Ninja Outreach vs. TINT

If your organization is well-developed and you really cannot do everything manually, Ninja Outreach comes to save the day and gives you high-quality records you can use for your campaigns. I would say it is a must-have for blogger outreach on a bigger scale. It also helps with link building and roundup posting.

Incentivized

[Tint should] Improve response times in between initial quotes and questions to same-day support as promised. Overall, for our limited needs for a social media at hosted conference, it suited our needs, but would not have paid extra for customer support - you will be on your own for this one. Customer support was factored into cost, which is why it is difficult to recommend TINT.

• It easily finds relevant sites and contact information, helping cut down on the time you spend looking for that information.
• You can segment the contacts into lists very easily, this allows you to stay organized.
• You can easily export the information via CSV, which is great, so your information doesn't stay siloed.

Incentivized

• The social media wall became an instant hit at our conference.
• The social media wall customization was excellent in terms of branding and customizations.

• Onboarding -- mainly because there are so many features that you can feel overwhelmed.

Incentivized

• Customer service: it took 10 business days to get initial questions answered from our sales contact, Matt. After we purchased the mid-grade package that came with prioritized email responses, it took 4 hours to respond to an emergency issue. We were never informed that our LinkedIn accounts would not be compatible with the Tint platform, which is significant is this is one of your main sources for content generation. After being able to jump on to a call with Alex and Customer Success in the middle of a crazy busy conference, we were promised a follow-up call to see what could be done about billing. 2 emails later and no response. I just received responses to some tickets 30+ days after event ended. Do not pay for the mid-grade package. Your emails will not be prioritized. Be sure to double check that all social media platforms you intend to use are functioning with platform before purchasing.
• The auto scroll feature is a bit abrupt in transitions and would advise smoother visual when sliding between social media posts.
• Better improvement on duplicate posts and pictures - many still made it through filter and generated repetitive content.

I chose Tint because of the ability to customize and better brand for social media wall engagement. And for promised customer support, which ultimately Tint lacks. I'm a nice guy and I also believe in holding companies accountable to the high standards that are promised.

• There's been no negative ROI. The major positive ROI is the time I've gotten back not having to spend a lot of time searching for the right prospects.

Incentivized

• Increased social media engagement at event
• Increased online engagement for event
• Increased brand awareness