Name: Symantec and Pax8 team together for Email Security.cloud migration
Uploaded: 2016-05-17T20:21:44.000Z
Duration: 4 min 30 s
Description: Symantec and Pax8 team for Email Security.cloud migration.

Call Center Workforce Optimization

Help Desk

Web and Video Conferencing

Customer Support

Mobile App Development

Development

Business Intelligence (BI)

Collaboration

Data Discovery and Visualization

Document Management

Dropshipping

Integrated Workplace Management (IWMS)

Enterprise

Accounting

Payment Gateway

Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

Employee Monitoring

Employee Performance Management

HR Management

Payroll

Professional Employer Organizations (PEO)

Recruitment Agency

Recruitment Automation

Succession Planning

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

C/C++ Integrated Development Environments

Cloud Storage

Compliance Consulting

Configuration Management Databases

Data Quality

Distributed Denial of Service (DDoS) Protection

Fraud Detection

IT Alert Management

In-Memory Databases

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

Remote Monitoring and Management

Tower Servers

Virtual Private Network (VPN)

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Competitive Intelligence

Consumer Ratings & Reviews

Content Management

Email Marketing

Email Testing

Market Intelligence

Marketing Automation

Presentation

Social Media Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Field Sales Software

Multichannel Retail

Sales

Antivirus

Certificate Lifecycle Management

Secure Access Service Edge (SASE)

User and Entity Behavior Analytics (UEBA)

Security

Car Rental

Home Health Care

Insurance Agency Management

Legal Research

Library Management

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Symantec Messaging Gateway

Broadcom

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Microsoft Exchange

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### Email Threat Protection
Reviewers consistently praise Symantec Email Security.cloud for its robust email threat protection capabilities, emphasizing its ability to effectively combat spam, viruses, phishing attempts, and other potential security risks. Users appreciate the peace of mind provided by the software's proactive approach to identifying and neutralizing email-based threats, ensuring a secure communication environment for both personal and professional use. Despite occasional minor issues with false positives, the overall consensus leans towards Symantec Email Security.cloud being a reliable and efficient solution for safeguarding against email threats.

### Spam and Antispam Measures
Users consistently highlight Symantec Email Security.cloud's effectiveness in filtering out spam and protecting against unwanted emails. The antispam measures implemented by the software are commended for significantly reducing the amount of junk mail and potential threats that users receive in their inboxes. The platform's ability to accurately identify and block spam, phishing attempts, and malicious links is a key factor in users' positive experiences with the email security tool.

### Secure Email Gateway Features
While users appreciate the ease of deployment and effective performance of Symantec Email Security.cloud's secure email gateway features, there are some concerns about the limited customization options, particularly in Data Protection rules. Despite these limitations, the secure email gateway functions well within its defined parameters, providing a solid foundation for email security. Users acknowledge the strengths of the gateway in terms of antispam protection and overall security at the gateway level, highlighting its importance in safeguarding email communications.

### Phishing and Fraudulent Email Defense
Users appreciate Symantec Email Security.cloud's proactive approach in identifying potential threats in incoming emails, providing a sense of security for both work and personal use. While some users have encountered occasional false positives, overall, the software's thorough scanning process is seen as a necessary trade-off for comprehensive protection against phishing and fraudulent email attacks. The program's ability to run efficiently in the background and deliver timely alerts contributes to its effectiveness in safeguarding users' systems from potential risks.

Users have made the following recommendations regarding Symantec:

1. Many users believe that Symantec is an essential tool for any device. They have found it necessary to have this software installed for enhanced security and protection.

2. Users recommend utilizing the LDAP setup with Active Directory (AD). They have found this configuration to be effective in managing user authentication and authorization, improving overall security.

3. Symantec has been praised for its ability to monitor web transactions and provide peace of mind. Users appreciate the advanced security features that protect sensitive data and ensure confidentiality, making Symantec their preferred email security solution.

