EagleSoft

EagleSoft Reviews

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Ratings and Reviews
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Score 10 out of 10
Vetted Review
Verified User
Review Source
Our dental practices use EagleSoft across all three locations daily within all of our departments. I am not for sure if it is a problem necessarily with EagleSoft or more of user error--when posting to a specific patient within an account, it is sometimes difficult to ensure it is posted to the correct patient. We were once SoftDent users, years and years ago, and it just seems easier to post and read the account balances.
  • Colored blocked scheduling
  • Submitting claims/attachements
  • Real-time eligibility
  • Seeing all chart notes, instead of having to select what you want
  • Reviewing account balances/posting to specific patients within an account
  • All dental benefits do not come through on the real-time eligibility
Real-time eligibility is so helpful for those whose dental benefits allow us to use it (though some do not, so we have to call directly to receive benefits).
Dan Gospe | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We support hundreds of dental clients throughout the US, and EagleSoft is one of the top choices of software that people will choose. As a result, I and my techs have learned how to support it and set it up, and have a unique perspective on its issues compared with other software in the industry based on calls coming in, new PC and user setups, and general admin-account level work.

EagleSoft is a Dental Practice Management Software from Patterson, and it's what dental practices will use to keep their electronic charts, schedules, billing, etc. in order.
  • It integrates really well with Patterson Imaging for Xrays
  • Very simple to set up new users, or define access rights
  • Training on EagleSoft is pretty quick, and everything is easy to find
  • The integrated email client has very limited Outlook compatibility, which means any Email Encryption Add-on will not load. Make sure you have a fully compatible Outlook if this is the case.
  • Patterson support has a long hold time, and doesn't deliver the best support around
  • The database must be stopped when you do your backup, which can be inconvenient and disallows hourly backup plans
  • If you are on a Domain, then each PC needs to be set up multiple times, depending on how many users will be using that PC. This can add to the setup
Staff members who use EagleSoft tend to have a positive experience with it. If you are using Patterson imaging or any 3D cone beam hardware from Patterson, then getting Eaglesoft would get a higher recommendation. I would definitely look at the whole playing field though, as there are a lot of options out there.

EagleSoft Scorecard Summary

What is EagleSoft?

EagleSoft is a dental practice management software from the established Patterson Dental, featuring front desk administrative features (e.g. scheduling), billing, document management, and imaging, among other features.

EagleSoft Pricing

EagleSoft Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is EagleSoft?

EagleSoft is a dental practice management software from the established Patterson Dental, featuring front desk administrative features (e.g. scheduling), billing, document management, and imaging, among other features.

Who uses EagleSoft?

The most common users of EagleSoft are from Small Businesses and the Medical Practice industry.