Great Software for Team Collaboration + File Sharing!
October 06, 2021

Great Software for Team Collaboration + File Sharing!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Synology DiskStation

Synology is used across our company. We all use this as a way to save documents, projects, important information that have been given by a client or created by our teams. It is used by everyone as a way to collaborate on all the projects we have going on. We use Synology DiskStation on a daily basis, so it is the lifeline of our work. It solved the issue of having multiple projects going on at different stages in different departments and needing a central place to save our work and documents so nothing is missed.
  • Synology DiskStation offers lots of options for creating links to share files or request that some uploads files. It makes it really easy to just share a link that can have an expiration or a set number of times it is accessed.
  • We always had enough storage on our Synology DiskStation, we never had to worry about something being too big to upload or share.
  • Love how you can create folders that are shared and also have some that are private. This makes it so easy to have shared collaborations with coworkers or clients, but also allows you to have a private place to save things that only you need.
  • There were a few funny glitches that would happen sometimes when I would interact with the interface on a browser. Sometimes if you didn't click the box just right it would automatically closeout or take you back a bunch of steps/folders.
  • I would not get notified when things were uploaded. I tried to find the setting that would notify but was never able to. This made it hard to know when things were added without constantly checking.
  • Just a small thing, but sometimes it took a while for things to sync, so if one team member would upload it would take a while for it to show up on my end. This wasn't always happening but did occasionally.
  • That you can collaborate with multiple people.
  • That is it secure way to save and share documents.
  • That you can set up different folders and vaults that different people can have access to.
  • It has helped us go from printing things out to file them away to going 100% digital with our files and documents because we have a secure place to save stuff.
  • We are organized. I can't really put a value or number to how amazing this is for us, but when we deal with so many documents and files it can be so hard to keep things organized, but with Synology DiskStation, we have all our files in specific places and it helps us stay organized and definitely saves time because things are so easy to find.
  • One negative thing has been that our Synology DiskStation relies on us either being plugged into the network in the office or having a strong internet connection at home. With the pandemic and everyone working from home, we have had "outages" where we were not able to sync our data, and things were lost and we had to start over.
When we were making a decision on what to go with we looked at storage capacity, extra features offered, package deals, and overall cost. When we considered Dropbox, it felt like it was too much for how much we would get and that we needed some growing to do before we moved forward with Dropbox. Google Drive, was not enough space and not nearly as organized as we needed, we started with it but we quickly outgrew it and our needs led us to Synology DiskStation.

Do you think Synology DiskStation delivers good value for the price?


Are you happy with Synology DiskStation's feature set?


Did Synology DiskStation live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Synology DiskStation go as expected?

I wasn't involved with the implementation phase

Would you buy Synology DiskStation again?


Synology DiskStation would be well suited for a smaller organization of under 100 employees where you have a lot of collaborating between teams and clients. If you have to have a common space to save documents and project files so both employees and clients can access or upload if needed, this product is perfect! You can create links for clients to access or upload files, while you and your coworkers have a shared collaboration space. If you have a large team, over 100 I would not recommend this product. For us, it seemed to work really well because there were about 20 of us using it, but it is hard for me to imagine it working well for a group that is 5x our size. I don't know, maybe it would still work really well. If you had to know exactly when something was updated and have real times updates on things being added, I would also not recommend this product.