Symantec Email Reviews

13 Ratings
<a href='' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.0 out of 100

Do you work for this company? Manage this listing

Overall Rating

Reviewer's Company Size

Last Updated

By Topic




Job Type


Reviews (1-4 of 4)

Anonymous | TrustRadius Reviewer
February 12, 2020

Symantec Email on the highest level possible

Score 10 out of 10
Vetted Review
Verified User
Review Source
We have been using this Symantec Email solution for a years, and we have never thought of changing it. It has been delivering consistently perfect service and security to us.
When it comes to the email service- stability is a critical part, and we have rarely seen an issue caused by this service.
Also, the security part is excellent, as our 500+ users have not seen emails in their mailboxes for years.
So we are pleased with the solution and will stay as a happy customer in the future.
  • Filters spam and malware on the highest possible level
  • Provides stable service
  • If other customers get banned by some third party spam filter, you might be hit as you use shared servers/IPs.
  • User support not always get your point from the first time.
If you don't want to have any spam or malware in your mailbox, Symantec Email is the solution to choose. Also, if you need to have some security features, like DLP, it has them embedded!
We have also been using reporting a lot to see how many emails have been sent, where they delivered, and so on.
Read this authenticated review
bryan hornick | TrustRadius Reviewer
June 30, 2019

easy email security

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Symantec Email as our inbound spam filter. We use several other features of the program to keep messages flowing into the company.
  • We greatly reduced the amount of spam that made it through to our users email boxes.
  • The information provided in the track and trace functions has been instrumental in troubleshooting email flow issues.
  • Cloud management of the product allows easy administration from any location.
  • Outbound encryption could be improved to allow for advanced connections to other organizations' PKI keyservers.
  • The user interface could be a little more friendly, finding advanced features sometimes takes a little more time with hunting and clicking to get to the correct page.
The product was easy to implement and provides value for the available features.
Read bryan hornick's full review
Anonymous | TrustRadius Reviewer
June 26, 2019

Symantec Email (a.k.a MessageLabs) - easy to configure and deploy solution to secure e-mail flow.

Score 9 out of 10
Vetted Review
Verified User
Review Source
Symantec Email creates secure, efficient, and cost-effective all company coverage by providing anti-spam, anti-virus, and anti-malware filtering. Symantec Email provides a centralized management dashboard for ease of enterprise management. Symantec Email covers multiple email domains with easy and provides the ability to customize safeguard policies for a subset of email domains. Symantec Email can be further enhanced by integrating with other Symantec cloud offerings.
  • Anti-SPAM protection.
  • Anti-Virus protection.
  • Email track and trace functionality.
  • Anti-Malware protection.
  • "CEO spoof" and other social attacks.
Symantec Email (a.k.a. MessageLabs) provides excellent anti-spam protection that is completely outside of your perimeter network. Symantec Email completely isolates your systems from needs to process, log, and store SPAM and other unsolicited messages. Symantec Email provides an added benefit in environments with message compliance requirements by sanitizing message flow from unwanted e-mails before it would have to be archived and processed for compliance reasons.
Read this authenticated review
Derek Schroeder | TrustRadius Reviewer
March 29, 2018

Symantec Email Security, a great solution that is rich with security features

Score 7 out of 10
Vetted Review
Verified User
Review Source
Symantec Email is a service that provides Antispam as well as other security services including malware and AntiVirus scanning for bad attachments and links, spearphishing control, and sandbox testing of attachments. All of these security features prevent malicious or dangerous emails from ever entering your company's four walls.
  • Advanced scanning of email and threats beyond simple Antispam services
  • Sandbox testing of attachments prior to delivery of email to test against malicious threats such as Ransomware
  • Spearphishing prevention to avoid impersonation attacks and potential wire transfer requests
  • Searching within the console can be slow at times, especially when making small tweaks and refreshing quickly
  • Features seem to have slowed down since Symantec acquired this formerly "MessageLabs" product
  • Advanced filtering and scanning is not quite as good as several competitors
This product is ideal for any company as it's a cloud-based service and very scalable. It provides many security services and there is no hardware necessary. The service can also be month-to-month and is easy to implement.
Read Derek Schroeder's full review

Feature Scorecard Summary

Anti-malware (3)
Cusomizability (3)
Data Loss Protection (3)
Threat Detection (3)
Sandboxing (2)
End-to-End Encryption (3)
Management Tools (3)

About Symantec Email

Symantec Email filters unwanted messages and protects users from targeted attacks. The service has self- learning capabilities and Symantec intelligence to deliver highly effective and accurate email security. Encryption and data loss prevention help you control sensitive data. It supports Microsoft Office 365, Google Apps, on premises or hosted Microsoft Exchange, and other mailbox services, delivering always-on, inbound and outbound messaging security. It is designed to provide 100 percent protection against known and unknown email viruses and have a 99 percent spam capture rate

Email helps protect organizations from email-borne viruses, malware, spam, phishing, targeted attacks, and bulk email, all while removing the complexities of on-site technology. 

Categories:  Secure Email Gateway

Symantec Email Features

Has featureData Loss Prevention
Has featureMalware Prevention
Has featureSpam
Has featurePhishing Attacks
Has featureBulk Email
Has featureSkeptic Intelligence
Has featureGlobal Intelligence Network

Symantec Email Competitors

Symantec Email Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

Symantec Email Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:Americas, Europe, Middle East, Africa, Asia