NetSupport Manager vs. Parallels Secure Workspace

It's handy for smaller to larger units, where time management is most important. But it will not suitable for those who have partial units across the country.

In situations where we didn't need to pass through local disks, we found Awingu to be a good fit. Especially the multiscreen options in an HTML5 browser are pretty unique to them. The extensive options to do MFA are also very user-friendly.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It's a robust corporate remote support tool for admin.
• Admin can deploy an installation in the background without knowing a client.
• For those who frequently forget their password, you can access it in glimpse & take total control of it.

• The most fully featured HTML "remote app" experience
• Very extensive SSO / MFA support (for example : Azure AD)
• Multitenant capability
• Multiscreen capability

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The only cons are that it's hard to access other networks besides the internal one of the organization like how TeamViewer works.

• Being only/mainly an HTML5 solution some resources can't be passed through (file shares)
• Publishing apps to local desktops would be nicer if there was a "add to desktop" shortcut.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I think if you are using it after its tutorial then you may not need any other apps to control the operation. Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at once.

Awingu has more features in its HTML5 offering, which is the main advantage it has. Parallels RAS also has a local application which gives it some additional features (passing through drives)

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It allow's us to update apps instantly
• It gives user quick response to overcome headache issues
• It's saves crucial time from both ends

• Users picked up the new way of using the CRM right away, no long process to migrate to the new system
• Almost no support cases when switching to Awingu

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info