What users are saying about
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 1 reviews and ratings
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 8 reviews and ratings
Feature Set Ratings
- NetSupport Manager and Radmin Remote Administrator are tied in 1 feature set: Remote Administration
Remote Administration

10.0
NetSupport Manager
100%

10.0
Radmin Remote Administrator
100%
Radmin Remote Administrator ranks higher in 12/13 features
Radmin Remote Administrator ranks higher in 12/13 features
Screen sharing

10.0
100%
1 Rating

10.0
100%
1 Rating
File transfer

10.0
100%
1 Rating

10.0
100%
1 Rating
Instant message

10.0
100%
1 Rating

10.0
100%
1 Rating
Secure remote access with Smart Card authentication

10.0
100%
1 Rating

N/A
0 Ratings
Access to sleeping/powered-off computers

10.0
100%
1 Rating

10.0
100%
1 Rating
Remote management of servers & workstations

10.0
100%
1 Rating

10.0
100%
1 Rating
Remote Active Directory® management

10.0
100%
1 Rating

10.0
100%
1 Rating
Centralized management dashboard

10.0
100%
1 Rating

10.0
100%
1 Rating
Annotations

10.0
100%
1 Rating

10.0
100%
1 Rating
Monitoring and Alerts

10.0
100%
1 Rating

10.0
100%
1 Rating
Multi-platform remote control

10.0
100%
1 Rating

10.0
100%
1 Rating
Over-the-Internet remote session

N/A
0 Ratings

10.0
100%
1 Rating
Session record

N/A
0 Ratings

10.0
100%
1 Rating
Attribute Ratings
- Radmin Remote Administrator is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.0
NetSupport Manager
90%
1 Rating

10.0
Radmin Remote Administrator
100%
1 Rating
Likelihood to Recommend
NetSupport Manager
It's handy for smaller to larger units, where time management is most important. But it will not suitable for those who have partial units across the country.
System Coordinator & Development Officer
Alkaram Textile Mills Pvt. LtdTextiles, 10,001+ employees
Radmin Remote Administrator
Excellent working tool for remote connection between computers. Allows you to work with your customers remotely and provide quality support, and allows the simultaneous connection of several computers. Aso saves the information of connections made for future connections, as well as allows you to eliminate or modify the data of the connections that have been made.
Profesional independiente
TecnomundoInformation Technology and Services, 1-10 employees
Pros
NetSupport Manager
- It's a robust corporate remote support tool for admin.
- Admin can deploy an installation in the background without knowing a client.
- For those who frequently forget their password, you can access it in glimpse & take total control of it.
System Coordinator & Development Officer
Alkaram Textile Mills Pvt. LtdTextiles, 10,001+ employees
Radmin Remote Administrator
- It allows you to add equipment to connect to it
- It allows you to save the information of the connected equipment
- It allows you to eliminate equipment or modify the information of the same ones if it has changed
Profesional independiente
TecnomundoInformation Technology and Services, 1-10 employees
Cons
NetSupport Manager
- The only cons are that it's hard to access other networks besides the internal one of the organization like how TeamViewer works.
System Coordinator & Development Officer
Alkaram Textile Mills Pvt. LtdTextiles, 10,001+ employees
Radmin Remote Administrator
- Slow or intermittent connectivity if there is no good communication link between connected equipment
- They could add functionality so that the user of the tool can take full control of the equipment when changing users
- Provide more detailed information about the user that makes the remote connection to the computer
Profesional independiente
TecnomundoInformation Technology and Services, 1-10 employees
Pricing Details
NetSupport Manager
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Radmin Remote Administrator
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Alternatives Considered
NetSupport Manager
I think if you are using it after its tutorial then you may not need any other apps to control the operation.Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at once.
System Coordinator & Development Officer
Alkaram Textile Mills Pvt. LtdTextiles, 10,001+ employees
Radmin Remote Administrator
Profesional independiente
TecnomundoInformation Technology and Services, 1-10 employees
Return on Investment
NetSupport Manager
- It allow's us to update apps instantly
- It gives user quick response to overcome headache issues
- It's saves crucial time from both ends
System Coordinator & Development Officer
Alkaram Textile Mills Pvt. LtdTextiles, 10,001+ employees
Radmin Remote Administrator
No answers on this topic