Name: EagleSoft
Rating: 4.9 (9 reviews)
Author: Patterson Dental

Digital Adoption

Help Desk

Web and Video Conferencing

Customer Support

Mobile App Development

Push Notifications

Text Editors

Development

Online Learning

Education

Business Intelligence (BI)

Collaboration

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Recruitment Automation

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Agent Builder

App Development

Browser

Cloud Storage

Component Content Management

Data Center Infrastructure Management

Fraud Detection

Hosted Virtual Desktop

Hyper-Converged Infrastructure

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Managed Print

Network Performance Monitoring

Process Mining

Security Awareness Training

Software Defined Storage (SDS)

Solid State Drives

Tower Servers

Virtual Desktop Infrastructure (VDI)

Virtual Private Network (VPN)

VoIP Monitoring

Web Application Firewalls

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Content Management

Data Management

Digital Analytics

Digital Experience Platforms (DXP)

Email Management

Email Marketing

Event Registration

Graphics

Heatmap and Session Recording

Marketing Automation

Marketing OS

Online Reputation Management

Real-Time Interaction Management

Search Marketing Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Swag Management

Web Analytics

Marketing

Business Caller ID

Project Management

Professional Services

Customer Relationship Management (CRM)

eCommerce

Sales

Assisted Living

Car Rental

Church Management

Construction Accounting

Jail Management

Vertical-Specific

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### Patient Management
User feedback on EagleSoft's patient management functionalities is varied. While some users appreciate the software's ability to organize patient charts, review medical histories, and facilitate documentation and referrals, others express frustration with glitches and limitations in accessing patient information. The software's capability to scan and store patient data efficiently is highlighted as a positive aspect by some users. However, concerns are raised regarding the program's clunkiness, redundancy, and lack of flexibility in handling duplicate entries. Despite these mixed reviews, EagleSoft remains a central tool for managing patient information in various dental practices.

### Clinical Features
Users appreciate EagleSoft's clinical features for their ability to streamline patient care processes, such as treatment planning and imaging integration. The software's capability to attach xrays and perio charting to electronic claims is noted as a valuable asset by clinical staff. While some users find certain aspects, like attaching images to claims, challenging, overall, the clinical tools provided by EagleSoft are seen as beneficial for managing patient information and enhancing clinical workflows.

### Treatment Planning
Users generally praise EagleSoft for its robust treatment planning capabilities. The software allows for extensive customization, enabling clinicians to tailor their treatment plans according to individual patient needs. However, some users express a desire for additional features, such as the ability to display discounts on treatment plans. Despite this minor drawback, EagleSoft's treatment planning functionality remains a key asset for many dental professionals seeking efficient and effective practice management solutions.

### Appointment Scheduling
Users generally find that EagleSoft's appointment scheduling capabilities are a strong point of the software. The system allows for easy scheduling, clear visibility of the day's appointments, and efficient management of patient accounts. Despite some technical issues and occasional crashes, users appreciate the convenience of automated appointment reminders and the overall user-friendly interface for scheduling appointments. The ability to customize schedules, set reminders, and navigate appointments efficiently are highlighted as key benefits by users. Additionally, the software's feature-rich environment, such as accurate insurance estimates and visible appointment notes, enhances the scheduling process for dental offices. The ability to view appointments months in advance is also praised for its convenience in managing patient schedules effectively.

### Insurance Processing
Users generally praise EagleSoft's insurance processing capabilities. They appreciate the ease of navigating insurance claims and setting appointments quickly. The software's ability to generate comprehensive reports for patients, insurance, and billing is highly valued. Some users find the insurance section versatile and user-friendly, allowing for accurate insurance estimates and reliable data entry. However, there are minor suggestions for improvements, such as adding age limits and tooth numbers in the insurance section. Despite these minor drawbacks, overall, users find EagleSoft's insurance processing to be a valuable asset in managing their dental practices efficiently.

### Learning and Training
User sentiment regarding EagleSoft's learning and training capabilities is generally positive, with many users highlighting the software's ease of use and quick learning curve. Some users mentioned that it was relatively easy to learn the basic features and that they continue to discover new functionalities that enhance their practice operations. However, there were a few users who found the program initially complicated and mentioned that it took some time for the office staff to become comfortable using it. Despite this, the majority of users appreciate the multiple ways to navigate the software and the various support options available for training, making it a valuable tool for dental practices.

### System Integration
While some users appreciate the ease of integration with other systems that EagleSoft offers, others have raised concerns about its limitations. The software's ability to integrate with multiple platforms is seen as a positive aspect by some, but issues such as security vulnerabilities and lack of advanced features like electronic document storage have been highlighted as drawbacks. Users recommend exploring alternative options like Opendental and Dentrix for better system integration capabilities and suggest considering factors such as billing and insurance integration, digital imaging compatibility, and regular software updates when evaluating dental practice management software.

