TrustRadius

NiceJob vs. SmartCustomer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NiceJob
Score 10.0 out of 10
Small Businesses (1-50 employees)
NiceJob is offers a platform that helps local businesses collect reviews from their customers and gain a greater presence on social media. According to the vendor, the product makes it easy to create a portfolio of great projects, and use photos to get more reviews on all major review sites. NiceJob then helps spread customer stories to new potential customers through social media channels like Facebook, as well as publish them to the website, building trust with website visitors…
$45
per Location
SmartCustomer
Score 7.7 out of 10
N/A
Founded in 2006 as Sitejabber, SmartCustomer is a reviews platform that helps businesses elevate their online reputation and visibility. Brands can use SmartCustomer to source feedback and surface reviews across various channels, resulting in expanded reach and business growth, with connections based on trust and confidence. SmartCustomer states that their review platform is both funded by the US government’s National Science Foundation and an official Google review partner.N/A
Pricing
NiceJobSmartCustomer
Editions & Modules
Lite
$45.00
per Location
Standard
$75.00
per Location
Lite + Convert
$145.00
per Location
Standard + Convert
$175.00
per Location
No answers on this topic
Offerings
Pricing Offerings
NiceJobSmartCustomer
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
NiceJobSmartCustomer
Best Alternatives
NiceJobSmartCustomer
Small Businesses
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Score 9.7 out of 10
Growave
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Score 9.7 out of 10
Medium-sized Companies
Bazaarvoice
Bazaarvoice
Score 8.5 out of 10
Bazaarvoice
Bazaarvoice
Score 8.5 out of 10
Enterprises
Bazaarvoice
Bazaarvoice
Score 8.5 out of 10
Bazaarvoice
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Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NiceJobSmartCustomer
Likelihood to Recommend
9.3
(3 ratings)
9.2
(4 ratings)
User Testimonials
NiceJobSmartCustomer
Likelihood to Recommend
NiceJob, Inc.
NiceJob is a good company that is well suited to a mid-size organization or a small business with a large client base. It is perfect for these times where an online presence and good reviews are essential to sales. It is not especially suited to a smaller business with a smaller budget and fewer clients.
TA
Read full review
SmartCustomer
Sitejabber makes it easy to create social media posts, ads, and banners right from the dashboard, as well as add reviews to drive engagement, CTR, and produce more leads and sales. It allows us to grow and improve our SEO while increasing visibility on the internet thanks to our SEO-optimized business profile page that features our reviews. We may improve the visibility of our organic search results.
Yuven Takur | TrustRadius Reviewer
Yuven Takur
Head of human resources.
Read full review
Pros
NiceJob, Inc.
  • Automated contact to clients.
  • More 5 star reviews.
  • Automatically post reviews on social media.
Verified User
Anonymous
Read full review
SmartCustomer
  • Gives reviews.
  • Answers questions.
  • Gives you details of the website.
Rithvik Podduturi | TrustRadius Reviewer
Read full review
Cons
NiceJob, Inc.
  • Quite costly for a small business.
TA
Read full review
SmartCustomer
  • It has slow customer services.
  • Too many ads on reviews pages.
  • Anyone can write reviews, unverified users trying to make their company look really good by hiding real reviews.
Zain Ali | TrustRadius Reviewer
Zain Ali
Director Of Commercial Sales
Read full review
Alternatives Considered
NiceJob, Inc.
The only way we got reviews before NiceJob was directly through a Google link we sent to our customers asking for a review. We were able to triple our reviews during the time we used NiceJob.
TA
Read full review
SmartCustomer
Sitejabber is a great tool for collecting genuine customer feedback to promote organizational growth while giving buyers and customers the confidence to explore before making a purchase.
Yuven Takur | TrustRadius Reviewer
Yuven Takur
Head of human resources.
Read full review
Return on Investment
NiceJob, Inc.
  • More 5 star reviews.
  • Better reputation.
  • All automated.
Verified User
Anonymous
Read full review
SmartCustomer
  • Saves us from spending money on scam websites.
  • Helps us making a buy decision based on the reviews.
Rithvik Podduturi | TrustRadius Reviewer
Read full review
ScreenShots