Parallels Remote Application Server

Overview

Reviews

Simple, yet powerful tool

8
It used to be the remote application server used by our client and was recently replaced by another tool. It allows users to access the …

Benefits of Parallels

9
We deployed Parallels to replace VPN access for our entire organization. Employees are able to access network applications and resources …

100% Cloud Based in healthcare!

10
Parallels [Remote Application Server] is being used across the entire organization to allow our staff secure cloud based access to our …
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Parallels Remote Applications and Desktops

8
During the Covid-19 pandemic lock down our users had to go offsite and continue their studies and work remotely. We use Parallels [Remote …
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Amazordinary

10
Parallels RAS is used by all organizations. RAS has solved the deployment of client applications on local and remote end-users PCs and …
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Pricing

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What is Parallels RAS?

Parallels Remote Application Server (Parallels RAS, formerly 2X RAS), is application virtualization technology, billed as a solution to extend the life of legacy OS (like Windows XP) with its virtual desktop for any device. Maltese company 2X Software developed the technology, but was acquired by…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.parallels.com/eu/products/r…

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  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Parallels RAS?

Parallels® Remote Application Server (RAS) is an all-in-one application delivery and virtual desktop infrastructure (VDI) solution that enables users to work remotely from anywhere, on any device, at any time. The cloud-ready software is designed to enable organizations to centralize IT infrastructure management, integrate with Windows Virtual Desktop, streamline multi-cloud deployment, reinforce data security and improve IT process automation. Its architecture enables organizations to adapt to critical business demands. The vendor states its key benefits include:

  • Outstanding user experience (UX) on any device
  • Enhanced data security
  • IT agility and business readiness
  • Easy deployment, configuration and maintenance
  • Reduced total cost of ownership (TCO)

Parallels RAS Screenshots

Support for Apple iPad Multitasking
The iOS Client for Parallels RAS 17.1 supports iPad multitasking features such as Slide Over and Split View, allowing for the simultaneous use of apps.Parallels RAS streamlines management of user identities from different organizations by supporting the Security Assertion Markup Language (SAML) 2.0 authentication mechanism.With Parallels Client, users can securely access remote applications and desktops from Linux devices.With Parallels Client, users can securely access remote applications and desktops from Windows devices.Work with Windows desktops and applications in any HTML5 browser

Parallels RAS Videos

Parallels Remote Application Server (RAS) - Accelerated File Retrieval
Parallels Remote Application Server (RAS) - FSLogix Integration
Parallels Remote Application Server (RAS) - RDSH & VDI Local Storage Distribution

Parallels RAS Downloadables

Parallels RAS Integrations

Parallels RAS Competitors

Parallels RAS Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac, Windows Servers 2008/R2, 2012/R2, 2016 and 2019
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish, German, Japanese, Russian, French, Spanish, Italian, Portuguese, Simplified Chinese, Traditional Chinese, Korean

Alternatives

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Frequently Asked Questions

What is Parallels RAS?

Parallels Remote Application Server (Parallels RAS, formerly 2X RAS), is application virtualization technology, billed as a solution to extend the life of legacy OS (like Windows XP) with its virtual desktop for any device. Maltese company 2X Software developed the technology, but was acquired by Parallels (in Seattle, WA) in February, 2015 to extend their cross-platform support solutions.

What is Parallels RAS's best feature?

Reviewers rate Implementation Rating highest, with a score of 9.1.

Who uses Parallels RAS?

The most common users of Parallels RAS are from Mid-size Companies and the Information Technology & Services industry.

Reviews

(1-25 of 119)
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Nabin Poudel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our team is using Parallels Remote Application Server to work remotely on a virtual desktop to share its applications while maintaining data security. It can be hosted on a scalable cloud environment that can handle up to 100 concurrent users. It allows SSL connection, FIPS 140-2 encryption, and graphics acceleration using RemoteFX, providing you with an unmatched remote working solution.
  • Great remote working experience
  • Share applications and cloud resources across the organization
  • Keep vital applications and data secure
  • Cut the costs on applications
  • Maximum concurrent users is only 100 with the generic license
  • Can improve on graphics rendering
  • It could have a more seamless experience with remote apps
Parallels Remote Application Server is best suited for organizations to cut expenses on applications by allowing multiple users to work on the same virtual desktop remotely. This also allows any organization to keep its application and data secure while leveraging the power of a scalable cloud environment. It is not a suitable remote working solution for developers and designers.
Yes, our organization has benefited from the Parallels Remote Application Server by sharing applications and hardware resources across the team and cutting off the expenses on software and hardware infrastructure.
Parallels RAS is the most advanced remote application server that offers a native working experience remotely on any device. It saves overall expenses on software and hardware resources.
September 21, 2021

