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OfficeSuite UC vs. West Unified Communications Services (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OfficeSuite UC

    Score6 out of 10
    N/AOfficeSuite UC is a cloud--based unified communications system with features like high-definition video conferencing, VoIP, and online faxing. It was acquired by Windstream when the company acquired Broadview in 2017.N/A

    West Unified Communications Services (discontinued)

    Score4 out of 10
    N/AWest (formerly Intrado) has executed a series of transactions to transition their UCaaS business to numerous other providers, notably Fusion Connect.N/A
    Pricing
    OfficeSuite UCWest Unified Communications Services (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OfficeSuite UCWest Unified Communications Services (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    OfficeSuite UCWest Unified Communications Services (discontinued)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of OfficeSuite UC and West Unified Communications Services (discontinued)
    Feature
    OfficeSuite UC
    -
    Ratings
    West Unified Communications Services (discontinued)
    9.0
    1 Ratings
    6% above category average
    High quality audio00 Ratings9.01 Ratings
    High quality video00 Ratings9.01 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of OfficeSuite UC and West Unified Communications Services (discontinued)
    Feature
    OfficeSuite UC
    -
    Ratings
    West Unified Communications Services (discontinued)
    7.5
    1 Ratings
    13% below category average
    Desktop sharing00 Ratings7.01 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of OfficeSuite UC and West Unified Communications Services (discontinued)
    Feature
    OfficeSuite UC
    -
    Ratings
    West Unified Communications Services (discontinued)
    7.6
    1 Ratings
    12% below category average
    Calendar integration00 Ratings8.01 Ratings
    Meeting initiation00 Ratings8.01 Ratings
    Record meetings / events00 Ratings7.01 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of OfficeSuite UC and West Unified Communications Services (discontinued)
    Feature
    OfficeSuite UC
    -
    Ratings
    West Unified Communications Services (discontinued)
    7.0
    1 Ratings
    17% below category average
    Live chat00 Ratings8.01 Ratings
    Online Events Security
    Comparison of Online Events Security features of OfficeSuite UC and West Unified Communications Services (discontinued)
    Feature
    OfficeSuite UC
    -
    Ratings
    West Unified Communications Services (discontinued)
    7.0
    1 Ratings
    13% below category average
    User authentication00 Ratings7.01 Ratings
    Participant roles & permissions00 Ratings7.01 Ratings
    Best Alternatives
    OfficeSuite UCWest Unified Communications Services (discontinued)
    Small Businesses
    Broadvoice | GoContact
    Score9.1 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Webex Calling
    Score8.8 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Webex Calling
    Score8.8 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OfficeSuite UCWest Unified Communications Services (discontinued)
    Likelihood to Recommend
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    OfficeSuite UCWest Unified Communications Services (discontinued)
    Likelihood to Recommend
    Windstream
    No answers on this topic
    Discontinued Products
    It is well suited in our organization for their large department Monday meetings and meetings such as that. Would not really be needed for a conference call with only 10 people or less attending.
    Incentivized
    Read full review
    Pros
    Windstream
    No answers on this topic
    Discontinued Products
    • Large conference calls
    • Reliable calling technology
    • Easy to call in with no confusion
    Incentivized
    Read full review
    Cons
    Windstream
    No answers on this topic
    Discontinued Products
    • Hold music is normally loud and not pleasant
    Incentivized
    Read full review
    Alternatives Considered
    Windstream
    No answers on this topic
    Discontinued Products
    We only use intercall and always have, our in house phone system is Cisco.
    Incentivized
    Read full review
    Return on Investment
    Windstream
    No answers on this topic
    Discontinued Products
    • It does cost our company money so we try to give out numbers only when needed
    Incentivized
    Read full review
    ScreenShots