TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Okendo

    Score10 out of 10
    N/AOkendo is a customer marketing platform for Shopify brands, that helps brands build stronger customer relationships. Okendo gives brands insights into customer preferences and behaviors to drive customer advocacy, and deliver more personalized customer experiences. Okendo is also used to drive trust and conversions with customer ratings, reviews, visual UGC, Q&A and NPS.

    $19

    per month

    Vendasta

    Score9.8 out of 10
    N/AVendasta headquartered in Saskatoon provides a white-label local marketing platform aimed at agencies and marketers supporting brick and mortar franchises with local business online toolkits, and their platform that they describe as an end-to-end commerce platform designed for businesses at every stage of growth.

    $49

    per month

    Pricing
    OkendoVendasta
    Editions & Modules
    Surveys
    starting at $19
    per month
    Reviews
    starting at $19
    per month
    Quizzes
    starting at $19
    per month
    Referrals
    starting at $19
    per month
    Startup
    $49
    per month
    Partner Strategy Consulting
    $150
    per session
    Additonal Markets
    $240
    per month
    Essentials
    $345
    per month
    Agecny Website
    $360
    one-time fee
    Growth
    $575
    per month
    Scale
    1,150
    per month
    Offerings
    Pricing Offerings
    OkendoVendasta
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMonthly subscriptions with available discounts on product bundles and annual plans.—
    More Pricing Information
    Best Alternatives
    OkendoVendasta
    Small Businesses
    Yotpo
    Score7 out of 10
    Google Business Profile
    Score8.4 out of 10
    Medium-sized Companies
    Yotpo
    Score7 out of 10
    Google Business Profile
    Score8.4 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OkendoVendasta
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.5
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (2 ratings)
    User Testimonials
    OkendoVendasta
    Likelihood to Recommend
    Okendo
    We love Okendo since we've launched. We used to get one review on a blue moon but since we onboarded Okendo, we have gotten 26 reviews in 2 months! This goes to show that our customers are willing to review our clothes, and genuinely love it! We are so happy with the look of the platform, and its usability of it.
    Incentivized
    Read full review
    Vendasta
    Vendasta is perfect for solo digital marketing agencies that are looking to scale up their business. I've already recommended them to several other marketers, and they profusely thanked me for doing so! As far as acquiring new customers, we've found Vendasta to be a perfect solution for businesses that do not have their own internal marketing department, typically SBAs that only have a Marketing Director, or even just the business owner who wears too many hats. When we've bumped into larger companies that already have their own marketing suite and software set up, then they're usually less interested in adopting our platform.
    Incentivized
    Read full review
    Pros
    Okendo
    • Design
    • User-friendly
    • Integrates with Attentive
    Incentivized
    Read full review
    Vendasta
    No answers on this topic
    Cons
    Okendo
    • Would love more customization that I could do on my own, without reaching out to the team
    • Updated instructions on how to integrate with SMS via Attentive
    Incentivized
    Read full review
    Vendasta
    • Their team is so large that sometimes I end up communicating with people who have no familiarity with BRN and our clients, so I end up having to repeat a lot of things to make sure we're on the same page.
    Incentivized
    Read full review
    Usability
    Okendo
    No answers on this topic
    Vendasta
    The usability continues to improve. Adding a true mobile app for client use would be a great next step.
    Incentivized
    Read full review
    Alternatives Considered
    Okendo
    The review platform we used is not in the list above, however, it was a free Shopify app called 'Product Reviews.' This app had no customization, or customer emails, and was hidden within a tab on our product page. Okendo is a completely different experience for us and from a customer perspective as they have made it so easy for the customer to leave a review.
    Incentivized
    Read full review
    Vendasta
    I don't find anything in your listings that I have used. I have run ads myself. I have built websites myself. I have run email campaigns with other autoresponders myself. Vendasta beats all those.
    Incentivized
    Read full review
    Return on Investment
    Okendo
    • Currently there isn't a way to track the ROI
    Incentivized
    Read full review
    Vendasta
    No answers on this topic
    ScreenShots

    Okendo Screenshots

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