NetSupport Manager vs. TSPlus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetSupport Manager
Score 9.0 out of 10
N/A
NetSupport Manager is the flagship remote administration software from Netsupport, a global education technology company headquartered in the UK, which allows IT professional to provide remote assistance.N/A
TSPlus
Score 8.0 out of 10
N/A
TSplus Remote Access solution enables remote connections to desktops and apps from any device, at any time. It is presented as an alternative to Windows Terminal Server,RDS & Citrix, enabling users to start applications and hold Remote Desktop sessions from any device, anywhere.
$29
per month per workstation
Pricing
NetSupport ManagerTSPlus
Editions & Modules
No answers on this topic
Desktop Edition
$180
one-time fee up to 3 users
Web Mobile Edition
$250
one-time fee up to 3 users
Enterprise Edition
$290
one-time fee up to 3 users
Web Mobile Plus
$970
one-time fee up to 10 users
Enterprise Plus
$1,210
one-time fee up to 10 users
Offerings
Pricing Offerings
NetSupport ManagerTSPlus
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAdditional users incur an extra expense. Potential buyers may also purchase a monthly subscription or rent the product month-to-month.
More Pricing Information
Community Pulse
NetSupport ManagerTSPlus
Features
NetSupport ManagerTSPlus
Remote Administration
Comparison of Remote Administration features of Product A and Product B
NetSupport Manager
10.0
1 Ratings
23% above category average
TSPlus
10.0
1 Ratings
23% above category average
Screen sharing10.01 Ratings10.01 Ratings
File transfer10.01 Ratings10.01 Ratings
Instant message10.01 Ratings00 Ratings
Secure remote access with Smart Card authentication10.01 Ratings10.01 Ratings
Access to sleeping/powered-off computers10.01 Ratings00 Ratings
Remote management of servers & workstations10.01 Ratings10.01 Ratings
Remote Active Directory® management10.01 Ratings10.01 Ratings
Centralized management dashboard10.01 Ratings10.01 Ratings
Annotations10.01 Ratings10.01 Ratings
Monitoring and Alerts10.01 Ratings10.01 Ratings
Multi-platform remote control10.01 Ratings10.01 Ratings
Over-the-Internet remote session00 Ratings10.01 Ratings
Initiate remote control from mobile00 Ratings10.01 Ratings
Session record00 Ratings10.01 Ratings
Best Alternatives
NetSupport ManagerTSPlus
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Medium-sized Companies
Remote Desktop Manager
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Score 9.5 out of 10
Remote Desktop Manager
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Score 9.5 out of 10
Enterprises
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Score 9.5 out of 10
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Score 9.5 out of 10
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User Ratings
NetSupport ManagerTSPlus
Likelihood to Recommend
9.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
NetSupport ManagerTSPlus
Likelihood to Recommend
NetSupport
It's handy for smaller to larger units, where time management is most important. But it will not suitable for those who have partial units across the country.
Read full review
TSPlus (Terminal Service Plus)
It is useful in all the cases where users have to work via rdp. The possibility of making available to users only the applications they need is very useful. However, it is less appropriate in environments where there is a need for large computing power such as design studios. It would require a hardware requirement that is too economically high to be justified
Read full review
Pros
NetSupport
  • It's a robust corporate remote support tool for admin.
  • Admin can deploy an installation in the background without knowing a client.
  • For those who frequently forget their password, you can access it in glimpse & take total control of it.
Read full review
TSPlus (Terminal Service Plus)
  • Detailed management of users or user groups and the applications associated with them
  • Using MS app standard RDP or creating TS Plus runtime
  • license management and updates
Read full review
Cons
NetSupport
  • The only cons are that it's hard to access other networks besides the internal one of the organization like how TeamViewer works.
Read full review
TSPlus (Terminal Service Plus)
  • The custom client doesn't always work with all applications, I solved it by configuring connections with classic RDP on individual PCs
  • the procedure for activating and renewing the licenses was not very clear to me, I went by trial and error but in the end I was able to activate it
  • nothing else in particular, everything works in a simple and intuitive way
Read full review
Alternatives Considered
NetSupport
I think if you are using it after its tutorial then you may not need any other apps to control the operation. Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at once.
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TSPlus (Terminal Service Plus)
It is much easier to manage and implement. Even if it is not very intuitive the management of licenses is still better than that of the Remote Desktop environment of Microsoft. With Microsoft, the limit is the ability to simply access the remote desktop, while with TS Plus you can manage individual applications so as to give the user only the tools he needs.
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Return on Investment
NetSupport
  • It allow's us to update apps instantly
  • It gives user quick response to overcome headache issues
  • It's saves crucial time from both ends
Read full review
TSPlus (Terminal Service Plus)
  • Flexibility in use that allows lean management by the IT manager
  • Wide compatibility with almost all sw
  • Speed ​​in configuring work sessions
Read full review
ScreenShots