Simple, yet powerful tool

Ira Mae Ramos | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
It used to be the remote application server used by our client and was recently replaced by another tool. It allows users to access the work desktop applications remotely and perform day-to-day tasks away from the on site work location without so much hassle. It's a good tool to allow members to do a work from home setup or for employees who travel a lot and require access to the office network regularly.
  • Easy access to office servers from remote location
  • Cloud based application so easily accessible
  • Disconnects a lot when idle. Better if there is an option to adjust this
  • Can be slow at times
This is a good tool to use if you are planning to implement a work from home set up, or if you want your employees to have access to office servers remotely in order to promote flexibility. However, unlike local on site systems, the speed of this tool depends on the reliability of your network connection. If used irresponsibly, this tool can also pose information and financial risks to the company.
Yes, because it does not really require much training to implement. For a team like us who are situated in different parts of the world, a system that is very easy to implement and does not really require training is ideal. It is also good because it rarely requires IT support and the system itself is stable and reliable.
This is a reliable tool that does what it is intended to do. It delivers and it delivers very well but it is far from perfect. It has room for improvements in areas like stability, reliability and general user interface. For now it is more than enough to do the job but some other competitors just do it way better.
iain Stephen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Parallels Remote Application Server to replace Citrix Servers and deliver a simple yet powerful tool to our end users for running published applications and accessing network resources from either mobile platforms or from other locations that are offsite. We found it simpler to get up and running and much less expensive than Citrix.
  • Printing from published applications.
  • Easy to set up and keep running.
  • We would like to be able to do what we do with Citrix published ICA files—essentially free-standing configurations that once ran function like a local application while they log in (in the background).
It is well suited for providing access to applications behind the firewall, especially legacy ones, while maintaining tight control over access through normal login procedures and protocols. We found it a little more difficult to use on MAC products. However, that may just be a local issue as we are less familiar with them.
It is definitely a good way to provide virtual and remote desktop access for specific users. VPNs are ok, but there are times when applications need the speed of a local area connection to function well, and Parallels certainly does allow the illusion of a local application that runs at network speeds since it is actually happening on the server. The central console is simple to understand and it's easy to add/remove users to available applications and resources.
Although we have very rarely needed any form of support for our Parallels Remote Application Servers, we have found the support team to be quick and knowledgeable, with the right answers to figure things out. We get regular email communications for licensing and updates to the software. We have been very pleased with the limited amount of support that we have needed - and more pleased that we don't really need support for this product very often.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using Parallels RAS for providing and ensuring secure access for our engineers and development teams to the application servers for UAT and PROD. It has helped us to ensure security for accessing the servers and software tools and applications hosted on the network.
  • Simple and easy to use interface
  • Establish virtual server connection from mobile devices
  • Access restriction based on the user roles
  • On demand auto scaling of resources
  • Auto provisioning
  • Support for multi factor authentication
  • Need more options for MFA to be integrated other than Active Directory
  • Sometimes the remote connection freezes and the session terminates unexpectedly. There are minor glitches that have room for improvement.
Parallels RAS is well suited for teams and projects where you need a secure and reliable solution for your engineers to easily connect and work on the cloud servers. It has the ability to manage access and privileges to different resources very efficiently.
Yes, it has helped our teams and engineers to work seamlessly in the pandemic situation. We all are able to connect virtually to the resources using the application and browser and do the work. The UI for Parallel RAS is very intuitive and simple to use.
Overall support from the Parallels RAS team is excellent. We have not faced any major challenges with the initial deployment and setup.
March 30, 2021

Benefits of Parallels

Joe Castle | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We deployed Parallels to replace VPN access for our entire organization. Employees are able to access network applications and resources by simply going to our Parallels web portal or using the Parallels client. We protect access with two factor authentication via phone push. Some of the main goals were to provide a simpler experience but also more secure. Employees can now use their own devices when needed.