### User Interface and Navigation
Users generally appreciate EagleSoft's user-friendly interface and easy navigation capabilities. The platform's consistent layout and familiar design elements make it straightforward for both new and experienced users to navigate through different functions. While some users find the icons and pathways intuitive, others express concerns about the program feeling slightly outdated and cumbersome in certain areas. Despite these mixed opinions, the majority of users find EagleSoft's interface and navigation to be efficient and effective for managing various tasks within a dental practice setting.

According to user reviews, Eaglesoft is commonly recommended for its integration with billing and insurance systems, as well as digital imaging technology. Users appreciate the ability to schedule appointments and file insurance claims directly from the software. 

Reviewers also find Eaglesoft to be user-friendly, easy to train, and easy to learn. They praise the excellent support provided by the company and commend the smooth implementation process.

Eaglesoft is highly regarded for its comprehensive tracking capabilities in managing various aspects of dental practices, such as production and collections. Users appreciate how it allows them to track everything in the office, making it a functional, efficient, and time-saving tool.

While users generally recommend Eaglesoft, there are also suggestions for improvement, such as making alerts more accessible and enhancing program performance. Some users also suggest better customer training and support.

Steep Learning Curve: Several users have mentioned that Eaglesoft has a steep learning curve, making it confusing for new trainees to navigate and learn the icons. Some reviewers have expressed dissatisfaction with its lack of specific reporting capabilities and inability to merge duplicate entries, which makes it impractical for multi-practice organizations or non-profit/public entities. Users also find some billing features in Eaglesoft cumbersome and difficult to navigate, desiring more control over patient account/ledger aspects.

Prone to Crashes and Freezing: Eaglesoft is reported to be prone to crashes and freezing during patient care, causing frustration among users. The software's ledger interface is confusing and difficult to read, requiring multiple steps to access windows or functions. Additionally, users have expressed a desire for instructional videos in Eaglesoft to aid in training new hires.

Easy and concise software: Users find Eaglesoft to be one of the easiest and most concise dental office software available, with multiple users highlighting its user-friendliness and ease of learning. The organization provided by Eaglesoft is highly regarded, as it allows for efficient patient management and effective communication among staff members.

Comprehensive reporting feature: Eaglesoft's comprehensive reporting feature allows users to track various aspects of their practice, such as production, collections, insurance, and accounts receivable. This feature was praised by reviewers for providing valuable insights into the financial health of their practice.

Integration with external equipment: The integration capabilities of Eaglesoft were highly appreciated by users. They liked how easily it integrated with Patterson Imaging for X-rays and external cameras or x-ray sensors. This seamless integration enhances efficiency in dental offices.

Eaglesoft, a dental software solution, has proven to be an essential tool in the dental field. Users have found that Eaglesoft simplifies scheduling and the submission of insurance claims, addressing a common pain point in dental practices. The software's ability to consolidate charting, insurance information, and other tasks in one place is highly valued by users. Additionally, Eaglesoft offers a comprehensive solution for handling patient information, appointment codes, route sheets, and various reports for dental offices. It is praised for its efficiency in daily operations, making scheduling appointments and organizing patient data and charts convenient. Eaglesoft also helps keep accounts updated and ensures that all staff members are on the same page. Users appreciate being able to print out lists of patients with outstanding balances for sending statements. Furthermore, Eaglesoft facilitates referrals to specialty doctors and aids in treatment planning and setting conditions for teeth, gums, and soft tissues. With its user-friendly interface and ability to seamlessly integrate practice management and clinical functionality, Eaglesoft has become a reliable choice for managing patient information and medical records.

While some users have had positive experiences with Eaglesoft, others have raised concerns about security issues and the company's response to addressing basic problems. Nevertheless, the software has garnered praise for its customer service team who are known for their quick response time and helpfulness in resolving issues. Additionally, Eaglesoft has been commended for its role in maintaining HIPAA compliance through features like patient chart note signing and organizing patient information in one centralized location. It has also assisted in accuracy improvements when estimating insurance claims and explaining account balances to patients. Some users have mentioned experiencing technical difficulties or have suggested areas where improvements could be made. However, longstanding users express satisfaction with their decision to use Eaglesoft for over a decade due to the support provided by the software. Overall, Eaglesoft solves a variety of problems faced by dental professionals by offering an all-in-one solution for managing patient information, medical records, scheduling, and more.

EagleSoft is a dental practice management software from the established Patterson Dental, featuring front desk administrative features (e.g. scheduling), billing, document management, and imaging, among other features.

EagleSoft

Dental Software provides the needed administrative and clinical operational support distinct to dental practices while also offering elements like electronic claims, document management, prescription support, etc. Dental Software suites contain financial management and profitability coaching, as well as admin training and support modules.

