Likelihood to Recommend Dental offices needing to scale down the many services they use would be a perfect fit. I think any medical facility would use Nexhealth and love it! A situation where a doctor is looking to expand their online presence is also a great opportunity for Nexhealth. We have gotten 100s of new Google reviews, but the great thing is they are all 5 star. We used Swell and granted, Swell gets a higher review count, but Nexhealth is pretty good!
Read full review VixWin Platinum is suitable in a general/pediatric dental setting; it seems to be used in many offices I have been in--not sure if that's because of the price or maybe because it is so easy to use. I believe if you are a speciality practice where you need higher quality x-rays or more options in regards to x-ray editing, VixWin Platinum may not be the best. In my opinion, VixWin Platinum is basic. Be aware of the need for storage (depending on how large your practice is).
Read full review Pros All-in- one platform Great customer support Very skilled and knowledgeable team Gets high reviews for Google Read full review Easy to use--pretty straightforward, especially when rotating x-rays, sharpening an image, and choosing between different mounts. You can set up the mounts how you like it (e.g., if you take a lot of bitewings, you can set up an easy-access "four bitewing" mount). Easy to import and export images when needed. Read full review Cons Our forms have had trouble syncing with Dentrix There is customization we would like to be able to do inside new patient forms that we cannot do Syncing issues with paperwork into Dentrix Read full review There needs to be an easy way to "move" x-rays from one patient's chart to another. For example, it happens when you take x-rays under the wrong chart and need to move them. Sometimes in the process of moving them, they get lost. Read full review Usability Very easy to use and train on (extremely user friendly). It is pretty straightforward and easy to follow, especially if you are new to the dental field or not comfortable using computers and/or programs. (I was in an office that was using charts then went paperless; many of the staff members found VixWin Platinum easy to transition into).
Read full review Support Rating I have never personally reached out to VixWin, but from watching other members of my offices/dental field reach out, I have noticed that they were on the phone for a decent amount of time when it came to resolving issues with VixWin Platinum. The issue was always resolved but it did take a decent amount of time (a few hours at a time).
Read full review Alternatives Considered Nexhealth is superior because it is more advanced in customization than all of the above. We have had a few issues with syncing and I don't want practices to overlook this. The program is not 100% foolproof.
Read full review VixWin Platinum is basic but I still find it better than
EagleSoft 's dental x-ray system. VixWin Platinum has more options to edit and play with the contrast then
EagleSoft 's x-rays. I also feels as though the quality of x-rays is much better in VixWin Platinum than in
EagleSoft (I get a lot of overexposed images in
EagleSoft , even after adjusting the exposure).
Read full review Return on Investment Reduced our cost per month for multiple programs Gotten us more Google reviews Saved us time sending automatic messages to patients Read full review Easy to take x-rays; easy to see if I need to retake/move image It is nice that you can bring image up larger for the patient to view--great for patient education Disappointing when you can't find an x-ray you just took; it may disappear Read full review ScreenShots