Observium vs. PacketTrap (Discontinued)

• If you are on a budget, this is one heck of a tool for the price (including the ~$200/year for the Pro subscription).
• If you are OK with maintaining and updating open source tools, this is a great tool.
• If you are afraid of the Linux command line or live in a Windows-centric world, this might not be the tool for you.
• If you can't stand things occasionally not working, this is probably not a good fit.

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I would have said 10 if they didn't kill the product. I know Blue Folder took a piece of this, but we never got into it and just changed to Auvik and PRTG.

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• Automatic device discovery.
• Scalability
• Real-time monitoring.

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• Network monitoring was pretty on point. Not a lot of false positives.
• Easy to deploy.
• Easy to use.

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• Documentation
• Community support
• Easy to set up but hard to customise fully

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• Come back! After Dell purchased this, they ended support for it. In my experience, it was one of the better tools.
• Integration with other systems, but again, it is EOL, so doesn't matter.
• MiB library needs a refresh, but again, EOL.

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It's open source. Your mileage may vary. Sometimes the provided documentation is beyond frustrating, other times it's right on the mark.

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I haven't used other products that are similar to Observium. Observium is an open tool, with a robust feature set. There are elements of comparable monitoring across other tools, but nothing I've seen that is a complete parallel in terms of feature set and visualizations. If I were asked, I wouldn't have another tool to recommend over Observium.

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Again, the main piece was config backups. That is a real big deal, when you are dealing with a lot of customers that don't have a change management process. So changes can be done to a networking device and we need to be able to review what it was one day and what it changed to the next. This happens a lot with internal IT departments, that break something and you support them as an MSP.

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• It is good for DC admin.
• Only positive impact.
• Highly recommended.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info