TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Netvault Backup

    Score7 out of 10
    N/ANetvault Backup is backup and recovery software from Dell, based on technology obtained via that company's acquisition of BakBone Software in 2011.N/A

    DiskStation

    Score8.8 out of 10
    N/ADiskStation is a line of network-attached storage (NAS) solutions from Synology headquartered in Taiwan.N/A
    Pricing
    Netvault BackupDiskStation
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Netvault BackupDiskStation
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Netvault BackupDiskStation
    Considered Both Products
    Quest Software
    No answer on this topic
    Synology
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    29 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    29 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    29 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    27 Answers
    Features
    Netvault BackupDiskStation
    Data Center Backup
    Comparison of Data Center Backup features of Netvault Backup and Synology DiskStation
    Feature
    Netvault Backup
    8.2
    1 Ratings
    2% below category average
    Synology DiskStation
    -
    Ratings
    Universal recovery9.01 Ratings00 Ratings
    Instant recovery10.01 Ratings00 Ratings
    Recovery verification9.01 Ratings00 Ratings
    Business application protection8.01 Ratings00 Ratings
    Multiple backup destinations8.01 Ratings00 Ratings
    Backup to the cloud8.01 Ratings00 Ratings
    Flexible deployment10.01 Ratings00 Ratings
    Management dashboard7.01 Ratings00 Ratings
    Platform support6.01 Ratings00 Ratings
    Retention options7.01 Ratings00 Ratings
    Encryption8.01 Ratings00 Ratings
    Best Alternatives
    Netvault BackupDiskStation
    Small Businesses
    BDRShield
    Score6.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    FreeNAS
    Score5.4 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    FreeNAS
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Netvault BackupDiskStation
    Likelihood to Recommend
    7.0
    (1 ratings)
    9.2
    (30 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (9 ratings)
    Support Rating
    -
    (0 ratings)
    9.7
    (7 ratings)
    User Testimonials
    Netvault BackupDiskStation
    Likelihood to Recommend
    Quest Software
    If you are using NV for backups and restores, it does the job very well. You can rely on the functions and time it as you prefer it to be executed. They have a great plug-in library which provides integrations of many applications and many databases. The updated versions support better job creations and restorations. You can easily depend on your backups without a hassle. However if you go ahead with its advanced features, you many need further support. Would not recommend using the Cleaning Tape module.There are issues in the reports provided. Also you may face with disk latency issues.
    Incentivized
    Read full review
    Synology
    The Synology DiskStation is well suited as a NAS solution, easy enough to mirror a Windows file server shares setup. Access to the Hyperbackup utility eliminates the need to purchase a tape backup solution. A portable USB drive can be used as the initial backup target. For air gap purposes can connect Hyperbackup to the various cloud providers such as AWS, Azure, GCP to copy backup data there. Utilizing it as a backup solution has also been great, instead of purchasing a tape solution, tapes and an offsite tape repository. Active Backup for Business is another excellent backup utility for physical servers, VMWare virtual machines, etc. Restoring files is fairly intuitive. Until Synology introduced the dual controller setup, using it as a SAN was less appropriate as there was occasional downtime when the controller had an issue but this was less important for the scenarios we were using it for. It would be more of a concern if we had used it for things that require more robust uptime requirements. Overall we are happy with the features of the Synology DiskStation.
    Incentivized
    Read full review
    Pros
    Quest Software
    • Rapid recovery helping in data protection.
    • Daily backup of entire physical and storage environments.
    • Supported on Windows, Linux, VMware, Unix and HyperV platforms.
    • Backup different file servers on SQL
    Incentivized
    Read full review
    Synology
    • Synology DiskStation offers lots of options for creating links to share files or request that some uploads files. It makes it really easy to just share a link that can have an expiration or a set number of times it is accessed.
    • We always had enough storage on our Synology DiskStation, we never had to worry about something being too big to upload or share.
    • Love how you can create folders that are shared and also have some that are private. This makes it so easy to have shared collaborations with coworkers or clients, but also allows you to have a private place to save things that only you need.