Additionally, some users suggest considering more modern products with better features. However, others find Symantec easy to set up and manage on-premise or off, making it a reliable choice for their security needs.

Confusing User Interface: Users have frequently mentioned that the software's user interface is confusing and not user-friendly, making tasks difficult to perform. Many reviewers have expressed frustration with navigating through the interface and finding specific features.

Unhelpful Customer Support: Some users have expressed dissatisfaction with the customer support provided by the software, stating that it is unhelpful and fails to meet service level agreements. Several reviewers have mentioned difficulties in getting their issues resolved or receiving timely assistance from the support team.

Slow Scanning Process: There have been complaints about the slow scanning process of the software, although users believe that this can be easily fixed and consider the software to be almost ideal. Some users have experienced delays in scanning their systems, which has led to frustration among them.

Seamless Integration with Outlook: Users appreciate that the software seamlessly integrates with Microsoft Outlook, providing email security for both work and personal accounts. Many reviewers have mentioned this as a positive feature of the software, as it eliminates the need for multiple virus threat protection services for different email accounts.

Comprehensive Security Solution: The software is highly regarded by users for its ability to provide comprehensive security across various devices such as PCs, laptops, mobiles, and tablets. Several users have praised the threat control feature which automatically filters malware, viruses, and other online threats. Additionally, features like threat cloud and Sonar help in identifying and preventing suspicious activities, making users feel confident in their device's security ecosystem.

Effective Spam Email Blocking: Users highly appreciate the software's ability to block spam emails. This feature is particularly valuable in corporate environments where it reduces staff vulnerability to phishing attacks. Reviewers mention that this not only enhances overall security but also improves performance by limiting the amount of junk trying to access their computers.

The Symantec Brand's security application provides top-grade protection for email and cloud, giving users peace of mind. With VPN integration, it validates the identity of users through identity management, ensuring secure access to sensitive information. Users have found that the software effectively secures their email and cloud platforms, offering contentment and peace of mind knowing that their data is protected.

One of the key use cases of this product is its ability to add an additional security layer to personal and important emails by filtering out spam and junk. This feature has been particularly beneficial for higher education professionals who need to download messages with potential threats while still maintaining a secure environment. Additionally, the software has proven effective in capturing 99.9% of spam and releasing trapped items, serving as an excellent filter against viruses and spam attacks.

Customers have also appreciated the helpful customer support provided by Symantec. The product receives recommendations from satisfied users who have found it to be a true value for money solution. It has resolved the majority of security problems at work, providing employees with peace of mind by ensuring email security and preventing spam. Moreover, it verifies attachments and prevents malware, blocks phishing attempts, and enhances security overall.

In addition to securing email communications, this product also monitors web transactions, limiting the chances of personal information being stolen. It effectively targets spam and fraudulent emails without any issues and provides a cleaner system by eliminating useless mail. Its ease of use and minimal maintenance requirements make it a popular choice among organizations looking for secure email services.

To summarize, the Symantec Brand's security application offers a range of valuable use cases including securing emails and cloud platforms, filtering out spam, protecting against malware and phishing attempts, enhancing overall security measures, monitoring web transactions, and streamlining email systems for organizations. The positive experiences shared by users highlight its effectiveness in providing peace of mind and addressing various security challenges faced by individuals and businesses alike.

FileWall for business

FileWall

Business

Kiteworks

Symantec Email Security.cloud

Secure email gateway software comprises secure email gateways, anti-spam, email archiving, and email encryption. These software solutions also protect data or sensitive information loss during messaging and protect inboxes from spam and malware.

Secure Email Gateway

Likelihood to Recommend

Support Rating

Anti-malware

Customizability

Data Loss Protection

Threat Detection

Sandboxing

End-to-End Encryption

Management Tools

Symantec and Pax8 team for Email Security.cloud migration.

Symantec  and Pax8 team together for Email Security.cloud migration

When a Pax 8 prospect (a regional Telco) was told their current email security product and GTM solution was approaching end of life, they turned to Symantec for a better solution while seeking help to migrate their customers without disruption of service or exposure to threats. Check out how Symantec and Pax 8 leveraged their partnership to exceed customer expectations!

