NextBee vs. TINT

I took this to encourage our work to share the social media and generate discussion concerning them. In a relaxing manner, the Overall task was performed hassle-free. A 360-degree solution that included retention, improving lifetime value, and much more was quite realistic to achieve the business goal.

Incentivized

[Tint should] Improve response times in between initial quotes and questions to same-day support as promised. Overall, for our limited needs for a social media at hosted conference, it suited our needs, but would not have paid extra for customer support - you will be on your own for this one. Customer support was factored into cost, which is why it is difficult to recommend TINT.

• The finest use of Nextbee has been to increase brand loyalty among our core users. It has provided us the opportunity to focus on our main challenges and concerns in order to improve retention.
• The software has a plethora of features designed to increase user engagement as well as a comprehensive collection of metrics and analytical insights that aid in program optimization.

Incentivized

• The social media wall became an instant hit at our conference.
• The social media wall customization was excellent in terms of branding and customizations.

• Interface can run a bit slow at times
• Constant improvement of the platform is a good thing, but it requires ongoing learning
• The platform is weak on workflow process establishment

Incentivized

• Customer service: it took 10 business days to get initial questions answered from our sales contact, Matt. After we purchased the mid-grade package that came with prioritized email responses, it took 4 hours to respond to an emergency issue. We were never informed that our LinkedIn accounts would not be compatible with the Tint platform, which is significant is this is one of your main sources for content generation. After being able to jump on to a call with Alex and Customer Success in the middle of a crazy busy conference, we were promised a follow-up call to see what could be done about billing. 2 emails later and no response. I just received responses to some tickets 30+ days after event ended. Do not pay for the mid-grade package. Your emails will not be prioritized. Be sure to double check that all social media platforms you intend to use are functioning with platform before purchasing.
• The auto scroll feature is a bit abrupt in transitions and would advise smoother visual when sliding between social media posts.
• Better improvement on duplicate posts and pictures - many still made it through filter and generated repetitive content.

I use NextBee because i found it more helpful and full of incredible features which requires for a business to work with and increase there customer base and profitability. So i strongly recommend NextBee for large, medium and small size businesses who are looking for a remarkable software for social Engagements and reward programs.

Incentivized

I chose Tint because of the ability to customize and better brand for social media wall engagement. And for promised customer support, which ultimately Tint lacks. I'm a nice guy and I also believe in holding companies accountable to the high standards that are promised.

• NextBee allowed our website to have 30% more traffic than usual
• The engagement by our current customers have increased
• The sales have been impacted as customer loyalty has increased and we have seen repeated purchases by customers

Incentivized

• Increased social media engagement at event
• Increased online engagement for event
• Increased brand awareness