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NMI Merchant Central vs. Symantec Email Security.cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NMI Merchant Central

    Score8.8 out of 10
    N/ANMI Merchant Central, formerly IRIS CRM, is a payments-focused Customer Relationship Management (CRM) platform for independent sales organizations, banks, payment facilitators, and software providers. It manages the merchant lifecycle from prospecting and onboarding through underwriting, boarding, support, residuals, reporting, and portfolio management.N/A

    Symantec Email Security.cloud

    Score9 out of 10
    N/ASymantec Email Security.cloud filters unwanted messages and protects users from targeted attacks. The service has self- learning capabilities and Symantec intelligence to deliver highly effective and accurate email security. Encryption and data loss prevention help you control sensitive data. It supports Microsoft Office 365, Google Apps, on premises or hosted Microsoft Exchange, and other mailbox services, delivering always-on, inbound and outbound messaging security. It is designed…N/A
    Pricing
    NMI Merchant CentralSymantec Email Security.cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NMI Merchant CentralSymantec Email Security.cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    NMI Merchant CentralSymantec Email Security.cloud
    Secure Email Gateway
    Comparison of Secure Email Gateway features of NMI Merchant Central and Symantec Email Security.cloud
    Feature
    NMI Merchant Central
    -
    Ratings
    Symantec Email Security.cloud
    9.6
    2 Ratings
    13% above category average
    Anti-malware00 Ratings9.92 Ratings
    Customizability00 Ratings9.92 Ratings
    Data Loss Protection00 Ratings9.02 Ratings
    Threat Detection00 Ratings9.92 Ratings
    Sandboxing00 Ratings9.01 Ratings
    End-to-End Encryption00 Ratings9.82 Ratings
    Management Tools00 Ratings9.82 Ratings
    Best Alternatives
    NMI Merchant CentralSymantec Email Security.cloud
    Small Businesses
    No answers on this topic
    Sophos Email
    Score9.1 out of 10
    Medium-sized Companies
    No answers on this topic
    Sophos Email
    Score9.1 out of 10
    Enterprises
    No answers on this topic
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NMI Merchant CentralSymantec Email Security.cloud
    Likelihood to Recommend
    9.0
    (3 ratings)
    10.0
    (3 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    NMI Merchant CentralSymantec Email Security.cloud
    Likelihood to Recommend
    Network Merchants, LLC (NMI)
    It’s been 2 years since IRIS CRM is supporting me by supporting my business and I have seen enormous progress in my business so far which is a really good sign and is enough for me to be satisfied with it. According to me and as I have observed it is fully loaded with many useful tools that can help in uplifting a business. Removes the manual cycle from me entering every people's hours exclusively. We really evaluated Bullhorn cover and tab it was not awful by any means.
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    Broadcom
    If you don't want to have any spam or malware in your mailbox, Symantec Email Security.cloud is the solution to choose. Also, if you need to have some security features, like DLP, it has them embedded!
    We have also been using reporting a lot to see how many emails have been sent, where they delivered, and so on.
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    Pros
    Network Merchants, LLC (NMI)
    • the new clients can be onboarded within minutes and this stands out among other competitive applications
    • has ROI calculator within the website making it hassle free
    • Shows up risk flags of clients with special monitorX
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    Broadcom
    • Advanced scanning of email and threats beyond simple Antispam services
    • Sandbox testing of attachments prior to delivery of email to test against malicious threats such as Ransomware
    • Spearphishing prevention to avoid impersonation attacks and potential wire transfer requests
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    Cons
    Network Merchants, LLC (NMI)
    • Some minor design issues in the record communication interface. For example, replying to an existing email thread within the record set does not capture the entire communication or signatures.
    • Workflow customization is not easy for all users and can require some coding skills on the back end.
    • Linking forms from external websites is one feature that isn't very intuitive. Some leads are better inputted manually.
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    Broadcom
    • Outbound encryption could be improved to allow for advanced connections to other organizations' PKI keyservers.
    • The user interface could be a little more friendly, finding advanced features sometimes takes a little more time with hunting and clicking to get to the correct page.
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    Usability
    Network Merchants, LLC (NMI)
    It is a wonderful software with an automated messaging service. It has helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business. Security is my basic concern and the fact that it has a disabled human element from the business equation are the things that I don’t really like in it.
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    Broadcom
    No answers on this topic
    Support Rating
    Network Merchants, LLC (NMI)
    It has enabled us to keep a record of the demographics of our clients and eventually we can develop a better understanding of our clients that will lead us to uplift our business. With its amazing sales tool, we have developed a strong relationship with our clients, and helped us in creating a good brand image. We really adore the convenience of managing and reporting data. It is quite easy to handle and all our business is depended on it and it helped us in gaining more loyal customers.
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    Broadcom
    In very tricky cases, it takes time to explain it to the support personnel as they don't get your problem from the first couple of emails.
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    Alternatives Considered
    Network Merchants, LLC (NMI)
    The one thing I loved about the agreement express over AuditGenius was the organization of loans to be audited, it is very organised as per the client and his portfolio and shows up flags while the AuditGenius has the list and seems very odd. But also in customer usage, I found many of my business partners using agreement express for the quick onboarding and also for ROI which indeed gave me a strong feeling about the application.
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    Broadcom
    Barracuda's ESS is the premier product, it boasts outbound email encryption as an included service as well as all of the security features of Symantec Email Security.cloud. Sophos is on the same level as SES.c but is not quite as feature rich.
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    Return on Investment
    Network Merchants, LLC (NMI)
    • The cost is a bit higher than other options (~$1300/mo), which can be seen as a negative in an absolute sense.
    • The improvement in workflow management has been significant, and has saved at least 50 man-hours per week across our organization.
    • Accurate rolling sales data reporting has been critical in defining quality metrics. This benefit is more indirect, but it has allowed us to better respond to changes in customer complaint trending.
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    Broadcom
    • Our previous solution was very manual. The ROI has been in less manual intervention from the admins and freeing up their already busy schedules.
    Incentivized
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