When COVID-19 sent employees home, we were fortunate to have had Parallels already in production. We transitioned to a remote work environment and it was a totally smooth transition.
  • Ease of access for users.
  • Multiple security options.
  • Affordable.
  • Easy to design and deploy.
  • More options for identity management support (Okta, etc).
Parallels is great when you need a secure way to publish resources inside your network (network drives, internal applications).
We benefited greatly. We have been able to do everything from publish network drives to employees for access remotely to also publishing desktops and providing access to peoples' office computers.
Live support is available 24/7. This is critical when troubleshooting during off hours usage.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Parallels [Remote Application Server] is being used across the entire organization to allow our staff secure cloud based access to our EMR. It allows us to deliver a legacy based applications to our users over a cloud based interface anywhere they may be working as long as they have some type of internet connection.
  • Cloud based, no software to install for users to access the HTML5 interface.
  • Simplicity of install. Very quick/easy to get up and running in minutes, not hours or days.
  • Constant development. Always adding new features, improving existing features and efficiency. They also listen to customer needs.
  • Active directory dependent. Would like to have other options for authentication outside of AD. Can use SSO with Google, etc but still needs to verify the user against AD for permissions.
  • There are a log of group policy options that can be used, some directly Parallels related, others Windows OS/Terminal Services specific. Would be nice to have a collection or guide of best used GPO options for performance, security, etc.
[Parallels Remote Application Server is] well suited for cloud based companies. With the HTML5 interface, users don't have any software to install and works across all current browsers. If you have a small deployment, you can actually install the entire system on a single server to reduce infrastructure costs. Has built in support for load balancing and redundancy. Parallels [Remote Application Server] acts like a lightweight overlay to the build in terminal services on the windows servers.
A centrally managed console is always a good thing. Not only managing the settings, but publishing apps, desktops, and even pushing the updates to all the other servers is provided in one place. It save a lot of time not jumping from server to server to perform updates. You can also see your current usage, system resource usage, licensing information, and more from the RAS Console.
When we first purchased Parallels [Remote Application Server] support was among the best I have ever worked with. Very fast response times, direct interaction with support techs as various levels, etc. In recent times though it seems Parallels has grown and I don't feel we have that same direct access with support anymore. I'm sure it's because of customer volume raising with such a great product.
Score 8 out of 10
Vetted Review
Verified User
Review Source
During the Covid-19 pandemic lock down our users had to go offsite and continue their studies and work remotely. We use Parallels [Remote Application Server]:
To delivery existing high specification Windows workstations to users off site (who have any device, basic PC, MacOS, Chromebook etc.)
To expand and automate delivery and access to software on the AppsAnywhere hub offsite using virtual servers to users with any device.
  • Automate remote connection to a computer from any device
  • Automate remote applications from any device
  • Integrates with AppsAnywhere application streaming
  • Application servers needed complex firewall settings access to license servers
  • Requires some Microsoft RDP licensing but little guidance offered
  • On premise version takes considerable IT resources to set up, allow 3 months
[Parallels Remote Application Server is] suitable for integration with AppsAnywhere application streaming, especially using existing workstations, when users are using their own devices to connect to any workstation in a pool.
Not suitable for booking the same specific workstation each time[.]
It is automatic allocating computers and remote applications to individuals without manual intervention, and having already used AppsAnywhere for the delivery of applications it extended that through the same portal. We did not have to purchase high specification computers for users who were forced by the pandemic to work remotely.
Support was provided by the third party supplier, who helps as best they could despite our less agile, flexible, responsive and customer centric IT infrastructure
Score 7 out of 10
Vetted Review
Verified User
Review Source
In our marine operation department, new applications require that we control all inventory in the company fleet. This application is not web-based. To run this application we should have access to the server remotely; without this application, we mistakenly buy materials twice or even more. To solve this we needed something to control this. The problem is that communication between ships and head office is very costly and slow.
  • Easy
  • Price
  • Support
  • RAS from Microsoft should be included
If your application needs a remote server and remote desktop is disabled on your network by design, I'd recommend Parallels Remote Application Server.
To install Parallels Remote Application Server in our host server was simple. To install it in company ships was even easier--anyone can do it. The best part for me is that they can keep shortcut icons of the application directly on the user's Windows desktop.
Many times during installation I didn't understand what is the best way to configure the server, and support helped me to install it three times after I formated the server.
Waqas Anjum Akram Javid | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
Review Source
Parallels RAS is used by various clients whom we are dealing with right now and we highly recommend it when customers are looking for solutions for publishing their applications and remote access. Due to the current epidemic situation we highly recommend Parallels RAS which is a robust and versatile proven solution to provide un-interrupted local experience with published applications and remote access.
  • Easy server setup and configuration.
  • You can use Parallels on Windows, Mac, iOS, Android.
  • User experience is great, from image quality to input response.
  • Printer configuration done easily using Universal Printing.
  • Some improvement can be done managing open sessions.
  • Effectively configure idle disconnection times.
  • Ability to add applications from shared resources.
Medical field: Access medical and Windows applications on-demand from any device and location.
Education: Enable teachers and students to access educational resources in any format from any device, and provide staff and students with secure access to their applications and desktops from any location.
While both have their pros and cons, they each hold a specific purpose. Businesses need to decide which solution is the right one for their virtualization requirements, taking into consideration their current and future needs. Parallels Remote Application Server allows businesses to deploy both technologies RDS and VDI without additional costs, which saves IT administrators from making a difficult choice at the very start of their migration project.
Easy to deploy and manage!
August 21, 2020