Dental

MCC Eaglesoft Demo

Dental Insurance Verification & Entry Demo (Eaglesoft)

Andre's Eaglesoft Field Guide Talks to Rohit Garg of Practice By Numbers

https://www.practicenumbers.com/

The presentation and the presenter are not affiliated with or endorsed by Eaglesoft or Patterson Dental Company

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Looking for the help with Eaglesoft? Ever want to know "more" about Eaglesoft. I see Eaglesoft like an orange that is pinched and not squeezed. Want to know about Eaglesoft?  Well I created a group to squeeze ALL the juice out of it. 
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Andre's Eaglesoft Field Guide Demo of Practice By Numbers 2022

Eaglesoft Demo

EagleSoft Demo

Likelihood to Recommend

Patterson Dental

Google Ad Manager

Practice Administrator

EagleSoft 2021-03-11 09:02:00

WordPress

iSpring Suite

Microsoft Powerpoint

EagleSoft 2022-05-23 09:21:03

EagleSoft 2022-06-05 20:19:45

Acronis Advanced Backup, now cyber protect cloud

Acronis Cyber Protect

Axcient Backup for Files, now part of x360 Recover

Curve Dental

Datacon Dental System

Dentimax Online

Apache OpenOffice

NinjaOne

Chief Operating Officer, and HIPAA Privacy Officer

EagleSoft 2019-01-14 08:13:12

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Email client

Email encryption

Best support

Cloud based

Integrated email

New users

Access rights

Easy to find

Integrates really well

Simple to set

One program

Easy to use

Set up new

Home

Dental Software

Our dental practices use EagleSoft across all three locations daily within all of our departments. I am not for sure if it is a problem necessarily with EagleSoft or more of user error--when posting to a specific patient within an account, it is sometimes difficult to ensure it is posted to the correct patient. We were once SoftDent users, years and years ago, and it just seems easier to post and read the account balances.

Colored blocked scheduling
Submitting claims/attachements
Real-time eligibility

Seeing all chart notes, instead of having to select what you want
Reviewing account balances/posting to specific patients within an account
All dental benefits do not come through on the real-time eligibility

Recall notices have been great due to the pandemic
Real-time eligibility
Monthly and yearly reporting tools

Lighthouse 360, CS SoftDent Software, Google Ad Manager

Eaglesoft
is used as the patient management system in a few community colleges where I
serve as adjunct faculty. Additionally, it is used in many offices where I
provide fill-in coverage.

 The
use and need for this software are to house patient dental records, chart documentation, referrals,
prescription writing, and images, to name a few.

Eaglesoft serves as an all-in-one program for dental records
Eaglesoft articulates well with various external cameras, x-ray sensors, etc
Eaglesoft is easy to use

Need to verify whether a piece of equipment, like an intra-oral video camera, will work with the software
Cloud-based version is not an option

Eaglesoft has allowed the practices to track patient billing and insurances
Eaglesoft allows for bills to be mailed out to the patient
Electronic prescription writing saves time
Patient scheduling is easy to accomplish through the software

iSpring Suite, Microsoft Powerpoint, WordPress

Highly configurable software and produced by one of the largest companies within the industry. Despite being packed with a broad range of highly customizable utilities, it is straightforward enough to enable most new team-member to pick up in just a week or two. Any modules which are not needed for a particular role can be easily secured to ensure a secure and focused workflow.

One-time purchase.
Only had to spend more for support services when needed.

We support hundreds of dental clients throughout the US, and EagleSoft is one of the top choices of software that people will choose. As a result, I and my techs have learned how to support it and set it up, and have a unique perspective on its issues compared with other software in the industry based on calls coming in, new PC and user setups, and general admin-account level work.

EagleSoft is a Dental Practice Management Software from Patterson, and it's what dental practices will use to keep their electronic charts, schedules, billing, etc. in order.

It integrates really well with Patterson Imaging for Xrays
Very simple to set up new users, or define access rights
Training on EagleSoft is pretty quick, and everything is easy to find

The integrated email client has very limited Outlook compatibility, which means any Email Encryption Add-on will not load. Make sure you have a fully compatible Outlook if this is the case.
Patterson support has a long hold time, and doesn't deliver the best support around
The database must be stopped when you do your backup, which can be inconvenient and disallows hourly backup plans
If you are on a Domain, then each PC needs to be set up multiple times, depending on how many users will be using that PC. This can add to the setup

EagleSoft integrates imaging, charting and scheduling with other Patterson products, making a slick workstation that works quickly
The ability to digitize X-rays and charts makes the practice more efficient
IT costs do go up when using Eaglesoft

Dentrix, Open Dental Software, Dentimax Online, Curve Hero, CS SoftDent Software and Datacon Dental System

Dentrix, Apache OpenOffice, Open Dental Software, Acronis Backup Cloud, Acronis Backup, eFolder Backup, NinjaRMM

EagleSoft

Overview

What is EagleSoft?