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Symantec Email Security.cloud

Symantec Email Security.cloud

Overview

What is Symantec Email Security.cloud?

Symantec Email Security.cloud filters unwanted messages and protects users from targeted attacks. The service has self- learning capabilities and Symantec intelligence to deliver highly effective and accurate email security. Encryption and data loss prevention help you control sensitive data. It supports Microsoft…

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Recent Reviews

TrustRadius Insights

The Symantec Brand's security application provides top-grade protection for email and cloud, giving users peace of mind. With VPN …
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Pricing

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What is Symantec Email Security.cloud?

Symantec Email Security.cloud filters unwanted messages and protects users from targeted attacks. The service has self- learning capabilities and Symantec intelligence to deliver highly effective and accurate email security. Encryption and data loss prevention help you control sensitive data.…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Symantec Email Security.cloud?

Symantec Email Security.cloud filters unwanted messages and protects users from targeted attacks. The service has self- learning capabilities and Symantec intelligence to deliver highly effective and accurate email security. Encryption and data loss prevention help you control sensitive data. It supports Microsoft Office 365, Google Apps, on premises or hosted Microsoft Exchange, and other mailbox services, delivering always-on, inbound and outbound messaging security. It is designed to provide 100 percent protection against known and unknown email viruses and have a 99 percent spam capture rate

Email Security.cloud helps protect organizations from email-borne viruses, malware, spam, phishing, targeted attacks, and bulk email, all while removing the complexities of on-site technology.

Symantec Email Security.cloud Features

  • Supported: Data Loss Prevention
  • Supported: Malware Prevention
  • Supported: Spam
  • Supported: Phishing Attacks
  • Supported: Bulk Email
  • Supported: Skeptic Intelligence
  • Supported: Global Intelligence Network

Symantec Email Security.cloud Video

Symantec and Pax8 team for Email Security.cloud migration.

Symantec Email Security.cloud Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAmericas, Europe, Middle East, Africa, Asia
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Reviews and Ratings

(16)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

The Symantec Brand's security application provides top-grade protection for email and cloud, giving users peace of mind. With VPN integration, it validates the identity of users through identity management, ensuring secure access to sensitive information. Users have found that the software effectively secures their email and cloud platforms, offering contentment and peace of mind knowing that their data is protected.

One of the key use cases of this product is its ability to add an additional security layer to personal and important emails by filtering out spam and junk. This feature has been particularly beneficial for higher education professionals who need to download messages with potential threats while still maintaining a secure environment. Additionally, the software has proven effective in capturing 99.9% of spam and releasing trapped items, serving as an excellent filter against viruses and spam attacks.

Customers have also appreciated the helpful customer support provided by Symantec. The product receives recommendations from satisfied users who have found it to be a true value for money solution. It has resolved the majority of security problems at work, providing employees with peace of mind by ensuring email security and preventing spam. Moreover, it verifies attachments and prevents malware, blocks phishing attempts, and enhances security overall.

In addition to securing email communications, this product also monitors web transactions, limiting the chances of personal information being stolen. It effectively targets spam and fraudulent emails without any issues and provides a cleaner system by eliminating useless mail. Its ease of use and minimal maintenance requirements make it a popular choice among organizations looking for secure email services.

To summarize, the Symantec Brand's security application offers a range of valuable use cases including securing emails and cloud platforms, filtering out spam, protecting against malware and phishing attempts, enhancing overall security measures, monitoring web transactions, and streamlining email systems for organizations. The positive experiences shared by users highlight its effectiveness in providing peace of mind and addressing various security challenges faced by individuals and businesses alike.

Seamless Integration with Outlook: Users appreciate that the software seamlessly integrates with Microsoft Outlook, providing email security for both work and personal accounts. Many reviewers have mentioned this as a positive feature of the software, as it eliminates the need for multiple virus threat protection services for different email accounts.

Comprehensive Security Solution: The software is highly regarded by users for its ability to provide comprehensive security across various devices such as PCs, laptops, mobiles, and tablets. Several users have praised the threat control feature which automatically filters malware, viruses, and other online threats. Additionally, features like threat cloud and Sonar help in identifying and preventing suspicious activities, making users feel confident in their device's security ecosystem.

Effective Spam Email Blocking: Users highly appreciate the software's ability to block spam emails. This feature is particularly valuable in corporate environments where it reduces staff vulnerability to phishing attacks. Reviewers mention that this not only enhances overall security but also improves performance by limiting the amount of junk trying to access their computers.

Confusing User Interface: Users have frequently mentioned that the software's user interface is confusing and not user-friendly, making tasks difficult to perform. Many reviewers have expressed frustration with navigating through the interface and finding specific features.