Amazordinary

Score 10 out of 10
Vetted Review
Reseller
Review Source
Parallels RAS is used by all organizations. RAS has solved the deployment of client applications on local and remote end-users PCs and reduced the support requests on the IT department.
  • Easy to deploy and manage.
  • Simple licensing model.
  • MSP cloud console to manage multi tenants.
  • Partner with Google Cloud platform.
Virtualization of applications and makes them available on multi-platforms.
We don't use VDI, only application virtualization.
We always get the desired support and the online documentation is also quite good.
  • Online training
Installation is straight forward, with no complications.
Same for licensing.
Jorge Acopa Galera | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We come from using XenApp Citrix for more than 13 years, then I started testing Parallels RAS to see if we could seamlessly migrate the app delivery service from one product to another with minimum effort and impact on end users. All our tests were successful from Parallels farm setup, published resources, servers configurations to user experience.
  • Easy server setup and configuration.
  • You can use Parallels on Windows, Mac, iOS, Android.
  • User experience is great, from image quality to input response.
  • Printer configuration done easily using Universal Printing.
  • Some improvement can be done managing open sessions.
  • Effectively configure idle disconnection times.
  • Ability to add applications from shared resources.
  • Current and historic RAS license usage.
Parallels is well suited on deploying server/client applications, we use it to deploy 16 ERP modules and easily control and deploy updates to all RAS users. We publish resources and content on parallels so our users can have access 24/7 in case they need it.
I guess RAS may not be well suited on a completely local user scenario when users only need the work content strictly inside office.
We are now able to deliver virtual desktops to our users in a really easy way thanks to Nutanix AHV integration to our RAS farm, it has the ability to get the virtual desktops ready for our users and turn it off on demand. We really loved this option because we did not needed to pay more for VDI or PCs publishing.
Product has updates often from server agent to gateway console, knowledge and support on the site its easy to find and solutions and patches are always in hand. On the other hand I can barely remember the last time I had any kind of issue with the product, so mostly I just had used support to find configurations.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Student Health and Counseling Services, a department of Student Affairs at UC Davis, uses Parallels RAS to deliver a wide range of windows applications both to remote users and local users on other platforms. This software seamlessly allows us to provide applications to macOS, iOS, Android, and Windows users with native clients that add functionality.
  • Keyboard input detection is vital on iOS, where users are used to keyboard input bringing the keyboard up automatically.
  • Management of the RAS setup is extremely intuitive and works well.
  • Permission controls in the system are dynamic allowing several different policies to be applied depending on physical location, group membership, etc.
  • Remote install is one of the coolest features, but sometimes doesn't play well with domain policies such as recommended CIS Baselines in different VLAN zones.
  • Would be nice if seamless apps showed up as dock icons in macOS the way Parallels for Desktop does.
It's affordable, but capable. If you are on a budget and can't afford more expensive options, Parallels is great for hosting windows applications and seamlessly integrating them on any platform.
The software is very simple to use, but that doesn't mean it's basic. You can design a segmented remote access farm with high availability load balancing, or just install on a single server. The user management, policy management, permissions, and application/host management is very intuitive. Farm updates are often easy to push out.
Support is quick and thorough. Technicians are competent.
Clint Rankin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Our organization uses Parallels Remote Application Server across our whole organization. Instead of installing certain programs on each person's computer, we direct our employees to a website where they can just log in and all their business applications are right there. This simplifies things. For one, our I.T. Dept doesn't have to ensure our programs are installed on each person's computer. Furthermore, they don't have to worry each application has the latest updates. Security is greatly enhanced. The greatest business problem it addresses is that it allows us to control our employee experience from a single place reducing time, effort and expense.
  • Easy for end users to use.
  • Will eliminate the need for more I.T. employees.
  • Support is great.
  • I have noticed that for no apparent reason some employees notice some slowness when using Remote Apps.
  • Installing the server can be difficult.
  • Although support is great in the sense that you always get someone that knows their product well, sometimes you must wait hours to hear something back.
Parallels Remote Application Server is well suited for both remote and onsite employees. It might be less appropriate for a company on a very strict/modest budget. Plan on spending at least 1 full day implementing it. It should help greatly with reducing Citrix costs if you are currently using that. It also works great from any mobile device.
Setting things up can be difficult and time-intensive but well worth the effort because there's next to nothing that the end-user has to do and they just have a simple but effective method of accessing their apps that just plain works. There's little to no set up for the end-user. Tons of set up for your I.T. Dept, however, so keep that in mind.
I did not have to reach out to support very often but when I did I loved the fact I always got someone that did not have a heavy accent that I could barely understand what they were saying. Support was always local to me (USA) and I always got someone the first try who was very knowledgeable.
Jason Chafin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Parallels is being used by doctors to work remotely using our local systems and servers. During the COVID-19 pandemic, we are also using Parallels RAS during our telehealth appointments as a tool for telemedicine. Parallels is mainly used to give doctors remote access to read echos and dictate using a mic and Dragon server.
  • Parallels allows us to save on application software licensing costs.
  • RAS enables our doctors to access most local applications remotely.
  • Parallels is easy to use and most people pick up on its' value quickly.
  • When using Parallels to view DICOM images using RadiAnt. Our doctors do not get as clear of an image using RAS as they do from their local desktops.
  • Even after increasing bandwidth at both our office and home, images do not stream as clear as if you have the actual application installed on your desktop or laptop.
  • As a medical facility, it would be nice to have a direct contact for support questions.
Parallels RAS is perfect for our doctors that are going from office to office and hospital to hospital. By installing Parallels on their laptop they are able to read echos and use Dragon dictation software anywhere they go where they have an Internet connection.

