Notifii Track vs. Parcel Pending, by Quadient

Notifii is fantastic in Higher Education mail rooms where packages are received centrally. The system can be setup to automatically send-out e-mail and text communication to students and departments, alerting them to the package's arrival. Packages can then be signed-for by students and/or departments either at the mail room or elsewhere since the system is completely cloud-based.

Incentivized

The Parcel Pending sales team and the customer success team go out of their way to make sure that you are well equipped to serve everyone well. We are very pleased with the level of support we get from that team and what we are provided each time we work with them. I would highly recommend them to anyone that asks.

Incentivized

• The web console is performative.
• System connectivity has been solid once established.
• Little to no down time when implemented.
• Customized roles and users

Incentivized

• Customer service
• Installation
• Sales support

Incentivized

• More choices on reporting - by department, package detail, etc.
• Allow for multiple intermediate transfers within the same company before the final destination.
• Allow for notes after the package has been logged out.

Incentivized

• Communication of installation team

Incentivized

The product continues to do what we need it do to consistently and reliably.

Incentivized

The program can be run on a desktop computer using an easy-to-use interface, or on an iPad, which is very intuitive.

Incentivized

Support for this product is TERRIBLE [in my opinion]. Our implementation advisor frequently had wrong or changing information. We would be told one thing which would then change moments later. Documentation also was severely lacking making implementation without assistance near impossible.

Incentivized

Setup was easy and implementation was a breeze. I wish all of our software was this straight forward!

Incentivized

No other items were checked

Incentivized

Parcel Pending was much more friendly than Amazon. We didn't feel like too small of a company to be cared about with Parcel Pending. Amazon was very difficult to work with compared to Parcel Pending.

Incentivized

• Has provided an inexpensive way to document package receipt and delivery.
• Allowed us to get better control over packages coming into the resort and the final disposition of those packages.

Incentivized

• We've seen massive savings in time for our leasing staff

Incentivized