NetSupport Manager vs. Radmin Remote Administrator

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetSupport Manager
Score 9.0 out of 10
N/A
NetSupport Manager is the flagship remote administration software from Netsupport, a global education technology company headquartered in the UK, which allows IT professional to provide remote assistance.N/A
Radmin Remote Administrator
Score 7.8 out of 10
N/A
Radmin is remote control software for secure access to remote computer via Internet or LAN in multiple modes: view remote desktop, control remote PC's keyboard and mouse, file transfer, telnet, remote turn on/off, text and voice chat.
$49
one-time fee
Pricing
NetSupport ManagerRadmin Remote Administrator
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NetSupport ManagerRadmin Remote Administrator
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
NetSupport ManagerRadmin Remote Administrator
Considered Both Products
NetSupport Manager
Chose NetSupport Manager
I think if you are using it after its tutorial then you may not need any other apps to control the operation.
Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at …
Radmin Remote Administrator

No answer on this topic

Top Pros
Top Cons
Features
NetSupport ManagerRadmin Remote Administrator
Remote Administration
Comparison of Remote Administration features of Product A and Product B
NetSupport Manager
10.0
1 Ratings
19% above category average
Radmin Remote Administrator
8.6
3 Ratings
4% above category average
Screen sharing10.01 Ratings8.53 Ratings
File transfer10.01 Ratings5.53 Ratings
Instant message10.01 Ratings8.03 Ratings
Secure remote access with Smart Card authentication10.01 Ratings00 Ratings
Access to sleeping/powered-off computers10.01 Ratings10.02 Ratings
Remote management of servers & workstations10.01 Ratings8.03 Ratings
Remote Active Directory® management10.01 Ratings10.01 Ratings
Centralized management dashboard10.01 Ratings10.02 Ratings
Annotations10.01 Ratings10.01 Ratings
Monitoring and Alerts10.01 Ratings10.01 Ratings
Multi-platform remote control10.01 Ratings10.01 Ratings
Over-the-Internet remote session00 Ratings8.53 Ratings
Session record00 Ratings5.02 Ratings
Best Alternatives
NetSupport ManagerRadmin Remote Administrator
Small Businesses
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Getscreen.me
Score 9.8 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
mRemoteNG
mRemoteNG
Score 9.7 out of 10
mRemoteNG
mRemoteNG
Score 9.7 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NetSupport ManagerRadmin Remote Administrator
Likelihood to Recommend
9.0
(1 ratings)
8.0
(3 ratings)
User Testimonials
NetSupport ManagerRadmin Remote Administrator
Likelihood to Recommend
NetSupport
It's handy for smaller to larger units, where time management is most important. But it will not suitable for those who have partial units across the country.
Read full review
Famatech Corp.
Basic network administration for unclassified systems is appropriate. I would never use it in a secure/classified environment based on its company ownership. We do not use the current version 3, so any improvements made may not be addressed in this review.
Read full review
Pros
NetSupport
  • It's a robust corporate remote support tool for admin.
  • Admin can deploy an installation in the background without knowing a client.
  • For those who frequently forget their password, you can access it in glimpse & take total control of it.
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Famatech Corp.
  • Easy list of clients
  • Easy to use for end users
  • No external VPN connection required
Read full review
Cons
NetSupport
  • The only cons are that it's hard to access other networks besides the internal one of the organization like how TeamViewer works.
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Famatech Corp.
  • Slow or intermittent connectivity if there is no good communication link between connected equipment
  • They could add functionality so that the user of the tool can take full control of the equipment when changing users
  • Provide more detailed information about the user that makes the remote connection to the computer
Read full review
Alternatives Considered
NetSupport
I think if you are using it after its tutorial then you may not need any other apps to control the operation. Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at once.
Read full review
Famatech Corp.
We actually use both products, but our primary tool for corporate user access by our IT staff is Radmin. We use Microsoft RDP for access to our network servers since we can better secure our server access with Microsoft's product.
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Return on Investment
NetSupport
  • It allow's us to update apps instantly
  • It gives user quick response to overcome headache issues
  • It's saves crucial time from both ends
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Famatech Corp.
  • Easy remote work troubleshooting
  • Easy staff training
  • it is not possible to connect to Radmin with smartphone apps
Read full review
ScreenShots