    Incentivized
    Read full review
    Cons
    Quest Software
    • Smartdisk disconnect oftenly.
    • Web interface can be improved as it is clunky and looks outdated.
    • User guides and support services need to be improved.
    • Limited with VMWare plugin.
    Incentivized
    Read full review
    Synology
    • While BTRFS is a more advanced file system than ext4, it also is in a perpetual state of development, with many features not fully functional and a plethora of bugs. Synology has managed to overcome many of these limitations by placing BTRFS on top of a LVM, but there are much better file systems that Synology could have used, such as OpenZFS.
    • DSM's built-in backup software, HyperBackup, while robust, oftentimes runs into issues. Specifically, backups can be working fine for months or years, and then suddenly the backups will fail. Sometimes these failures can be resolved, but oftentimes the backups need to be completely restarted. Fortunately, even when the backup fails, the existing backups are still accessible, it is just that new backups can not be performed.
    • The underlying Linux OS provides significant benefits, but also adds a fair amount of complexity. Most of that complexity is wonderfully hidden by the DSM interface, but when certain problems arise, delving into the Linux command line is not out of the question.
    • Perhaps the biggest issue with Synology DiskStation is Synology's support. The issue isn't that the support is bad, but it can be frustratingly slow when dealing with a major issue. Synology does have a very active community that is always willing to help, but nothing beats first-party support.
    Incentivized
    Read full review
    Likelihood to Renew
    Quest Software
    No answers on this topic
    Synology
    As long as Synology give us support for our hard drivers we will not change. I know Synology has now forced their hands to buy their own hard drivers and their new line of products. But if we still have support for old hard drivers from other manufacturers then we will still use Synology Nas. Otherwise we change manufacturers
    Read full review
    Usability
    Quest Software
    No answers on this topic
    Synology
    The Synology DiskStation is easy to set up and manage. The interface is clean and features are well documented. These units are reliable and can be set up to do scheduled integrity checks so failures can be mitigated before they halt business operations. The available packages for expanded roles makes these devices versatile.
    Incentivized
    Read full review
    Support Rating
    Quest Software
    No answers on this topic
    Synology
    Unfortunately, the one time I've had to reach out to DiskStation support, it did not go well. My NAS appliance wasn't appearing on the network, and no matter what the support team tried, they could not get it back online. Instead of offering to send me a new unit, they told me to go buy a new one - obviously, this was a disappointing response and not very eco-friendly either! Fortunately, through some internet research of my own, and some ingenuity, I figured out I could restore my NAS to factory settings by removing all the drives and resetting. Only then did I realize I had a bad disk. I had to experiment for a while to figure out which one it was. Once I had done that, though, I was able to get the latest DiskStation loaded back on, no thanks to the DiskStation support crew. If notifications were rock solid, I suspect I would have caught the bad disk before it because an OS problem, but I never received a bad-disk notification.
    Incentivized
    Read full review
    Alternatives Considered
    Quest Software
    Pricing was on point with our requirement. A great deal compared to the other products we evaluated. We had recommendations from existing users in the region. Since our requirement was basic backups and restores and NV provided that, we were compelled to go with it as the implementation was very very easy.
    Incentivized
    Read full review
    Synology
    Synology DiskStation packs a punch with the latest and greatest feature set which goes above and beyond many other vendors. It allows for a turn-key solution to cover almost every use case in the SMB market leaving other vendors behind.
    Incentivized
    Read full review
    Return on Investment
    Quest Software
    • Highly reliable system backups
    • Great pricing compared to competitors.
    • Manual interference has gone down from almost 40% to initiate backups/recoveries.
    Incentivized
    Read full review
    Synology
    • Minimal investment in the hardware, big return on productivity
    • Streamlined IT needs, we no longer have to hire our IT vendor to assist us as regularly as we did when we were running servers
    • Productivity on the road through web access has increased productivity and billable hours for remote employees
    Incentivized
    Read full review
    ScreenShots