What users are saying about
1 Rating
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Score 9 out of 100
8 Ratings
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Score 10 out of 100

Feature Set Ratings

  • NetSupport Manager and Radmin Remote Administrator are tied in 1 feature set: Remote Administration

Remote Administration

10.0

NetSupport Manager

100%
10.0

Radmin Remote Administrator

100%
Radmin Remote Administrator ranks higher in 12/13 features

Screen sharing

10.0
100%
1 Rating
10.0
100%
1 Rating

File transfer

10.0
100%
1 Rating
10.0
100%
1 Rating

Instant message

10.0
100%
1 Rating
10.0
100%
1 Rating

Secure remote access with Smart Card authentication

10.0
100%
1 Rating
N/A
0 Ratings

Access to sleeping/powered-off computers

10.0
100%
1 Rating
10.0
100%
1 Rating

Remote management of servers & workstations

10.0
100%
1 Rating
10.0
100%
1 Rating

Remote Active Directory® management

10.0
100%
1 Rating
10.0
100%
1 Rating

Centralized management dashboard

10.0
100%
1 Rating
10.0
100%
1 Rating

Annotations

10.0
100%
1 Rating
10.0
100%
1 Rating

Monitoring and Alerts

10.0
100%
1 Rating
10.0
100%
1 Rating

Multi-platform remote control

10.0
100%
1 Rating
10.0
100%
1 Rating

Over-the-Internet remote session

N/A
0 Ratings
10.0
100%
1 Rating

Session record

N/A
0 Ratings
10.0
100%
1 Rating

Attribute Ratings

  • Radmin Remote Administrator is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

NetSupport Manager

90%
1 Rating
10.0

Radmin Remote Administrator

100%
1 Rating

Likelihood to Recommend

NetSupport Manager

It's handy for smaller to larger units, where time management is most important. But it will not suitable for those who have partial units across the country.
Fahad Ali | TrustRadius Reviewer

Radmin Remote Administrator

Excellent working tool for remote connection between computers. Allows you to work with your customers remotely and provide quality support, and allows the simultaneous connection of several computers. Aso saves the information of connections made for future connections, as well as allows you to eliminate or modify the data of the connections that have been made.
Katiuska Salazar | TrustRadius Reviewer

Pros

NetSupport Manager

  • It's a robust corporate remote support tool for admin.
  • Admin can deploy an installation in the background without knowing a client.
  • For those who frequently forget their password, you can access it in glimpse & take total control of it.
Fahad Ali | TrustRadius Reviewer

Radmin Remote Administrator

  • It allows you to add equipment to connect to it
  • It allows you to save the information of the connected equipment
  • It allows you to eliminate equipment or modify the information of the same ones if it has changed
Katiuska Salazar | TrustRadius Reviewer

Cons

NetSupport Manager

  • The only cons are that it's hard to access other networks besides the internal one of the organization like how TeamViewer works.
Fahad Ali | TrustRadius Reviewer

Radmin Remote Administrator

  • Slow or intermittent connectivity if there is no good communication link between connected equipment
  • They could add functionality so that the user of the tool can take full control of the equipment when changing users
  • Provide more detailed information about the user that makes the remote connection to the computer
Katiuska Salazar | TrustRadius Reviewer

Pricing Details

NetSupport Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Radmin Remote Administrator

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Alternatives Considered

NetSupport Manager

I think if you are using it after its tutorial then you may not need any other apps to control the operation.Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at once.
Fahad Ali | TrustRadius Reviewer

Radmin Remote Administrator

Katiuska Salazar | TrustRadius Reviewer

Return on Investment

NetSupport Manager

  • It allow's us to update apps instantly
  • It gives user quick response to overcome headache issues
  • It's saves crucial time from both ends
Fahad Ali | TrustRadius Reviewer

Radmin Remote Administrator

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