Parallels is not appropriate for public networks or areas with low RF signal or Internet bandwidth. It hangs and disconnects.
Most organizations are spread thin on resources and time available to train, so anytime you make a product easier to pickup and use is much appreciated by IT and the company as a whole. The RAS system makes it really easy to add new users and profiles, but continuing to increase usability will benefit current and future Parallels RAS users and administrators.
I am going to give Parallels RAS overall support a neutral rating - no opinion on this topic. I've been at PCS for 8 months and have not even once heard of a RAS support contact. Should we need RAS support, it would be nice to have this contact name and number.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We spent 10 years using publishing desktops on the virtualized Citrix XenApp environment. Times changed and a lot of our stuff became web-based. We moved our offices to Mac OSX desktops and needed to stream a couple of legacy windows only applications. I found the Parallels Remote Application Server a lot simpler to setup. No longer needing domain controllers and levels of servers, I was able to get Parallels set up on a single Azure server to stream the applications straight to the Mac desktops.
  • Simple infrastructure.
  • Easy to use interface.
  • Good way to deliver Windows app's to Mac desktops.
  • 15 user minimum license is a pain but still good value.
  • Support is decent enough for my small deployment but I wonder what it would be like in a complicated environment.
Well suited for streaming apps to small environments via the cloud.
I was apprehensive using a smaller known product in the industry thinking there wouldn't be much support, but to be honest, I barely needed any training or support. You can load up AWS or Azure images all ready configured in minutes!
Barely needed my support. Their knowledge base is a bit limited but has seemed to just work. Not much training was needed at all.
Andreas Hermann | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

We provide our own BMD Software to our customers with Parallels Remote Application Server.

With BMD Cloud Services our goal is to offer more flexibility and mobility using BMD software. BMD offers the possibility to access the entire software package via the Internet directly on a server, secured and maintained by our BMD tech department.

Enable clients to do bookkeeping on your tax office’s IT infrastructure. The need not to exchange data constantly with clients leads to higher customer loyalty and up-to-date data.

