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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NetSupport Manager

    Score9 out of 10
    N/ANetSupport Manager is the flagship remote administration software from Netsupport, a global education technology company headquartered in the UK, which allows IT professional to provide remote assistance.N/A

    Radmin Remote Administrator

    Score8 out of 10
    N/ARadmin is remote control software for secure access to remote computer via Internet or LAN in multiple modes: view remote desktop, control remote PC's keyboard and mouse, file transfer, telnet, remote turn on/off, text and voice chat.

    $49

    one-time fee

    Pricing
    NetSupport ManagerRadmin Remote Administrator
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NetSupport ManagerRadmin Remote Administrator
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    NetSupport ManagerRadmin Remote Administrator
    Considered Both Products
    NetSupport
    Chose NetSupport Manager
    I think if you are using it after its tutorial then you may not need any other apps to control the operation.
    Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at …
    Incentivized
    Famatech Corp.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    NetSupport ManagerRadmin Remote Administrator
    Remote Administration
    Comparison of Remote Administration features of NetSupport Manager and Radmin Remote Administrator
    Feature
    NetSupport Manager
    10.0
    1 Ratings
    24% above category average
    Radmin Remote Administrator
    8.6
    3 Ratings
    9% above category average
    Screen sharing10.01 Ratings8.53 Ratings
    File transfer10.01 Ratings5.53 Ratings
    Instant message10.01 Ratings8.03 Ratings
    Secure remote access with Smart Card authentication10.01 Ratings00 Ratings
    Access to sleeping/powered-off computers10.01 Ratings10.02 Ratings
    Remote management of servers & workstations10.01 Ratings8.03 Ratings
    Remote Active Directory® management10.01 Ratings10.01 Ratings
    Centralized management dashboard10.01 Ratings10.02 Ratings
    Annotations10.01 Ratings10.01 Ratings
    Monitoring and Alerts10.01 Ratings10.01 Ratings
    Multi-platform remote control10.01 Ratings10.01 Ratings
    Over-the-Internet remote session00 Ratings8.53 Ratings
    Session record00 Ratings5.02 Ratings
    Best Alternatives
    NetSupport ManagerRadmin Remote Administrator
    Small Businesses
    N-able Take Control
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    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NetSupport ManagerRadmin Remote Administrator
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.0
    (3 ratings)
    User Testimonials
    NetSupport ManagerRadmin Remote Administrator
    Likelihood to Recommend
    NetSupport
    It's handy for smaller to larger units, where time management is most important. But it will not suitable for those who have partial units across the country.
    Read full review
    Famatech Corp.
    Basic network administration for unclassified systems is appropriate. I would never use it in a secure/classified environment based on its company ownership. We do not use the current version 3, so any improvements made may not be addressed in this review.
    Incentivized
    Read full review
    Pros
    NetSupport
    • It's a robust corporate remote support tool for admin.
    • Admin can deploy an installation in the background without knowing a client.
    • For those who frequently forget their password, you can access it in glimpse & take total control of it.
    Read full review
    Famatech Corp.
    • Easy list of clients
    • Easy to use for end users
    • No external VPN connection required
    Incentivized
    Read full review
    Cons
    NetSupport
    • The only cons are that it's hard to access other networks besides the internal one of the organization like how TeamViewer works.
    Read full review
    Famatech Corp.
    • Slow or intermittent connectivity if there is no good communication link between connected equipment
    • They could add functionality so that the user of the tool can take full control of the equipment when changing users
    • Provide more detailed information about the user that makes the remote connection to the computer
    Read full review
    Alternatives Considered
    NetSupport
    I think if you are using it after its tutorial then you may not need any other apps to control the operation. Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at once.
    Read full review
    Famatech Corp.
    We actually use both products, but our primary tool for corporate user access by our IT staff is Radmin. We use Microsoft RDP for access to our network servers since we can better secure our server access with Microsoft's product.
    Incentivized
    Read full review
    Return on Investment
    NetSupport
    • It allow's us to update apps instantly
    • It gives user quick response to overcome headache issues
    • It's saves crucial time from both ends
    Read full review
    Famatech Corp.
    • Easy remote work troubleshooting
    • Easy staff training
    • it is not possible to connect to Radmin with smartphone apps
    Incentivized
    Read full review
    ScreenShots