NetSupport Manager vs. Oracle Secure Global Desktop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetSupport Manager
Score 9.0 out of 10
N/A
NetSupport Manager is the flagship remote administration software from Netsupport, a global education technology company headquartered in the UK, which allows IT professional to provide remote assistance.N/A
Oracle SGD
Score 6.0 out of 10
N/A
Oracle Secure Global Desktop is a secure remote access solution for enterprises for use within and without the corporate firewall, also for virtualization.N/A
Pricing
NetSupport ManagerOracle Secure Global Desktop
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NetSupport ManagerOracle SGD
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
NetSupport ManagerOracle Secure Global Desktop
Top Pros
Top Cons
Features
NetSupport ManagerOracle Secure Global Desktop
Remote Administration
Comparison of Remote Administration features of Product A and Product B
NetSupport Manager
10.0
1 Ratings
19% above category average
Oracle Secure Global Desktop
7.4
1 Ratings
11% below category average
Screen sharing10.01 Ratings9.01 Ratings
File transfer10.01 Ratings9.01 Ratings
Instant message10.01 Ratings1.01 Ratings
Secure remote access with Smart Card authentication10.01 Ratings10.01 Ratings
Access to sleeping/powered-off computers10.01 Ratings8.01 Ratings
Remote management of servers & workstations10.01 Ratings10.01 Ratings
Remote Active Directory® management10.01 Ratings7.01 Ratings
Centralized management dashboard10.01 Ratings8.01 Ratings
Annotations10.01 Ratings6.01 Ratings
Monitoring and Alerts10.01 Ratings3.01 Ratings
Multi-platform remote control10.01 Ratings9.01 Ratings
Over-the-Internet remote session00 Ratings10.01 Ratings
Initiate remote control from mobile00 Ratings5.01 Ratings
Session record00 Ratings8.01 Ratings
Best Alternatives
NetSupport ManagerOracle Secure Global Desktop
Small Businesses
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Score 9.8 out of 10
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Score 9.8 out of 10
Medium-sized Companies
mRemoteNG
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Score 9.7 out of 10
mRemoteNG
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Score 9.7 out of 10
Enterprises
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Score 8.9 out of 10
Remote Desktop Services
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Score 8.9 out of 10
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User Ratings
NetSupport ManagerOracle Secure Global Desktop
Likelihood to Recommend
9.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
NetSupport ManagerOracle Secure Global Desktop
Likelihood to Recommend
NetSupport
It's handy for smaller to larger units, where time management is most important. But it will not suitable for those who have partial units across the country.
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Oracle
I believe Oracle Secure Global Desktop is better used on a larger device such as a desktop or laptop, as the Android platform is a bit confusing when initially introduced to fellow employees who were familiar with the other layout.
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Pros
NetSupport
  • It's a robust corporate remote support tool for admin.
  • Admin can deploy an installation in the background without knowing a client.
  • For those who frequently forget their password, you can access it in glimpse & take total control of it.
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Oracle
  • Very secure.
  • Simple layout that is easily understood by different levels of experience.
  • My company works with Linux and Windows - Oracle Secure Global Desktop easily operates on both platforms.
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Cons
NetSupport
  • The only cons are that it's hard to access other networks besides the internal one of the organization like how TeamViewer works.
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Oracle
  • Is not supported on Apple devices.
  • Support on Android - the functionality feels flimsy and the layout isn't as user friendly as I thought it would be in comparison to when it is used on a desktop platform.
  • Initially, when first using the product a year or so ago, I received a lot of complaints of random error messages. Though that problem seems to have been solved in the interim.
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Alternatives Considered
NetSupport
I think if you are using it after its tutorial then you may not need any other apps to control the operation. Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at once.
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Oracle
Tarantella gave us a lot of issues, but with Oracle Secure Global Desktop [we got] the huge portfolio of Oracle applications from almost any browser, without the headache of application dependencies, plugins, java etc. My fellow employees like the way Oracle Secure Global Desktop gives us the "feel" of many little desktops but with one machine.
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Return on Investment
NetSupport
  • It allow's us to update apps instantly
  • It gives user quick response to overcome headache issues
  • It's saves crucial time from both ends
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Oracle
  • Efficiency is definitely a good description. The easy to use platform allows fellow employees to move through their online apps with ease.
  • Applying new online apps is a lot easier, as we do not have to rely on a central server to pull information.
  • As our client is national, it's good to have quick, reliable cloud access to all sensitive materials without worrying about security issues.
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ScreenShots