With Parallels it is very easy for our costumers to connect to our cloud system.

  • Very good load balancing between session host servers.
  • Universal printing works great.
  • Client for Windows, Mac and mobile devices.
  • Every major upgrade is not so easy to install.
  • Like every other software - wait and don't use the first build of an upgrade.
Very good solution if you want a good load balancing solution for Windows remote desktop services including universal printing.
We provide a download link to the client with a configuration file - that's it. Most of the costumers can access our cloud platform after some minutes.
Some years ago the support was a little bit better (support team located in Germany) - now with the global support it is not so easy but ok.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We provide application access over the HTML5 client for users at remote sites, home, etc. We specifically publish the Microsoft Office Suite, Information Technology Administration and Management Tools, and several legacy applications that would otherwise only be available on the corporate LAN or would have significant performance issues over traditional VPN technologies.
  • HTML5 access to traditional non-web enabled software
  • Management of security and access rights to the above software
  • Easy redundancy and clustering
  • The client software is a bit finicky.
Parallels Remote Application Server is well suited for smaller shops with a need for the initial foray into application virtualization, especially those that do not need or want to distribute client software to enable access. Competitively, it is well-suited for organizations looking to replace Citrix XenApp, and in some cases XenDesktop or other application presentation software or virtual desktop infrastructure tools.
Our use of Parallels Remote Application Server is directly related to the delivery of virtual desktops and applications. In reviewing the options of an SSL VPN solution, IPSec VPN solution, and Citrix solution, Parallels was chosen for its ease of deployment, speed of implementation, lower upfront cost, lower maintenance costs, and ease of use for both IT and end-users. The end-user gets their apps in a simple website, while IT gets an easy to manage, secure, and monitor tool for providing access.
We've only needed to contact support a single time regarding a transfer of licenses from our pilote server to our production server. The process was straightforward and easy. Our issue was resolved on the first call. As the system has been very reliable we haven't needed direct support. Their knowledge base and other resources are well-stocked and helpful.
Udo Janssen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
We started using Parallels RAS first in our company because we were dissatisfied with our Citrix installations in ours and customers' sites. We were looking for a stable remote desktop environment that was easy to manage, good value for the money, and had a pay-per-use license model for managed service providers to expand our AaaS / IaaS offering. (It is not only since COVID-19 that we know that switching to Parallels RAS was the right decision for us and for our customers.)
  • Central administration for all remote desktop services (RDS, VDI, RemotePC)
  • Compatibility with most 2FA solutions
  • Out-of-the-box free-of-charge high-availability and load-balancing virtual appliances
  • Support of nearly all client OS and devices
  • HTML5 browser-based interface for clientless access where needed
  • Working with local and published applications at the same time can result in window fades.
  • The look and feel of the client Interface is not modern, but functional.
Parallels RAS is a straightforward solution for all application publishing conditions. Implementation scenarios go from public cloud data centers to private clouds to on-premises. Parallels RAS scaled from a single server to multiple farms with combined publications of RDS, VDI, RemotePC, and others as a single entry to an enterprise workspace. A solution for companies of all sizes.
Our customers benefit enormously from the simple and fast provision through cost savings in the implementation and maintenance without having to forego features.
Customer support works well with our support technicians on open tickets and above all supports beyond normal KB transmission.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We have 10 to 15 remote offices for sales staff and construction staff. We predominantly use Claris Filemaker and Microsoft Outlook at the remote offices. Filemaker is making moves to the cloud but our layouts pull so much data that they require an ethernet connection. We need to use a terminal server until we redesign our Filemaker database to be more efficient. Filemaker uses Outlook to send information from the database to potential clients and to trade partners. We need to use a terminal server to allow the two applications to talk to each other.