Unhelpful Customer Support: Some users have expressed dissatisfaction with the customer support provided by the software, stating that it is unhelpful and fails to meet service level agreements. Several reviewers have mentioned difficulties in getting their issues resolved or receiving timely assistance from the support team.

Slow Scanning Process: There have been complaints about the slow scanning process of the software, although users believe that this can be easily fixed and consider the software to be almost ideal. Some users have experienced delays in scanning their systems, which has led to frustration among them.

Users have made the following recommendations regarding Symantec:

  1. Many users believe that Symantec is an essential tool for any device. They have found it necessary to have this software installed for enhanced security and protection.

  2. Users recommend utilizing the LDAP setup with Active Directory (AD). They have found this configuration to be effective in managing user authentication and authorization, improving overall security.

  3. Symantec has been praised for its ability to monitor web transactions and provide peace of mind. Users appreciate the advanced security features that protect sensitive data and ensure confidentiality, making Symantec their preferred email security solution.

Additionally, some users suggest considering more modern products with better features. However, others find Symantec easy to set up and manage on-premise or off, making it a reliable choice for their security needs.

Attribute Ratings

Reviews

(1-3 of 3)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have been using this Symantec Email Security.cloud solution for a years, and we have never thought of changing it. It has been delivering consistently perfect service and security to us.
When it comes to the email service- stability is a critical part, and we have rarely seen an issue caused by this service.
Also, the security part is excellent, as our 500+ users have not seen emails in their mailboxes for years.
So we are pleased with the solution and will stay as a happy customer in the future.
  • Filters spam and malware on the highest possible level
  • Provides stable service
  • If other customers get banned by some third party spam filter, you might be hit as you use shared servers/IPs.
  • User support not always get your point from the first time.
If you don't want to have any spam or malware in your mailbox, Symantec Email Security.cloud is the solution to choose. Also, if you need to have some security features, like DLP, it has them embedded!
We have also been using reporting a lot to see how many emails have been sent, where they delivered, and so on.
Secure Email Gateway (6)
98.33333333333334%
9.8
Anti-malware
100%
10.0
Customizability
100%
10.0
Data Loss Protection
90%
9.0
Threat Detection
100%
10.0
End-to-End Encryption
100%
10.0
Management Tools
100%
10.0
  • It has secured our email channel for a years.
  • The costs are affordable.
In very tricky cases, it takes time to explain it to the support personnel as they don't get your problem from the first couple of emails.
June 30, 2019

easy email security

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Symantec Email Security.cloud as our inbound spam filter. We use several other features of the program to keep messages flowing into the company.
  • We greatly reduced the amount of spam that made it through to our users email boxes.
  • The information provided in the track and trace functions has been instrumental in troubleshooting email flow issues.
  • Cloud management of the product allows easy administration from any location.
  • Outbound encryption could be improved to allow for advanced connections to other organizations' PKI keyservers.
  • The user interface could be a little more friendly, finding advanced features sometimes takes a little more time with hunting and clicking to get to the correct page.
The product was easy to implement and provides value for the available features.
Secure Email Gateway (7)
87.14285714285714%
8.7
Anti-malware
90%
9.0
Customizability
90%
9.0
Data Loss Protection
90%
9.0
Threat Detection
90%
9.0
Sandboxing
90%
9.0
End-to-End Encryption
80%
8.0
Management Tools
80%
8.0
  • Our previous solution was very manual. The ROI has been in less manual intervention from the admins and freeing up their already busy schedules.
Derek Schroeder | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Symantec Email Security.cloud is a service that provides Antispam as well as other security services including malware and AntiVirus scanning for bad attachments and links, spearphishing control, and sandbox testing of attachments. All of these security features prevent malicious or dangerous emails from ever entering your company's four walls.
  • Advanced scanning of email and threats beyond simple Antispam services
  • Sandbox testing of attachments prior to delivery of email to test against malicious threats such as Ransomware
  • Spearphishing prevention to avoid impersonation attacks and potential wire transfer requests
  • Searching within the console can be slow at times, especially when making small tweaks and refreshing quickly
  • Features seem to have slowed down since Symantec acquired this formerly "MessageLabs" product
  • Advanced filtering and scanning is not quite as good as several competitors
This product is ideal for any company as it's a cloud-based service and very scalable. It provides many security services and there is no hardware necessary. The service can also be month-to-month and is easy to implement.
  • Advanced scanning can prevent bad email from getting through and infecting or encrypting company data. This can drastically impact a business on a day-to-day basis.
  • Affordable cost for the service means that all email should be filtered by a business-grade solution.
  • Customization of policies lets a company tailor fit the solution to their needs for security and compliance.
Barracuda's ESS is the premier product, it boasts outbound email encryption as an included service as well as all of the security features of Symantec Email Security.cloud. Sophos is on the same level as SES.c but is not quite as feature rich.
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