Secure email gateway software prevents the transmission of emails that contravene company policy or contain malware, phishing attacks, spam or other unwanted emails

Anti-malware is a type of software program designed to prevent, detect and remove malicious software

Customizing email security gateways can improve detection capabilities

A set of tools and processes used to ensure that sensitive data is not lost, misused, or accessed by unauthorized users.

Threat protection defend against sophisticated malware or hacking-based attacks targeting sensitive data.

Sandboxing is a software management strategy that isolates applications from critical system resources and other programs providing an extra layer of security

In end-to-end encryption the data is encrypted on the sender's system or device and only the recipient is able to decrypt it

Management tools include administrator dashboards, reports, etc.

IT Manager

Symantec Email Security.cloud 2019-06-27 09:58:02

Sophos Email

Service Manager

Symantec Email Security.cloud 2018-03-28 11:53:03

Zoho Desk

Google Analytics

FortiAuthenticator

Symantec Email Security.cloud 2020-02-11 12:06:43

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Cloud based

Email security

Slow at times

Third party

Slowed down

Spam filter

Anti malware

Cloud based solution

User support

Malware protection

Anti virus

Phishing emails

Virus protection

Reduced the amount

No emails

Information provided

Important data

Cloud management

Anti spam

Allows easy

Home

Secure Email Gateway Software

We use Symantec Email Security.cloud as our inbound spam filter. We use several other features of the program to keep messages flowing into the company.

We greatly reduced the amount of spam that made it through to our users email boxes.
The information provided in the track and trace functions has been instrumental in troubleshooting email flow issues.
Cloud management of the product allows easy administration from any location.

Outbound encryption could be improved to allow for advanced connections to other organizations' PKI keyservers.
The user interface could be a little more friendly, finding advanced features sometimes takes a little more time with hunting and clicking to get to the correct page.

Our previous solution was very manual. The ROI has been in less manual intervention from the admins and freeing up their already busy schedules.

Symantec Email Security.cloud is a service that provides Antispam as well as other security services including malware and AntiVirus scanning for bad attachments and links, spearphishing control, and sandbox testing of attachments. All of these security features prevent malicious or dangerous emails from ever entering your company's four walls.

Advanced scanning of email and threats beyond simple Antispam services
Sandbox testing of attachments prior to delivery of email to test against malicious threats such as Ransomware
Spearphishing prevention to avoid impersonation attacks and potential wire transfer requests

Searching within the console can be slow at times, especially when making small tweaks and refreshing quickly
Features seem to have slowed down since Symantec acquired this formerly "MessageLabs" product
Advanced filtering and scanning is not quite as good as several competitors

Advanced scanning can prevent bad email from getting through and infecting or encrypting company data. This can drastically impact a business on a day-to-day basis.
Affordable cost for the service means that all email should be filtered by a business-grade solution.
Customization of policies lets a company tailor fit the solution to their needs for security and compliance.

Barracuda Email Security Service and Sophos Secure Email Gateways

Barracuda Email Security Service, Sophos Secure Email Gateways

We have been using this Symantec Email Security.cloud solution for a years, and we have never thought of changing it. It has been delivering consistently perfect service and security to us.When it comes to the email service- stability is a critical part, and we have rarely seen an issue caused by this service.Also, the security part is excellent, as our 500+ users have not seen emails in their mailboxes for years.So we are pleased with the solution and will stay as a happy customer in the future.

Filters spam and malware on the highest possible level
Provides stable service

If other customers get banned by some third party spam filter, you might be hit as you use shared servers/IPs.
User support not always get your point from the first time.

It has secured our email channel for a years.
The costs are affordable.

Google Analytics, Zoho Desk, FortiAuthenticator

Symantec Email Security.cloud

Overview

What is Symantec Email Security.cloud?