  • Every type of client one could ask for.
  • Strong Mac client (the reason we started using it).
  • Easy setup and maintenance of settings.
  • Great printing support.
  • More flexible client when multiple users need to log into the same workstation.
  • Some issues with accessing local drives in unique situations.
Great for easy maintenance of settings.
We manage much of our IT ourselves. Simplicity was one of the main reasons we chose Parallels.
Out techs have always been able to work out any issues with the support staff.
Stefan Zuban | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Parallels RAS for application and desktop virtualization. Connection through a heavy client and an HTML client allows us to serve specific user profiles personalizing user experience and accessibility. The RAS GW feature allows us to cope with IT security issues concerning applications confined in special virtual networks, while the VDI feature allows us to prepare desktops on the shelf for developers.
  • HTML 5 client
  • VDI on the shelf
  • Load balancing
  • Heavy client: limit usage of special ports that might be blocked by corporate network policies.
  • RAS: limit usage of special ports that might be blocked by corporate network policies.
  • VDI creation from templates: performances.
Access to a whole IT infrastructure where only a bare https connection is available.
Yes, we definitely use this feature.
Best virtualization technology applicable in our infrastructure, great HTML 5 experience providing high versatility to access the IT infrastructure from everywhere on any device.
Darrin Salt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are using Parallels RAS organisation-wide; connecting users in different ways. It's ability to delivery applications and desktop services means that it's not just a single solution, even though it's just one product. Whether it's our accounts department using it to run their on-premises accounting software in a remote desktop environment or publishing individual applications and web-links for our engineers to access on non-PC devices like tablets, it now forms a single hub for many of our needs at a really affordable cost.
  • Support for multiple application types (web, local, desktop, files).
  • Security - Delivering everything via a single secure gateway.
  • Integrates incredibly well into existing infrastructure.
  • Delivers a similar experience across multiple client types (PC's, Mac's, Tablets, Browsers).
  • Setting up MFA/2FA can be a little complex - I'd like to see a "security first" approach with guided setup at the time of deployment.
Parallels RAS is incredibly well suited to organizations that already use Remote Desktop Services (RDS), especially if they use multiple RDS servers or are planning on expanding their RDS farm. I'd also highly recommend anyone with legacy applications take a look at it, as it's a wizard at delivery these to modern client devices - effectively turning "Fat client" apps into cloud-ready applications. And if you are considering VDI, whatever the hypervisor, it will save you time, money and frustration.
Deployment is one of the easiest things with Parallels RAS, and that applies to both adding it to existing infrastructure or deploying in a green-field approach for a new solution. Whether you split the RAS roles across just a few servers or many, centralized management from a single console makes it so easy - all components are pushed out and managed from the console from a single, quick installation.
And once it's installed, it's just as easy to manage, publish apps, monitor and update all from that same location.
It's very good. We've only needed support once and they worked with us, escalating as needed, to get the issue resolved. But the biggest thing about RAS is it's ease of use, from installation to management. This means that although support is there if you need it, you probably won't, especially if your installer is tech-savvy or is a qualified Parallels RAS tech.
Jeff Dyck | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • We are a mostly Mac (95%) based educational organization, which generally works very well for us. Unfortunately, there are a few areas such as finance where Windows-only applications are required. We use Parallels Remote Application Server to publish these applications needed for use by our users.
  • This includes:
  • A core piece of financial software, which was initially terminal access, then switched to an Internet Explorer only Active-X based solution. We were able to transition our users to an application published by Parallels Server.
  • Our library management software is also PC only. Initially, we deployed standalone Windows machines to run this software, but as they aged out, we migrated them to the Parallels client running the library application. As a positive side effect, the fact that the app was running on a server in the data center right next to the core database server made the app faster for our users.
  • Our psychology team has also dealt with several very custom pieces of software for diagnosing students that were PC only. Once again, we were able to use Parallels Remote Application Server to allow them to run on their Macs.
  • There have been some other pieces of software over the years that we also ran via Parallels, which have, thankfully, either started providing a Mac version or migrated to a standards-compliant web application.
  • We have been delighted with Parallels Remote Application Server as a solution to help us deal with this kind of issue. It has allowed us to provide critical applications as needed without fundamentally having to change our deployments.
  • Allows us to run Windows-only applications on our Macs
  • The administrative console is easy to use and understand
  • Ability to map local folders and printers to the remote server for use
  • On the client-side, it can be challenging to get users to understand what's happening - that they're running their apps on another computer and need to log off when they're done.
  • There is a nice feature to map your Mac printers to the Windows environment - but in successive versions of macOS and Parallels Remote Application Server the features seem to alternate between functional and not; we ended up installing all the printers on the server for users.
