1 Rating
3.0
30%
1 Rating

Multi-platform remote control

10.0
100%
1 Rating
9.0
90%
1 Rating

Over-the-Internet remote session

N/A
0 Ratings
10.0
100%
1 Rating

Initiate remote control from mobile

N/A
0 Ratings
5.0
50%
1 Rating

Session record

N/A
0 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • NetSupport Manager is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

NetSupport Manager

90%
1 Rating
8.0

Oracle SGD

80%
1 Rating

Likelihood to Recommend

NetSupport Manager

It's handy for smaller to larger units, where time management is most important. But it will not suitable for those who have partial units across the country.
Fahad Ali | TrustRadius Reviewer

Oracle SGD

I believe Oracle Secure Global Desktop is better used on a larger device such as a desktop or laptop, as the Android platform is a bit confusing when initially introduced to fellow employees who were familiar with the other layout.
Anonymous | TrustRadius Reviewer

Pros

NetSupport Manager

  • It's a robust corporate remote support tool for admin.
  • Admin can deploy an installation in the background without knowing a client.
  • For those who frequently forget their password, you can access it in glimpse & take total control of it.
Fahad Ali | TrustRadius Reviewer

Oracle SGD

  • Very secure.
  • Simple layout that is easily understood by different levels of experience.
  • My company works with Linux and Windows - Oracle Secure Global Desktop easily operates on both platforms.
Anonymous | TrustRadius Reviewer

Cons

NetSupport Manager

  • The only cons are that it's hard to access other networks besides the internal one of the organization like how TeamViewer works.
Fahad Ali | TrustRadius Reviewer

Oracle SGD

  • Is not supported on Apple devices.
  • Support on Android - the functionality feels flimsy and the layout isn't as user friendly as I thought it would be in comparison to when it is used on a desktop platform.
  • Initially, when first using the product a year or so ago, I received a lot of complaints of random error messages. Though that problem seems to have been solved in the interim.
Anonymous | TrustRadius Reviewer

Pricing Details

NetSupport Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Oracle SGD

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Alternatives Considered

NetSupport Manager

I think if you are using it after its tutorial then you may not need any other apps to control the operation.Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at once.
Fahad Ali | TrustRadius Reviewer

Oracle SGD

Tarantella gave us a lot of issues, but with Oracle Secure Global Desktop [we got] the huge portfolio of Oracle applications from almost any browser, without the headache of application dependencies, plugins, java etc. My fellow employees like the way Oracle Secure Global Desktop gives us the "feel" of many little desktops but with one machine.
Anonymous | TrustRadius Reviewer

Return on Investment

NetSupport Manager

  • It allow's us to update apps instantly
  • It gives user quick response to overcome headache issues
  • It's saves crucial time from both ends
Fahad Ali | TrustRadius Reviewer

Oracle SGD

  • Efficiency is definitely a good description. The easy to use platform allows fellow employees to move through their online apps with ease.
  • Applying new online apps is a lot easier, as we do not have to rely on a central server to pull information.
  • As our client is national, it's good to have quick, reliable cloud access to all sensitive materials without worrying about security issues.
Anonymous | TrustRadius Reviewer

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