What users are saying about
6 Ratings
9 Ratings
6 Ratings
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Score 9.5 out of 100
9 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

NiceJob

NiceJob is a good company that is well suited to a mid-size organization or a small business with a large client base. It is perfect for these times where an online presence and good reviews are essential to sales. It is not especially suited to a smaller business with a smaller budget and fewer clients.
Tracy Arrington | TrustRadius Reviewer

Referral Rock

It works really well for SaaS referral programs, can't speak to ecommerce and such.
Anonymous | TrustRadius Reviewer

Pros

NiceJob

  • Automated contact to clients.
  • More 5 star reviews.
  • Automatically post reviews on social media.
Anonymous | TrustRadius Reviewer

Referral Rock

  • Simple and easy segmentation
  • Customer support
  • Easy setup
🌩 Tony Chan | TrustRadius Reviewer

Cons

NiceJob

  • Quite costly for a small business.
Tracy Arrington | TrustRadius Reviewer

Referral Rock

  • Learning curve to build out campaigns
  • Basic form builder
  • Needs more plug and play email templates
Tim Gill | TrustRadius Reviewer

Usability

NiceJob

No score
No answers yet
No answers on this topic

Referral Rock

Referral Rock 9.1
Based on 2 answers
Overall usability is solid. Their customer support and success team made it super easy for me to understand the software, how to use each feature, and how to get the most out of the product.
🌩 Tony Chan | TrustRadius Reviewer

Support Rating

NiceJob

No score
No answers yet
No answers on this topic

Referral Rock

Referral Rock 9.1
Based on 2 answers
They are very responsive and prompt when we had questions come up. Support has been great.
Tim Gill | TrustRadius Reviewer

Alternatives Considered

NiceJob

The only way we got reviews before NiceJob was directly through a Google link we sent to our customers asking for a review. We were able to triple our reviews during the time we used NiceJob.
Tracy Arrington | TrustRadius Reviewer

Referral Rock

I'm not in the business of badmouthing competition, but I can say that no other platform I researched (7 total probably?) handled SaaS referral program management at all. Referral Rock was the only true option and that's simply due to the maturity of the platform and features. I didn't feel like I was being sold an "ecommerce" focused platform that could be set up for SaaS, I felt like I was discovering a solution that was actually built with SaaS referral program management in mind. I will also say that Referral Rock is a larger company, with more resources than any of the competitors I checked out. The dedicated account rep is really what did it for us, because we were trying to launch within 2 weeks of signing up. What was amazing is that we actually could have done that! That's how quick their team was to get us up and running and frankly give us the attention we needed. The issue for not launching on time was on our end. The team is also more professional and knowledgeable than the other teams we did a demo with. They actually give advice, best practices, etc. Super helpful!
Anonymous | TrustRadius Reviewer

Return on Investment

NiceJob

  • More 5 star reviews.
  • Better reputation.
  • All automated.
Anonymous | TrustRadius Reviewer

Referral Rock

No answers on this topic

Screenshots

Pricing Details

NiceJob

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

NiceJob Editions & Modules

Edition
Lite$45.001
Standard$75.001
Standard + Convert$175.001
Lite + Convert$145.001
  1. per Location
Additional Pricing Details

Referral Rock

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$800*

* per subscription

Referral Rock Editions & Modules

Edition
Starter$2001
Growth$4001
Established$8001
  1. per month
Additional Pricing Details
Enterprise plans available as well.

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