  • Parallels Remote Application Server works very well to provide Windows-only applications to our Mac users. In our case, we've used it for finance and library software mainly, but over the years, it has also helped fill in with apps or websites that didn't work on the Mac.
  • One thing to note: since multiple users will be using the server, you need to make sure RAM, hard drive and CPU are adequate. I probably wouldn't recommend running hefty applications like Photoshop or 3D stuff through this solution.
  • Setup was generally quite simple - the exception being the Microsoft Remote Desktop licensing, but that's on Microsoft rather than Parallels Remote Application Server, and I'm sure they'd simplify that if it was possible. Day to day usage of the Parallels software is quite straightforward and simple.
  • For users, it's also generally reasonably simple, with a few exceptions.
  • - A lot of our users struggle to understand that they're running the app on a remote server, so forget to log out when they are done.
  • - Configurations for shared local resources like printers and folders from the user's Mac are simple for technical people, but challenging for general users to understand.
I've only had to use their support once - it was to resolve an obscure issue with reimaged computers that wouldn't run the client application, giving a very obscure error message. Support was prompt and professional and was able to resolve the issue for us successfully.
Donny McIver | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The whole organization uses Parallels Remote Application Server to replace normal terminal server access methods requiring a VPN or publishing through the web.
  • Ease of publishing remote desktop service to PC / Mac / iPad
  • Granular management of user/group permissions to resources
  • Flexible publishing options - RDS farm, individual computers, etc
  • Documentation is overly long - could easily be streamlined
  • Better example of securing deployments against vulnerabilities
Rapid deployment capability, ease of setting up / deploying, and low cost make it a no brainer to embrace Parallels Remote Application Server. Compared to some alternatives out there, it almost seems too easy and too good to be true. Candidly, the first time we rolled it out, we way over thought things and spent too much time in the weeds. Our suggestion now, spin up a sandbox and just go, go, go -- kick the tires and figure out which one of the many deployment scenarios makes sense in your environment. Then re-deploy in production -- don't spend too much time trying to think through it or wade through the endless amounts of documentation.
While we haven't explored the VDI aspect yet, simply focusing on RDS and application publishing has been fantastic. Take an application like QuickBooks where end users are on a Mac - traditionally, they had to VPN and Remote Desktop to a server to access QuickBooks. Now, with the Parallels Remote Application Server client installed on a Mac, they can have a QuickBooks icon published to their Mac for single-click access straight to the remote application for a very seamless experience. The addition of having a printer and drive mappings and the flexibility of also exposing the full RDS interface if needed on a user by user basis is incredible. Simply put, we're fans!
Ease of accessing support from the Parallels Remote Application Server deployment team was great - and we applaud the fact they have so much documented. However, some of the documentation becomes laborious to sift through and quite repetitive. We don't always need 250-page manuals full of screenshots or eight pages of ever so slightly different deployment designs. We'd like the technical writing team at Parallels Remote Application Server to completely rethink their entire documentation approach. Perhaps more effort needs to be given on contextual help within the application and installation tools.
Chris Tapiolas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
  • We use Parallels Remote Application Server to deliver Windows Applications from a cloud-hosted environment to end-user desktops via HTTPS.
  • This solution removes physical hardware from the end-user premises; this gives our clients peace of mind that they don’t have to spend thousands on initial setup, rather a monthly cost to cloud providers.
  • Delivery of Applications
  • Easy setup
  • Support
  • Something built for smaller clients
  • LetsEncrypt integration
  • Option for 1-15 clients
  • Parallels Remote Application Server is well suited for businesses that utilize software that generally utilities terminal services.
  • Parallels Remote Application Server delivers the single application only, not the complete desktop, and can be delivered into a web browser or Parallels Remote Application Server Client Software. Another great feature we are now using is 2FA for users outside the office.
  • Absolutely, everything under one console is magic; all configuration is done from there.
  • We have only done Remote Desktop Services setups for our clients, VDI is not something our clients require.
It just works for our situation, and every client I move to Parallels Remote Application Server has a great experience.
March 03, 2020

Great product!

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Parallels Remote Server to deliver applications to users where the application doesn't work well remotely or between sites. It is being used by several departments, remote users, and remote sites.
  • Ease of use
  • Delivers applications as though they were installed on the local computer
If you need to deliver applications that are slow over the WAN, then Parallels Remote Application Server is excellent for that. It's the ease of use, and transparency to the end-user is excellent.
Yes, it makes the delivery of applications installed on the RDS very easy to roll out to end-users. It is easy for the end-users to use as well.
Their first line support has resolved issues with me promptly; however, difficult issues sometimes take a while to get it escalated to the appropriate level of support.