NetSupport Manager vs. Radmin Remote Administrator

It's handy for smaller to larger units, where time management is most important. But it will not suitable for those who have partial units across the country.

Basic network administration for unclassified systems is appropriate. I would never use it in a secure/classified environment based on its company ownership. We do not use the current version 3, so any improvements made may not be addressed in this review.

Incentivized

• It's a robust corporate remote support tool for admin.
• Admin can deploy an installation in the background without knowing a client.
• For those who frequently forget their password, you can access it in glimpse & take total control of it.

• Easy list of clients
• Easy to use for end users
• No external VPN connection required

Incentivized

• The only cons are that it's hard to access other networks besides the internal one of the organization like how TeamViewer works.

• Slow or intermittent connectivity if there is no good communication link between connected equipment
• They could add functionality so that the user of the tool can take full control of the equipment when changing users
• Provide more detailed information about the user that makes the remote connection to the computer

I think if you are using it after its tutorial then you may not need any other apps to control the operation. Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at once.

We actually use both products, but our primary tool for corporate user access by our IT staff is Radmin. We use Microsoft RDP for access to our network servers since we can better secure our server access with Microsoft's product.

Incentivized

• It allow's us to update apps instantly
• It gives user quick response to overcome headache issues
• It's saves crucial time from both ends

• Easy remote work troubleshooting
• Easy staff training
• it is not possible to connect to Radmin with smartphone apps

Incentivized